Pickalbatros Palace - Aqua Park Hurghada Reviews

It was a perfect experience for me. Me and my wife had fun so much. I strongly recommend Hotel Pick Albatros Resort Palace. Their services were awesome. There is only one serious issue I had. I wanted to join Orangerr Bay tour with my wife. Hotel Reception suggested me to work with Mr. Ayman Kady and Mr. Kady managed us a boat tour company called "Ayaa". I wanted to go diving but there was a misunderstanding. There was a one diving instructor guy of "Ayaa" boat tour company. He was very rude towards guests. He was giving me attidude because of misunderstanding but also there were another couples who faced organisational issues of Ayaa as well. I asked him why he is giving attidude towards us and suddenly he started to shout at me and other 2 couples. He used many bad words against Germans and Deutschland. He mentioned that we have to act like according to his wishes because we are on his boat and in his country otherwise he would kill us diving insttuctor mentioned. Anyway I called Mr. Ayman Kady immediately when I was on the boat and thanks god there was internet connection eventhough it was too low and he called his boss and we changed boat tour immediately in diving break. Thanksfully he saved my day to be destroyed because my wife so scared and very unhappy. Eventhough It was nice experience but I do not suggest you to work "Ayaa" boat tour company you can mentione that to Tour guide Me. Ayman Kady of Pick Albatros Resort Palace Hotel.

nice place for relaxing, all meals include n any time can enjoy snacks on the beach, recommend for families

It Way amazing experience, I advise everyone.

There are several hotels of this type in Hurghada, with slightly different names. Don't give the wrong address when taking a taxi, the one shown on Ctrip is correct. This type of hotel is everywhere in Hurghada, and all of them include food and accommodation. The facilities of this hotel are a bit old, especially the kettle is plastic, and the water smells like plastic. Friends who want to drink tea or hot water are advised to bring their own thermos cups. Hot water is available in all restaurants. Various activities start at 10:00 every morning, which is really colorful. It is recommended to book for two days. Although the food is unlimited, it is not very delicious. You will definitely be full. Juice, wine, coffee, cheese, fruit, beef eye, shrimp, and hamburgers are all available. There is also a large water park next to the hotel, and hotel guests can play for free with a wristband (which will be given to you when checking in).

The resort is incredible. We stayed there for 3 days and it was a great experience. The hotel's facilities are excellent, with a private beach, heated pools, a nightly show every day, volleyball, and much more... The cleanliness is excellent, with lots of attention to detail and care, the food is delicious, and all the staff were very polite and willing to make you as comfortable as possible! We will definitely stay at this resort again. 🙂

A great hotel with performances and a joyful holiday atmosphere. The hotel is large and crowded. The interior decoration is relatively new. It is connected to the hotel next door and has many amusement facilities. There are two restaurants that require reservations. You need to use a code to make reservations in advance on your phone. Remember to ask the front desk for your code after checking in. The sea view room is still a distance away from the sea. There are many trees blocking the view. You can't see the sea in the room, but you can see a little sea from the balcony All-inclusive, it is more convenient to eat in the hotel. The buffet is generally good, the breakfast is good, there is freshly squeezed juice in the morning, and there are rich desserts.

Very bad entry into the water, constant waves, the hotel is tired and old. I was pleased with the delicious varied food, a good volleyball court, divinely delicious pizza by the beach and a good water park

Most of them are European and American families. If you are traveling with children, I recommend staying here. You must order three meals a day to ensure satisfaction. Children can have fun. There are also children's programs in the evening. If you are not on a long vacation, there is no need to stay in this type of hotel just to visit the Red Sea water project. Facilities: The hotel has many restaurants, buffet restaurants and reservation restaurants. Some people say that they cannot make a reservation for the seafood restaurant, which is possible. Other restaurants are also good. Environment: I am very satisfied with the environment and supporting facilities. Although I don’t like to go to the swimming pool in the afternoon sun, I like to get up early for sunrise and the beach after sunset. Service: The habit of tipping is what Egyptian waiters expect now. My suggestion is that if you are satisfied with their service, about one dollar is fine. They will be very happy and positive. You will also get more positive and friendly service.

