Sapporo Grand Hotel Reviews

Fantastic location, convenient with walking distance underground to JR Sapporo. Friendly and attentive staff, though Check-In can take a while. Rooms a little dated but super clean and comfortable. Japanese breakfast was wonderful.

Our room was perfect for us. The room was very nice. The only thing missing is a coin laundry machine that we can laundry our clothes on our own (same with other hotels) anytime, even late at night.

Aiport shuttle bus was just outside the hotel ..Hotel is right in the middle of sopporo station and susukino station.Clock tower/odari park was just less than 5 min walk .service was tip top .staffs all very professional

The hotel location is nice and the room is very spacious. Staff is friendly and nice. It’s good to have a 3-bed room!

Walking distance to the train station. Enjoyed the stay. Wonderful breakfast and great history.

I had suffered from a flu with severe coughing that I couldn’t sleep for two nights. I had to seek medical attention but I couldn’t speak Japanese. The male staff of the Reception (so sorry that I didn’t asked for his name)was very helpful and enthusiastic to assist me in finding a nearest clinic. He kept searching the internet and made telephone calls to several clinics. Finally he had secured a reservation for me. I am so grateful for his kind service!

Great location. Can walk underground from sapporo station directly to the hotel and other areas. Highly recommend it.

Very nice! The hotel gave us an extra bed for our three people. Particularly I recommend the breakfast although you maybe get something special. Hahaha! The location is very good. It’s very near from JR station and has many good restaurants nearby.

A great hotel with lots of restaurants (that were fully booked during our stay). Easy walk to many attractions and convenient placement of cafe and Starbucks. Room was comfy but not very soundproof. The guests above us were very noticeable; lots of foot stomping and moving around from 7:00am which wasn’t ideal. Great shower, water pressure was brilliant and the bath products were good.

Beautiful 5 star local hotel located strategically in the hub of Sapporo city. Convenient to travel around to all the major shopping districts. Hotel room is spacious and comfortable. Highly recommend for repeat stay

Good location w airport bus. Best!!! However big have smell and the bed is idea for 4. Must book early. Good job

An Exceptional Stay at Sapporo Grand Hotel I had the pleasure of staying at the Sapporo Grand Hotel recently, and it exceeded my expectations in every way. The location is perfect—centrally located, making it easy to explore all the major attractions of Sapporo. The hotel is only a short walk from Odori Park and Sapporo Station, which is a major convenience. From the moment I arrived, I was impressed with the professionalism and warmth of the staff. The check-in process was smooth, and I appreciated the helpful staff who were eager to assist with any questions or requests. The room itself was spacious, clean, and well-appointed. The bed was incredibly comfortable, and the amenities—such as the high-quality toiletries and a well-stocked minibar—really enhanced my stay. I also appreciated the thoughtful touches like a coffee machine and a cozy lounge area in the room. Dining at the hotel was another highlight. The breakfast buffet offered a wide variety of delicious options, from traditional Japanese dishes to Western favorites. I also had dinner at one of the hotel’s restaurants, and the food was top-notch, with an impressive selection of fresh, high-quality ingredients. The hotel facilities were also excellent. The fitness center was well-equipped, and the on-site spa provided a relaxing way to unwind after a day of sightseeing. Overall, I couldn’t have asked for a better place to stay in Sapporo. Whether you're visiting for business or leisure, the Sapporo Grand Hotel provides a combination of comfort, convenience, and outstanding service. Highly recommended!

Service staff is very attentive and helpful. Place is easily accessible, minutes walk from Sapporo station. Would be good if they have water dispenser even though they provide a 500 ml water bottle per day and a kettle.

Lovely hotel, very friendly staff. A little old looking but nice. Breakfast was tasty, omelette chef was great.