XY Hotel (Beijing Guomao) Reviews
XY Hotel (Beijing Guomao)
Room 308, Building 7, No.23 Jinmaofu, No.15 Guangqu Road, Beijing, ChinaView Hotel Details
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XY Hotel (Beijing Guomao) Guest Reviews
4.7/5
Amazing
431 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(431)
Positive reviews(420)
Reviews with photos/video(54)
Easy to get around(81)
Close to metro(46)
Large rooms(30)
Friendly front desk staff(24)
Quiet & comfortable(23)
Convenient for shopping(13)
Perfect for families(10)
Comfortable bed(6)
Negative reviews(11)
Anonymous User
Smart Room (Double bed) (Special promotion)
Stayed in May 2024
Friends
2 review
Outstanding
Posted on May 26, 2024
The hotel is in a good location very near to metro. Take abit of asking to get to the correct place within the building but should be easy enough.
Well-equipped and comfortable room.
The room is cleaned everyday so the upkeep is very good.
Response from Property: Dear guests， thank you very much for your support and love for Beijing XY Hotel Apartment! Its beautiful environment, convenient transportation and high-quality and efficient service are the first choice for many guests. We always adhere to the service tenet of "always smile and do my best" to provide the best quality and considerate service for our guests. I am very glad that you are satisfied with our service! Sincerely look forward to your coming again! I wish you a smooth work and a happy life!
Guest User
Smart Family Room (2 beds)
Stayed in Apr 2024
Friends
24 review
Outstanding
Posted on Apr 15, 2024
Great location besides metro. Quiet rooms, good view of the city.
All clean and new, check in was quick and professional .
Definitely to recommend
Response from Property: Dear guests, thank you very much for your detailed comments, and I am very pleased that you are satisfied with your stay. Jinmao House belongs to a high-tech community with constant temperature and humidity, with a beautiful environment and a 24-hour security system, which greatly guarantees everyone's safety. Downstairs is Dajiaoting Station on Line 7, and a few minutes' walk to the west is a large shopping mall, which integrates catering, shopping and entertainment. Thank you again for sharing. Welcome to visit us next time!
Guest User
Smart Business Suite
Stayed in Jan 2024
Family
7 review
Posted on Jan 23, 2024
We came late evening, it was difficult to find, we couldn’t enter the door, we waited for 10 minutes to come someone, check in lasted long time, but location was good, furniture old,
Response from Property: Dear guest, thank you very much for your detailed review. We are located in Courtyard No. 23 of Jinmao Mansion. Due to poor language communication, we were unable to send you a guidance video, which also made the check-in time a bit long. The suite you stayed in is a Chinese-style pond. The style, the furniture is mainly made of logs, which is slightly old. Our rooms have different decoration styles. Next time you come to Beijing, you can contact us in advance to arrange your favorite style. We are very much looking forward to your coming again. I wish you a happy every day!
Anonymous User
Smart Family Room (2 beds)
Stayed in May 2024
Friends
4 review
Outstanding
Posted on May 27, 2024
The location is great. The subway station is just around the corner after going downstairs. It's very convenient. The room type was upgraded for free. The room was very spacious. The room facilities were very new. The front desk was also very considerate. They even borrowed an umbrella on the day when it rained heavily. Overall, I was very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your detailed review, and I am very pleased that you were satisfied with your stay. Jinmao Mansion is a high-tech community with constant temperature and humidity. It has a beautiful environment and a 24-hour security system, which greatly ensures everyone's safety. The room has an open kitchen, refrigerator, washing machine, etc., which better meets everyone's life. If you need it, Dajiaoting Station of Line 7 is just downstairs, and a few minutes walk to the west is a large shopping mall that integrates dining, shopping, and entertainment. Thank you again for sharing and welcome your next visit! I wish you good health, career advancement, and a happy life!
Guest User
Smart Family Room (2 beds)
Stayed in Apr 2024
Business travellers
4 review
Outstanding
Posted on May 18, 2024
It's in a residential complex, which was hard to find the first time. The room is big enough and the facilities are OK. It's an apar**ent-style apar**ent, which is very cost-effective at this price in Beijing. It's very close to the subway entrance and has convenient transportation.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for your detailed review and I am very pleased that you are satisfied with your stay. Jinmao Mansion is a high-tech community with constant temperature and humidity, beautiful environment, and 24-hour security system, which greatly guarantees everyone's safety. The room has an open kitchen, refrigerator, washing machine, etc., which better meets everyone's life needs. Downstairs is Dajiaoting Station on Line 7, and a few minutes west is a large shopping mall, Shengshenghui, which integrates dining, shopping, and entertainment. Thank you again for sharing, and welcome to visit next time! I wish you good health, a successful career, and a happy life!
Guest User
Stayed in Apr 2024
Business travellers
15 review
Very Good
Posted on Apr 18, 2024
The room has an artistic a**osphere, the service is also very good, and the key is the good location, which makes travel very convenient!
