Ramada by Wyndham Houston InterContinental Airport East Reviews

Lied about having their own shuttle. It is a shuttle service. Waited an hour to get shuttle. Stories from driver and hotel were different each call. Messed up room. Did not get our king room we booked. Dirty and no service to clean up. No apologies just rude. Said could clean in morning. Really after we check out? Offered to send up towels to cover floor. Waited for over an hour until laid down. Morning and still no towels. Didn’t change sheets because dark fluff in the bed all over it. Never again

The room and public areas were much better than the price we paid usually gives us. The bed was comfortable. The free shuttle was on time, fast and the driver helpful. I would definitely chose this hotel again.

There was mold on the bath mat. The shuttle never showed up for my complimentary ride to the airport. My reservation was for 4 people. We had towel service for three. The restaurant food was good.

Good value, location great and free shuttle to and from airport. It was a last minute booking due to flight changes and although hotel is a bit tired the staff were brilliant and hotel very clean. Special mention to the hotel staff and shuttle driver as I left my phone in the shuttle van when we arrived. They traced my phone and the driver happily returned it.

Good service with a car for the airport good food

Some staff a little un-friendly,reception staff didn’t advise that we couldn’t eat in the restaurant that night because of a block booking,which I found quite in acceptable when we went to eat.

Very unprofessional

Had a long layover in Houston. I enjoyed my stay thoroughly however there wasn't anything around the hotel vicinity and the only place to buy food/drinks are in the hotel itself. Shuttle service from and to the airport was fast and efficient. Aside from that, it had all that was needed for a quick stay before catching the next flight.

Nice place, thank you

The front desk service is perfect, and the free shuttle is great. Some facilities are old 😃

Facilities are average

The cleaning staff opened the door early in the morning Ice maker has no ice cubes The hair dryer is broken

The flight was delayed and we arrived at the airport after 0:30 late at night. With the help of Ctrip customer service, we took the hotel shuttle bus. Arrange check-in soon. Although a bit old, it is clean, hygienic and quiet.

Health: OK Environment: Not bad Service: Not bad Facilities: Not bad