No. 155 Siming West Road, Yinzhou District, Ningbo, Zhejiang, ChinaView Hotel Details
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Wanda Moments Guest Reviews
4.8/5
Excellent
5629 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(5629)
Positive reviews(5511)
Reviews with photos/video(1534)
Awesome amenities(667)
Well designed(426)
Friendly front desk staff(413)
Near shopping area(298)
Delicious breakfast(291)
Convenient for shopping(243)
Well decorated(112)
Tasty coffee(106)
Negative reviews(115)
Guest User
Superior Queen Room
Stayed in Oct 2024
Business travellers
13 reviews
3.5/5
Posted on Oct 21, 2024
This hotel had some wonderful review which actually led me to book it for the first time . This was my third visit to the property. Based on my experience over the three visit which were rather lengthy this hotel’s target market is predominantly local market . If compared to their international franchise 4 star peers the hotel lacks in many areas.
1. They offer a good spread of buffet breakfast but the assortment is mostly focused on locals guests . The selection seldom changes.
2. The bakery products offered were not fresh . Found to be cold and stale
3. Fresh fruits were found to be mixed with stale ones , not sure if they used the ones from the previous days .
4. House keeping was not the best , often found coffee-tea cups not cleaned or replaced .
5. Requested for in room complimentary coffee instead of tea . They sell coffee pouches at lobby, but instead they ask me to go down and ask for coffee at the lobby.
6. The small gym does not have any sanitiser tissue to clean the equipment before use .
7. At the lobby they have a cafe which is also the office for the hotel management staff. In the evening the area is completely mosquito infested , difficult to sit even for 5 minutes .
8. The hotel turned off the Cookson’s system , inside room temperature went up to 29 degree C. After repeated request they did something but that also did not take the temperature below 24 Degrees.
9. The hotel needs serious consideration about training the lobby staffs . A simple way to explain is their face is curved in stone . No emotion!
10. They need to review their safety protocol, they sent my guest directly to the room without even asking .
For many my comments may not matter for some it may . I have spent almost 10 days on my last visit so I can’t ignore those .
The best part of the stay was Mary ( forgot to ask her position). I think she’s the manager . She is the ideal face of a hotel . She has been the most pleasant and supportive among all the staffs at the hotel.
Response from Property: Hello, distinguished guests! Thank you very much for your stay and detailed review. It is the constant care and supervision of guests like you that enables us to constantly find problems in our work, correct them and make continuous progress. From your review, we are sorry to see that this stay did not meet your expectations. We apologize for the inconvenience. The branch attaches great importance to it, and has done a serious investigation and timely rectification, your tolerance and understanding is an inspiration and support for our work! Sincerely look forward to your visit again.
Ronny
Deluxe Twin
Stayed in Sep 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Sep 25, 2024
The hotel is great. Staff is very friendly. Location near wanda plaza.
Response from Property: Your satisfaction is our unremitting pursuit, thank you for your praise, may our hotel become a warm harbor in your journey.
Guest User
Deluxe King
Stayed in Oct 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Oct 22, 2024
The room is very comfortable
Service is very good
Response from Property: Distinguished guests: Thank you for your stay in Wanda Meihua Ningbo, and leave your sincere comments here, Our hotel is really in the quiet place to create a home for our guests, we also sincerely hope that our hotel every employee's hard work can exchange for your beautiful experience, we are all for your satisfaction! Looking forward to seeing you again! Have a nice life.
alnuaimi
Superior Queen Room
Stayed in Aug 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Aug 4, 2024
The best hotel that I stayed at on my trip.very creative lobby with top design , location very good near a huge mall wanda plaza and can access all Ningbo tourist areas. The hotel team is very corporate and takes care of all details and , rooms will have equipment and big space and very nicely designed specially the bathroom. My family likes this hotel and plan to stay again.
Response from Property: Appreciate the feedback on our breakfast spread. We're always looking to improve, so we'll definitely take your suggestions into account. The next time you visit, you might just see a few new additions to the menu.
Cloudcatcher
Superior Queen Room
Stayed in Jul 2024
Solo travellers
9 reviews
4.5/5
Great
Posted on Jul 29, 2024
The lobby of this hotel is unique and interesting with steelwork design. I really enjoyed staying in this hotel, the room was clean and comfortable. Breakfast was decent and the staff were helpful. It is about 15-20 minutes walk to the metro station. Many food choices around the hotel and Wanda Plaza is nearby.
