Hanoi Exclusive Hotel Reviews

Free upgrade room with balcony upon check in. Clean room. Best location with just 5-15mins to most attractions around old quarter. Convinent shop about 500m from hotel. May ask staff to open hotel main door for you as they will close the door after 12am for safety.

room was okay clean, but definitely not like what you see from the listing. but i wouldn’t say it’s bad either since the bed was comfy. some ants along the door edge but may be due to the balcony. any way, staff and housekeepers were friendly and attentive. great location too with lots of amenities around old quarter!

The hotel was average and the location was not far from the few places of interest in Hanoi. What I disliked about this hotel was the morning shift guy (21/11) being dishonest. The morning breakfast should be at VND80k but instead he quoted me VND100k and when I showed him the pricing quoted on Trip.com, he turned his word saying that this is the new price. In the end, I was in no mood for it and decided to have my bf out of the hotel instead. Being dishonest is a big NO for me and especially treating your own hotel customers. I won't be returning to this hotel again for sure.

I really like the location. You can get everything you want＞ restaurants, cafes and supermarket by foot. Especially, the breakfast there is full of fruits and were prepared very beautiful. Thank you lovely staffs. I'll come here again for sure. See you:) Highly recommend!!!

Friendly staff, good service The room is clean and hotel has good location

This place was lovely! The room was fantastic and the hotel was much better quality than other hotels in Hanoi at a similar price. My favourite part of our stay here was the people! Really kind and friendly and very helpful - thank you for having and see you soon!

Everything was nice, would be back for our next trip in Ha Noi

Friendly service, close to the old town, many delicious restaurants nearby

The location is very good, very central, The hotel staff is very attentive and friendly, and the price is very affordable. It is an ideal hotel for visiting the center of Hanoi. It is worth recommending and will stay again.

Quiet and comfortable, the price is a bit expensive, not far from Hoan Kiem Lake

#positive #I was happy with the Nearby Shops, Nearby Activities, Room Layout, Natural Light in the Room; #喜欢# I am satisfied with the adjacent shops, nearby activities, room layout, and lighting in the room

I made a reservation and went to a hotel next to me saying that I was a group guest, so I went to a hotel that was half price than the hotel we had booked and canceled it. Trip.com introduced me to other places and said that I was rewarded.

Value for money Special facilities are clean and clean, the owner is friendly and well-maintained, and the hotel has many nearby restaurants.

The hotel should take care of hygiene