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sad that we failed to get your full recognition. We will do better and hope that you can give us more support and encouragement~~ We look forward to your next stay. Wish you all the best!
Anonymous User
Smart Family Room (2 beds)
Stayed in Mar 2024
Family
4 review
Outstanding
Posted on Apr 9, 2024
Very satisfied. The lady at the front desk is very gentle. Knowing that we are staying for a long time and bringing children, she directly upgraded to a family suite. The room is very spacious, a small apar**ent with two bedrooms and one living room. Both beds are 2 meters wide. There is also a large sofa in the living room. It is no problem for 6 people to live. There is a kitchen for cooking. There is a slide in the community downstairs, and the baby likes it very much.
The location of the hotel is also very good. The subway entrance is just 100 meters downstairs. It is convenient to go to various scenic spots. For dining, there are two shopping malls next to it, Heshenghui and Fangyuanli, which are only 500 meters away on foot. In general, the cost performance is very high in Beijing, recommended.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for your detailed review and I am very pleased that you are satisfied with your stay. Jinmao Mansion is a high-tech community with constant temperature and humidity, beautiful environment, and 24-hour security system, which greatly guarantees everyone's safety. The room has an open kitchen, refrigerator, washing machine, etc., which better meets everyone's life needs. Downstairs is Dajiaoting Station on Line 7, and a few minutes west is a large shopping mall, Shengshenghui, which integrates dining, shopping, and entertainment. Thank you again for sharing, and welcome to visit next time! I wish you good health, a successful career, and a happy life!
Bayuefeixuefeng
Smart Room (Double bed) (Special promotion)
Stayed in Mar 2024
Business travellers
22 review
Very Good
Posted on Mar 17, 2024
The location is very good, with the subway and shopping mall at the door, very convenient. The room facilities are very complete, including washing machine, refrigerator, and microwave. Very cost-effective hotel apar**ent. Let me give you some more suggestions. The snacks never change. After staying here for 12 days, I vomited quickly after eating them. Hygiene needs to be improved. On the first day I checked in, I found two false eyelashes in the bathroom (I didn't clean them until the third day, but I cleaned them myself). One morning, I made fresh tea, and the waiter didn't ask about it when cleaning the room. I poured it all for me.
Original TextTranslated by Google
Response from Property: Hello dear guests! First of all, thank you for letting us know about the problems you encountered during your stay at our hotel. Please allow us to express our sincerest apology to you. We will also strengthen the training of guest rooms and hope to have the opportunity to provide you with better services in the near future. Thank you for your visit and welcome to your next stay!
Maomaotoudingyouyu
Smart Queen Room
Stayed in Feb 2024
Family
9 review
Outstanding
Posted on Mar 29, 2024
The room is big enough, and the subway entrance is just downstairs. It's only a 2-minute walk away. It's very convenient to travel!
The service is very good, the lady at the front desk is extremely gentle, has a sweet smile, and is responsive to all requests. 100 likes!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your detailed review, and I am very pleased that you are satisfied with your stay. Jinmao Mansion is a high-tech community with constant temperature and humidity. It has a beautiful environment and a 24-hour security system, which greatly guarantees everyone's safety. It's safe. Dajiaoting Station of Line 7 is just downstairs. A few minutes' walk to the west is a large shopping mall that integrates dining, shopping and entertainment. Thank you again for sharing and welcome your next visit! I wish you good health, career advancement, and a happy life!
wwy0831
Smart Family Room (2 beds)
Stayed in Jan 2024
Family
4 review
Outstanding
Posted on Jan 31, 2024
Stayed here for the second time. I really like the location of the hotel. It is close to the subway station and very close to Hopson Hui. The transportation is very convenient. The room is also very spacious, and there is also a family room, which is very suitable for families traveling with children.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for your detailed review, and I am very pleased that you are satisfied with your stay. Jinmao Mansion is a high-tech community with constant temperature and humidity. It has a beautiful environment and a 24-hour security system, which greatly guarantees everyone's safety. It's safe. The room has an open kitchen, refrigerator, washing machine, etc., which better meets everyone's living needs. Downstairs is Dajiaoting Station of Line 7. A few minutes walk to the west is a large shopping mall with restaurants. , shopping and entertainment all in one. Thank you again for sharing and welcome your next visit! I wish you good health, career advancement, and a happy life.
Guest User
Smart Family Room (2 beds)
Stayed in Jan 2024
Family
1 review
Outstanding
Posted on Jan 17, 2024
The room was large and spacious, and a family of three slept comfortably. The room was generally comfortable for Beijing's dry weather. The subway is right outside the community, so traveling is very convenient. It takes five minutes to walk to Hop Sheng Hui, where it is very convenient to find food. All in all, it’s pretty good and the price is good too.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for your detailed review, and I am very pleased that you are satisfied with your stay. Jinmao Mansion is a high-tech community with constant temperature and humidity. It has a beautiful environment and a 24-hour security system, which greatly guarantees everyone's safety. It's safe. The room has an open kitchen, refrigerator, washing machine, etc., which better meets everyone's living needs. Downstairs is Dajiaoting Station of Line 7. A few minutes walk to the west is a large shopping mall with restaurants. , shopping and entertainment all in one. Thank you again for sharing and welcome your next visit! I wish you good health, career advancement, and a happy life!
