Hotels near Unique Timepieces(The Venetian Macao) - Official Rolex Retailer, Macau

You can forget about early checkin. Could only preregister strictly after 1230pm and had to come back for room key collection from 3pm onwards. The hotel requires 1000HKD for room deposit. We requested for twin beds but was informed there would be additional charges unlike other establishments who not only accommodated to our requests but they also did their best to make our stay memorable. Honestly we expected better service for the price paid. Wouldn’t consider staying here again when we could get better service elsewhere.

Very spacious and clean room, and can see the airport and part of the lake from Wynn Palace. Breakfast offered a wide variety of food and drinks. Staff were helpful and friendly, and took the initiative to get us a rollaway bed for the third pax. But unfortunately they did not prepare it at the stipulated time even after we came back to the room alot later, so we had to ask again and wait for it to arrive. Will be better if the hotel itself has shuttle instead of having to go City of Dreams for the shuttle.

My first gripe is actually with Trip.com - we needed to book one room with a single bed and another with two separate beds, but Trip.com DOES NOT allow booking different room types in the same booking - they have to be made under separate reserverations. We proceeded with booking two single bed rooms hoping that we can amend our booking or ask the hotel to change the second room (since the price is similar) after we made the reservation - but the hotel requested a $500 fee to change to two beds, which is WAY WAY more than the difference between the actual room rates (between single and double) as listed on Trip.com. At least the staff offered to set up the sofa bed free of charge so they gained back some brownie points there. Location is a little ways out (everything is a bit too far to walk but very close by car or bus), so we had to take the taxi to go anywhere. The larger hotel casinos (MGM, ********, Galaxy...etc.) would have free shuttle service, but not Lisboeta. The hotel itself, being quite new, is nice and clean, but I do smell smoke in the hallways. Not sure what the hotel policy is on this, but there was no ”non-smoking room” option when booking. However, considering this is Macau and considering the usual clientele, this should not have come as a surprise in hindsight. All toiletries are á L'Occitane which is nice - but no surprise here. There are three eateries on location and all of them are what I would consider quick / casual dining options. There is a food court at the ajoining mall though but even then selection is limited. We opted to have breakfast included - it was OK but I was expecting a little bit more. All in all, we had a very average yet decent stay. Not much to complain but not much to write home about either. Or maybe I'm just expecting too much of Macau in general. Would we stay there again? Unfortunately, most likely not. For our purposes, we'll probably stay on the Macau side next time we're in town. And if we do need to stay on the Cotai side of things, we'll probably try the larger ****** hotels for the sake of ease of transportation and more dining options.

I decided to stay in Macau for one night on the spur of the moment. I randomly searched for a hotel. Unexpectedly, it exceeded my expectations. It was very new and clean, and the room was quite big. There is a bus at the door to Guanye Street. It only takes 5 minutes to reach the three stops🤣🤣I will stay here with my friends next time hehe

Staffs are polite and good service. Also offer free luggage storage before check in and after check out. Just opposite to the airport. The only disadvantage is the room Abit old. Can see there is aging of this hotel. But the view is ok can see airplane

It’s a Hotel I recommend if you want to have a more private Trip. It’s near the Cotai Hotels and Casinos but not right on it, so it’s more quiet and boutique. I love the beautiful amenities and the classy touch all over the Hotel. I definitely will be back, service was everything, everyone really attentive and ready to make your stay pleasant

Awesome service from start to finish! This is our 2nd time coming and they were exceptional! Shout out to Melody for the duty manager for showing us our room and surprising us with a bday celebration for my partner and provided any help we needed. Furthermore, they have a WhatsApp system so it was easier to get items like extra towels.etc without needing to always call. ! The pool was also good , though it was scorching hot so we didn't stay long. The hotel is connected to MGM via a central one mall and you could use their shuttle bus or you could ask for them to help with a taxi, special shoutout to Roasch? For giving us a ride when the taxis weren't available. All in all. Love it and can't wait to come again soon.

I really like the view of my room, especially when you wake up in the morning with this view ~ was so good ! Can’t wait to stay again on 7-September with my dad 😊

- Nice layout; big rooms. - Close to the Fishermans wharf, and 15 min drive to Ruins of St Paul. - Shuttle service offered but need to book in advance when picking up at the port instead of regular schedule, unlike other hotels.

the hotel was clean and the staff was friendly, the location is really good close to main attraction such as st paul. the italian wharf amphitheatre, food was close by. staff was quick to help. so everything falls in good. i dont need any facilities other than what the hotel provide so its a good hotel for me. thank you..