Malolo Lailai Island Hotels & Accommodations

Three restaurants, one buffet, one a la carte, one snack. In general, the general dishes are not much. The activity is okay, I have to go to BOOKING CENTER every day to see and then book, this is not as good as the intercontinental. The second day of the event will have a printed brochure sent to the room. There are a lot of fish under the pier. You can go snorkeling by yourself. The annex is in a new house, so some rooms near the construction site will send 100 Fiji coins for food and beverages every day. Surfing is not suitable for children and beginners. The waves are too big. Bicycles can really ride. It is recommended to go to the golf course near the airport. There are many short coconut trees along the road. You can pick coconuts. The end of the road is beautiful and there is no one at all. But next time I will choose the intercontinental of the main island, because my son likes to surf there.

The staff was friendly. We booked a Family Villa through Tripadvisor Plus for 2 nights. Our flight on Fiji air was scheduled to arrive at 6AM in the morning. They held the room for us and it was ready when we arrived at 7AM. Room was ground level. The staff moved us to a Villa closer to the dining and pool because my wife walks with a cane and a shorter walking distance is better for her. Room was clean and spacious. I would stay again.

Stayed for 2 nights and felt that the house was clean. There was no hot water for showering on the first day, but there was hot water on the second day. The living environment is good, you can see the sea from the window, and the hotel has good greenery. The food was generally good. I had four main meals, one was simple, and the other three were rich and self-service, with meat and vegetables, moderately salty. Breakfast is a little simple, with juice, milk, bread slices, etc. You don't have to pay extra for the fried eggs you want. Drinking water is provided for each meal and is provided by yourself. The service attitude is also OK.

Heaven is, Musket cove. We stayed in musket cove last year and fell in love with the resort. So much so, we decided to make it our annual june holiday. Once again we were so welcomed by the most amazing, friendly and calming staff. Our Bure was a beautiful retreat, that felt quiet, peaceful and authentic. The island is our absolute favourite… the sand paths, immaculate gardens and activity/ entertainment options provided us with a dream holiday. My husband surfed almost daily, while I would go for hikes, run the island trials and explore. Found secluded beaches and lookouts that are more breathtaking than imaginable…. Ziggy and Josie always provided us with refreshment afternoon drinks (without prompting our preference) at the island bar yacht club. Ruth always hooked us up with the best tours, snorkelling trips and activities. Suli, was the biggest vibe. We loved his presence and enthusiasm. We loved our trip (again) so much, we re-booked for august and December/ January. Paradise does exist…

Generally speaking, it is a good cost-effective Fiji outlying island resort. The highlight is of course that it is only for adults (basically couples or couples), and it is not far from the island (one hour boat ride) plus four round trips a day, and you can even transition without the island. . After all, four-star service, coupled with Fiji Time, can not expect too much. For example, the basic questions asked by the front desk before check-in are generally answered within a few days, but if I want to make more complicated arrangements such as activity reservations or details (partly because the activity department of the resort is relatively independent and free), I send N many emails and even make direct international phone calls. In the past, the effect was limited, of course, this situation is also relatively common in Fiji. The people are nice, just not up to the standard of domestic or Bali Phuket service. In addition, if you live in his bure, pay attention to the problem with the indoor shower design. When washing, it must leak water to the ground outside, and then the whole bathroom will be very wet and slippery. The staff will tell you that most of the guests use outdoor showers... But if you still tend to use indoor ones, my personal response is to put a bath towel in the door to absorb water + block it. The room cleaning is in place, such as mopping the floor every day (this is rare in five-star chain hotels), but there will still be Xiaoqiang (and big and small) haunting… Another point is that, for some reason, a certain book says that his family's meals are very good. We ate it, especially the first few days most dishes (including breakfast) were overly salty! The last day was a little better. I don't know if the middle chef changed or if we all ordered the dishes on the thunder (in that case, the thunder points would be a bit too much~) But looking back, it's still a shame. After overcoming these non-deal breaker issues, the overall experience was relatively pleasant (picked a few photos for reference). If it is the first time to go to Fiji and can book a special room, it is recommended to try it.

One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this.

The hotels in NADI are generally expensive and shabby, about the same as those in China at RMB 150-60, but the staff are very nice. Even if there is no elevator, I can help you carry your luggage. You can also change the single room to a double room. Fortunately, there is no tipping during the performance at night. The location is not bad. It is about 10 minutes away from the airport. There is also a supermarket and several restaurants nearby.

Its business suites - includes kitchen and laundry in room. Always great to have these services. Beach isnt much, think walk along rather than swim. This is one of 3-4 hotels in a row beachfront. Guests primarily those passing thru to islands, backpackers and groups. The hotels’ beachfront bars were quiet during week in May but came alive for weekend. Restaurant on top floor had great views. Service very slow in restaurants of all these hotels. Staff very helpful and friendly.

We had a great stay. Staff was friendly and accomodating to our needs including carrying out heavy luggage up and down 3 flights of stairs. They even allowed our visitors in which I find very rare. They also carried our food up to our balcony which was great. We had the Sunset suite at the very top - awesome view! Our room was nice and clean, super nice air con in the room and lounge area. Really nice kitchen area with a massive new fridge. Very convenient with the supermarket up the road and beachfront to chill. The ocean was sooo nice and hot to swim in. Downfall: Some of the levels smell like damp, wet carpet and was really bad . Some of our dishes were so dirty and their were cockroaches in the toaster, microwave and jug. Would be great to have a volley ball net on the beach and some activities on offer for guests such as horse riding & snorkelling etc. Also some entertainment would be great as the music next door was the only entertainment we got but sometimes it was far too loud that we couldn’t sleep. There was no fire show or kava ceremony and we were looking forward to that! The food at the ghost ship bar was really good especially the pizza and curry dishes! Be good if reception could help guests find the best taxi prices as some Of the locals that stand on the road really take advantage of travellers and charge you the world. We did have a great stay in the end! I would recommend this if you want to stay near town, the airport and want to experience outside of Denarau. Denarau did get boring for me sometimes so I liked this experience this time around.

My fiancé and I had an absolutely wonderful time staying at this little resort in paradise. There are so many things about this place that make it fantastic, but I will try to mention our highlights. First of all, the enthusiastic staff goes above and beyond to keep the property clean, the white sand combed, and the rooms clean. We stayed in a private beach front with air con and have absolutely no complaints. Comfy bed, warm shower, and sunset views over the pacific every night. The resort also offers free daily snorkeling tours to a gorgeous reef that's only a 5 minute boat ride away. Bring your own snorkeling gear and you can discover vast reefs right off the shore and spend the whole day fish finding. Fiancé and I have traveled around the world and we both agree that you can't get a better deal at this price point. From the friendly staff to the amenities and the relaxing laid back atmosphere, we will definitely be back!