Guest User
February 21, 2025
Newly opened hotel, good location, very close to the West Station, and also close to the nearest Chengxiang subway station, very convenient. The robot delivers food very quickly. The bad thing about the location is that the hotel ignores the guests' words. I stayed for 4 days, and the hotel didn't have shower gel for 4 days, only 1 bottle of shampoo and 2 bottles of conditioner. On the 2nd or 3rd night, I called the hotel front desk and said there was no shower gel, only 1 bottle of shampoo and 2 bottles of conditioner. The hotel front desk said it would be delivered immediately, OK, and then I waited for half an hour and no one came. I thought about whether I should give it tomorrow, but when I returned to the hotel one night later, there was still no shower gel. I don't know what the front desk clerk and the room cleaner do. They can't hear or see clearly. The price is so expensive during the holidays, and they can't understand this little thing. 4 days, 4 days without shower gel, how can I take a shower? And then, don't you clean the drain in the bathroom? It was blocked after taking a shower for two days? I cleaned it myself. After taking a shower, I found that the water was almost flowing to the bed. It's a five-star hotel anyway, so be careful.
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