DorisLu9
Smart Room (Double bed) (Special promotion)
Stayed in Dec 2023
Business travellers
5 review
Outstanding
Posted on Dec 24, 2023
Very satisfied, must choose when traveling! It’s convenient to travel, and it’s convenient to eat and eat nearby. The environment is also very good, quiet and safe. It’s just that it didn’t snow this time, so I had to walk in the snow.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for your detailed review, and I am very pleased that you are satisfied with your stay. Jinmao Mansion is a high-tech community with constant temperature and humidity. It has a beautiful environment and a 24-hour security system, which greatly guarantees everyone's safety. It's safe. The room has an open kitchen, refrigerator, washing machine, etc., which better meets everyone's living needs. Downstairs is Dajiaoting Station of Line 7. A few minutes walk to the west is a large shopping mall with restaurants. , shopping and entertainment all in one. Thank you again for sharing and welcome your next visit! I wish you good health, career advancement, and a happy life!
1189748461
Stayed in Nov 2023
Friends
10 review
Outstanding
Posted on Nov 26, 2023
The room is very clean, and the artistic lamps are so beautiful, especially suitable for taking photos. I will come back next time if I have a chance! Highly recommend everyone to stay! It is also very close to Heshenghui.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for your detailed review, and I am very pleased that you are satisfied with your stay. Jinmao Mansion is a high-tech community with constant temperature and humidity. It has a beautiful environment and a 24-hour security system, which greatly guarantees everyone's safety. It's safe. The room has an open kitchen, refrigerator, washing machine, etc., which better meets everyone's living needs. Downstairs is Dajiaoting Station of Line 7. A few minutes walk to the west is a large shopping mall with restaurants. , shopping and entertainment all in one. Thank you again for sharing and welcome your next visit! I wish you good health, career advancement, and a happy life!
Asayu
Smart Business Suite
Stayed in May 2024
Family
6 review
Outstanding
Posted on May 26, 2024
Although it is a little far from central Beijing, it is very close to the subway station and about a 5-minute walk from a large shopping mall, so it was very convenient.
Also, the staff were very helpful and willing to help you if you ask them.
The hotel is on one floor of an apar**ent building and there is no sign, so it was difficult to find. Should I check how to get in before going?
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your detailed comments. I am glad that you enjoyed your stay. Jinmaofu is located in a high-tech community with constant temperature and humidity, with a beautiful environment and a 24-hour security system, which greatly guarantees everyone's safety. Downstairs is the Dajiuting Station on Line 7, and a few minutes' walk west is a large-scale shopping mall that integrates dining, shopping and entertainment. Thank you for sharing again. I hope you will come again.
Guest User
Smart Room (Double bed)
Stayed in Apr 2024
Business travellers
9 review
Good
Posted on May 3, 2024
The apar**ent is in the community. If you want to deliver food, you need to call the deliveryman to explain how to get there. The subway is only 2-3 minutes away from the apar**ent, and it is also convenient to take a taxi. If you have multiple pieces of luggage, it is not convenient for taxis to enter the community, but you can enter. There are separate traffic in the community. As soon as the car enters the door, there is an underground garage, which is easy to get lost. But after entering the underground garage, it is easy to get to the apar**ent. There are road signs for the building where the apar**ent is located. Note that it is not the name of the apar**ent, which is easy to miss.
The front desk is very enthusiastic. It is not open 24 hours a day, but they are still willing to help if the takeaway is late. It is recommended that there is no need to remind the guests too much on WeChat, which will give the impression of being too much.
The room has complete electrical appliances and furniture, and the tablet controls only a certain lamp in the house. The kitchen light is voice-controlled, but it is not very sensitive. It always goes out automatically and will light up again with a specific sound.
If the microwave and refrigerator are heated and not turned off for a while, the reminder sound will keep ringing, and the sound frequency is too high. I understand the intention of the apar**ent, but this continuous reminder sound does not fit the lazy situation of traveling. If the apar**ent is particularly ESG, you can set a continuous reminder sound.
The bathroom is a bit small, and it is not easy to turn around if the door is open.
The heating and air conditioning in the room are controlled by the community and cannot be adjusted by yourself.
The apar**ent provides disposable utensils, including toilet seats.
During my stay, the apar**ent environment was a bit smelly due to other residents in the community. I hope that this kind of thing can be dealt with as soon as possible, otherwise it will affect the overall experience of the apar**ent residents.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for informing us of the problems you encountered during your stay at our hotel. We will also actively follow up. Please allow us to express our sincerest apologies to you. We will also strengthen our training on emergency matters and hope to have the opportunity to provide you with better service in the near future. Thank you for your visit and welcome to stay next time!
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