Response from Property: Thank you very much for your favor of our hotel. Your encouragement is the driving force for us to move forward. We are a fashionable designer lifestyle hotel, which also leaves you with unforgettable memories. In addition, I quietly tell you that our 10,000 coffee on the first floor has launched a summer watermelon iron, and the electrolyte is American style. Waiting for you to taste it. The free laundry room on the sixth floor. The gym is available for 24 hours a day. The hotel transportation is very convenient. Now it should be the center of Yinzhou, Ningbo. It is only a 5-minute walk from the subway entrance of Siming West Road, 15 minutes away from the high-speed railway station in Ningbo Haishu District, and about 30 minutes. Thank you for your praise in your busy schedule. Sometimes happiness is your affirmation. No matter how long it takes, the mood remains unchanged. We will continue to work hard. Thank you for your love for us. Finally
John Che Lin
Deluxe King,With View
Stayed in Aug 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Aug 13, 2024
Very nice and comfortable hotel, will return for future business trip 👍👍👍👍👍
Response from Property: Appreciate the feedback on our breakfast spread. We're always looking to improve, so we'll definitely take your suggestions into account. The next time you visit, you might just see a few new additions to the menu.
Guest User
Superior Queen Room
Stayed in Sep 2024
Other
5 reviews
5.0/5
Outstanding
Posted on Sep 20, 2024
This hotel has cool design, love the lobby
Antares AM
Deluxe King
Stayed in Jun 2024
Couples
46 reviews
4.2/5
Very Good
Posted on Jun 10, 2024
Wanda Moments Hotel is beautiful. The receptionists are attentive especially in our needs. Mr. Jay , the manager, is friendly and helpful. Beloved Amy , one of their staffs, is so thoughtful and gave us some gifts for the dragon boat festival. They assisted us well. We had a fantastic stay here while in Ningbo.
Response from Property: Dear Guest: Hello, we are very sorry that we have not been able to meet your expectations, and please allow us to express our sincerest apologies to you. If you encounter any problems during your stay, you can also report them to the front desk immediately, and we will actively solve the problem for you. We hope that in the near future we will have the opportunity to provide you with better services, and I wish you a happy life!
Muda
Deluxe King
Stayed in Nov 2024
Business travellers
10 reviews
3.2/5
Posted on Nov 9, 2024
just normal
Guest User
Deluxe King
Stayed in May 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on May 19, 2024
Very friendly staff from front desk to housekeeping.
Breakfast is a good variety to please all.
Anonymous User
Superior Queen Room
Stayed in Oct 2024
Business travellers
30 reviews
5.0/5
Outstanding
Posted on Oct 23, 2024
The staff are very helpful and the rooms are clean and well maintained. The location is suitable being close to the airport and local shopping and restaurants.
Response from Property: Dear customer, hello! Thank you so much for choosing to stay at our hotel and giving us five star reviews. Thank you for staying at our hotel and taking the time to tell us about your stayexperience. We are always committed to providing better service for every guest. Thanks for your support, we will do better and better!
Soerachmad Simardjo
Deluxe King
Stayed in Sep 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Sep 18, 2024
Very good!
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Solo travellers
9 reviews
5.0/5
Outstanding
Posted on Mar 26, 2024
Nice deco. Clean room. Walking distance to Wanda Mall. Overall, it was a good experience.
Response from Property: See your share, it is really warm to the heart of Meihua, all said Meihua service is the most warm heart, but now found that from you are certainly more than the warm heart N times, thank you for your praise, this will be our biggest power forward, Meihua will continue to maintain! Meihua also hope that you in each stay process, encounter any problems in time and Meihua feedback, to give you a perfect stay experience yo ~~ remember to share the space to enjoy tea while reading, with Hua Zai accompany you ~~
kayur chunilal
Deluxe Twin
Stayed in Aug 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Aug 25, 2024
Nice place to stay only problem we had was for WiFi as for international guest who don’t have WeChat cannot connect to hotel WiFi they need to change to cellphone or can log in with room number and guest name
Apart from WiFi we didn’t had any issue good place to stay
Response from Property: Wow, thank you very much for your favor in our hotel, your encouragement is the driving force for us to move forward, we are a fashionable designer lifestyle hotel, but also left you unforgettable memories, in addition to quietly tell you, we on the first floor of Wan Coffee launched a summer watermelon small iron, electrolyte American, waiting for you to taste, the sixth floor free laundry, gym for you to use 24 hours a day, the hotel transportation has been very convenient, now it should be the center of Ningbo Yinzhou, only 5 minutes walk from the subway entrance of Siming West Road, Ningbo Haishu District High-speed Railway Station 15 minutes, Ningbo Haishu District Lishe Airport about 30 minutes, thank you for your praise in your busy schedule, sometimes happiness is your affirmation, no matter how long the time, the mood is still the same, we will continue to work hard, thank you for your love for us, and finally our service continues to update, launched the hotel front desk 24-hour manual butler service, ready to wait for your visit again
Guest User
Deluxe King
Stayed in Mar 2024
Business travellers
44 reviews
5.0/5
Outstanding
Posted on Mar 9, 2024
Good heater system with friendly service of additional one room key for easy traveling.