Hanoi Paradise Center Hotel & Spa Reviews

Located inside a small alley, staffs are friendly. Rooms doesn’t look very impressive, not very clean, old towels, below average toiletries provided in the toilet, hair dryer not functioning, and very poor sound proofing.

It is not hotel at all, but hostel. Understand the price is there, however, you cant image how small and old of this hotel. But the location is not bad

The hotel in general seems ok and is very well located, but our room wasn't very nice. Main issue was noise as we were right next door to the Spa (closes 11pm with someone hanging around outside our door clearing up until around 1am) and above the restaurant (breakfast starts 6am). Therefore there was a narrow window to really get sleep. With general cleanliness and presentation, there was paint splattered over all the furniture when redecorated, a lot of hair around, scale on the tap and shower and toothpaste on the mirror. Also the mini fridge wasn't on in our room, when we checked why it was unplugged and the plug is the wrong sort for the socket. No idea when that fridge last worked if ever. We changed our plans and were only there for one night in the end, would not recommend here considering for the price you can get a lot better in Hanoi.

Phanh was very helpful and made the stay very enjoyable. Even after our booking, they graciously allowed us to leave our bags there, let us use the toilet to freshen up and even gave us free water. Thank you for the hospitality!

Good and clean, everything perfect… except door acoustic insulation perhaps. The location is perfect, not too central but still easy to visit Hoan Kiem. We recommend for a few days in HaNoi.

The breakfast was delicious. The futon smelled nice. There was a short power outage at night, but it was restored in the morning. For breakfast, you can enjoy freshly made pho, scrambled eggs, omelets, and more!

Check-in date 10/20-10/22 Comes with welcome drink fruit mung bean cake Construction was going on next door during our stay. The noise continued until 17:00 After check-in There are a lot of fruit flies in the room I also found that the drainage in the shower room was not smooth. When putting the luggage in the locker There were actually two bags of personal belongings and a pair of shoes. I also immediately asked hotel staff to come and check. After some communication Also moved from room 206 to room 202 Thank you🙏supervisor for assisting with room change The service staff are very friendly 🙏 Comfortable breakfast space There is also freshly cooked rice noodles, which is great Bad photos are like not uploading anymore Thank you hotel staff for your service

We arrived in Hanoi on the first night. The overall facilities of the hotel we stayed in were pretty good, but the location was in an alley. It was not easy for travelers with large suitcases. However, I like the softness of the hotel beds. If you are If you pay attention to sleep, it will be a good choice. The whole room is occupied by a large bed🤣

Excellent hotel, super clean, lovely room, friendly and helpful staff. Lyn was amazing and really went out of her way to make us feel welcome and comfortable Central location in the heart of this exciting city John & Bodie Brighton & London, UK

Dont get fooled by the presentation photos!! The hotel is very small, on a narrow street, extremely small rooms, with tiny bathroom, that got flooded at every shower, very used and smelly towels, old furniture, the bed and pillows very used, not comfortable! Very dirty place! I do not recommend the place! When we left, they practically took our phone to rate themselves 5* on Booking, from our phone. Never seen this kind of action from any staff ! So dissapointing!

A disappointing experience – I do not recommend this hotel I had an unpleasant experience at this hotel, and unfortunately, I cannot recommend it. The room we stayed in had obvious maintenance issues: the shower was constantly clogged, making it difficult to use. Additionally, the breakfast was far below expectations – very limited options, questionable food quality, and some items even seemed stale. What bothered me the most was the attitude at the reception. Instead of addressing the issues we reported, we were practically forced to leave a positive review before checking out. I find this behavior unprofessional, and unfortunately, the overall experience was disappointing. I will not return, and I do not recommend this place to other travelers.

Had an excellent two night stay here. Compact room but with large comfortable beds and a great shower. Very well located. Staff went over and above with help and advice. Would definitely stay there again. Breakfast but fine, plenty of cheap tasty Bahn mi stalls nearby as an alternative.

We stayed for six days The location was perfect .friendly hotel personels.and The hotel was clean Thank you Jack and Linn everyone at hotel was smiling everytime We hope We will come to Vietnam again and if We come again We wont look for any other hotels

This was the third hotel we experienced in Hanoi and the best in this price range. Why? Despite some reviews degrading the location down an alleyway, when you have stayed in other Hanoi hotels you realise what a benefit this is as it's so much quieter! Staff are lovely, room was top (free upgrade) and we had a really good sleep for once. Breakfast was the best of the hotels we experienced here. Location is perfect as you are on the edge of the Old Quarter, so with easier access, but still ideal for exploring the Old Quarter. We are booking this hotel again for our final night before we leave Vietnam, and when/if we return to Hanoi (hopefully) we will stay here :)