We chose a location close to the main building, which is very convenient for dining. We stayed here twice. The overall feeling was very casual and unrestrained. The service was also very enthusiastic. There was even a scoring mechanism to rate each department when checking out. The fish in the seafood restaurant is more delicious than the buffet restaurant. I highly recommend it. The Moroccan restaurant is also very distinctive. The only drawback is that there is only one place in the hotel where you can get ice cream, and the opening hours are limited. Lightning rod: The taxi in the hotel lobby is extremely expensive. It is recommended to use the app to take a taxi yourself. The owner of the small shop in the deepest part of the north side of the hotel lobby quoted a price of 600 pounds for a black tea of ​​100 pounds, which shocked us.

There is no discrimination, only slow speed and low efficiency. The waiters are very enthusiastic. Because there are few Chinese tourists, they will come over to show "hello" when they see Chinese guests. There are coral reefs and fish by the hotel, and you can snorkel. There are many swimming pools, and the children have fun playing on slides. Don't compare the meals with those in China, you can eat enough. All-inclusive is very worry-free. The hygiene score is not full, one is because I occasionally see small ants in the toilet in the house, and the other is that seabirds will land on the back of the chair in the view position, which makes me feel uncomfortable.

This hotel engages in racial discrimination and prohibits Chinese from dining: The hotel restaurant operates on a reservation basis, with reservations opening at 10am. We arrived before 10am and were already in line at the reservation desk, with only four people ahead of us. However, the manager informed us that the restaurant was fully booked and couldn't offer us a dinner. Later that day, we met our German friends and they told us they managed to make reservations for the same restaurant even though they arrived the reservation desk at 11am.

This is the worst hotel I have ever stayed in! I travel internationally every month and have never seen such a bad front desk and manager! Although another manager came to apologize when I checked out, although the second manager was very professional, it was too late. The first manager had already treated his guests in the worst way! So no one can save it! 1. Discrimination at the hotel front desk! (The person in the first picture) I went to the front desk, and the front desk saw me and ignored me, but started to answer the phone. I waited for him to finish, and he answered the second call. After he hung up the phone again, I said I wanted a towel card, and he asked why, haha, do I need to ask? Of course I need a towel. Then a man came and said his request. The front desk started to talk to the man and helped him solve the problem first. Then asked me, "What is your room number?" I told him, and I told him, "You could have asked my room number early in the morning, and you didn't need me to stand here for so long." I complained and recorded it with a go pro. 2. Extremely rude front desk! (Still in the first picture) After that, I went back to ask the name of the front desk, and he first rudely snatched my go pro! He grabbed it directly! It was horrible for a guest to be in public! It was as barbaric as an animal that had not evolved. This hotel actually hired such low-level people. And the front desk immediately covered his name tag. If you did nothing wrong, what are you feeling guilty about? 3. Extremely unprofessional manager! I refused the manager's greeting and handshake because I was too angry, and expressed my dissatisfaction. Surprisingly, the manager did not apologize, and did not mention a word about the bad attitude of the employee! Instead, he complained that I should not refuse his greeting. Isn't this a diversion? Even if I shouldn't refuse the manager's greeting and handshake, as a hotel staff, shouldn't you solve the guest's complaint first? If the hotel staff is so fragile, then this hotel will definitely not be a good choice. 4. Very offensive front desk! It was the same front desk. Every time I went over, he called me China. In this case, I can only say that there is probably no one in Hurghada, Egypt, so the hotel hired such a stupid and rude employee. 5. Careless front desk! When I checked in, the front desk gave me a hotel introduction in German. I can understand the carelessness during Ramadan, but I called to request the English version, but it was not delivered. In the end, I took the time to pick it up myself. 6. Poor hygiene! The towels were disgustingly yellow, and the pillowcases were also yellow. 7. The air conditioner was broken! I almost got a heat stroke on the first night I stayed here, so I had to open the balcony window to sleep, but the cars passing outside were so noisy that I couldn't sleep well.

Very bad! I booked two rooms and confirmed that there were two adults and three children. Check-in charged me ➕$110 per night! I negotiated many times but it didn't work. Since I am a Ctrip Black Diamond member, Ctrip helped me solve the problem in time! But I still waited for almost two hours at check-in! It was very unfriendly to drag three children. The hotel is old and the food is not good. Only the water park next to it is OK, everything else is too bad.

The hotel has complete supporting facilities and has a resort style. Most of the guests are white people, with few Chinese. The public area is particularly large and is suitable for lying down in the hotel. There are 6 restaurants, among which the seafood restaurant and German restaurant only provide dinner, and reservations must be made in advance. The hotel service staff are very warm and considerate. It is the best hotel service I have experienced in Egypt.