Hanoi l'Heritage Diamond Hotel & Spa

Hanoi l'Heritage Diamond Hotel & Spa Reviews

Hanoi l'Heritage Diamond Hotel & Spa

17 P. Nhà Chung, Hàng Trống, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
Hanoi l'Heritage Diamond Hotel & Spa
Hanoi l'Heritage Diamond Hotel & SpaHanoi l'Heritage Diamond Hotel & SpaHanoi l'Heritage Diamond Hotel & Spa
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Hanoi l'Heritage Diamond Hotel & Spa Guest Reviews

4.5/5
Great
61 reviews
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(61)
Positive reviews(54)
Reviews with photos/video(2)
Friendly staff(6)
Negative reviews(1)
Viet
Superior Room
Stayed in Jul 2024
Business travellers
32 reviews
5.0/5
Outstanding
Posted on Nov 2, 2024
Good hotel and clean
Anonymous User
Deluxe Triple Room
Stayed in Oct 2022
Family
20 reviews
3.2/5
Posted on Dec 3, 2022
Nearby to Old Quarter Hanoi, and walking distance to nearby must visit area of Dong Xuan Night Market and Ba Dinh Square. Staffs were friendly and helpful. The hotel room is relatively small for family room, simple and decent.
Neha1406
Deluxe Room with City View
Stayed in Nov 2022
Family
6 reviews
3.2/5
Posted on Jan 30, 2023
Very small rooms even for the deluxe family room. It was very noisy in the early hours and couldn’t sleep past 6 am due to heavy noise. Won’t stay here again for this reason alone.
Kiat
Superior Room
Stayed in Sep 2022
Family
64 reviews
4.0/5
Very Good
Posted on Nov 27, 2022
medium range hotel, Holiday purpose
Guest User
Executive Suite
Stayed in Sep 2022
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Oct 6, 2022
Excellent stay, very nice staff
Guest User
Superior Room
Stayed in Aug 2023
Business travellers
7 reviews
4.7/5
Amazing
Posted on Oct 17, 2023
The previous article has been commented. More points to add: Breakfast is a buffet on the top floor of the 10th floor. You must order a bowl of PHO-Vietnamese rice noodles, with chicken or beef. Beef noodles are not available every day, and the soup tastes really good.
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Guest User
Deluxe Room with City View
Stayed in Aug 2023
Business travellers
25 reviews
4.0/5
Very Good
Posted on Sep 16, 2023
Stayed for a week. The location is very convenient and the reception in the lobby is very warm. But why are the tissues and toiletries in the room sometimes not put away after they are used up?
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joan tian
Deluxe Triple Room
Stayed in Jul 2023
Business travellers
8 reviews
1.0/5
Posted on Aug 30, 2023
I don’t understand why this hotel has a rating of 4.5. The room in the photo is spacious. In fact, two people were accommodated in a triple room, but it was difficult to turn around. There was a musty smell and the noise was very loud. The cleaning staff randomly removed the changed sheets and quilts. Throwing it on the corridor, the road was blocked, shocking It is marked as four stars. It should be a one-star guest house. I don’t know how Ctrip controls the rating. Taobao buyers show the feeling of sellers show, definitely will not choose again
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Chenyan
Superior Room
Stayed in Apr 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on May 17, 2024
Not bad for a whole day
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T H M S
Deluxe Room with City View
Stayed in Oct 2022
Business travellers
16 reviews
5.0/5
Outstanding
Posted on Nov 29, 2022
The English at the front desk is ok, very welcoming, but there is no laundry room, and there is an additional charge
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CHIE MITSUI
Deluxe Room with City View
Stayed in Jun 2022
Solo travellers
13 reviews
4.2/5
Very Good
Posted on Aug 5, 2022
The hotel was well located, clean and very nice. However, I think it was a little more expensive than other hotels of the same level.
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Anonymous User
Deluxe Room with City View
Stayed in Jun 2022
Business travellers
3 reviews
3.7/5
Posted on Jul 10, 2022
In general, the attitude of the service staff is very good, the room is dark, there is only a very small window, you can change the hotel after staying for one night, the location of the hotel is OK
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Guest User
Deluxe Room with City View
Stayed in Jun 2022
Family
5 reviews
5.0/5
Outstanding
Posted on Jul 20, 2022
Good access to Hoan Kiem The staff is also kind... Book again for your next trip to Hanoi~^^
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Gaomingjie
Superior Room
Stayed in Apr 2022
Business travellers
2 reviews
5.0/5
Outstanding
Posted on May 2, 2022
The room is clean and the service is good. It is very close to all the attractions of Hoan Kiem Lake. It is convenient to travel. There are delicious food nearby. It is a good accommodation choice for traveling to the Hoan Kiem Lake area in Hanoi.
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Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 28, 2025
I had a wonderful stay at this hotel in Vietnam. The staff were incredibly accommodating and always willing to help, making my experience smooth and enjoyable. Their hospitality truly stood out, ensuring I felt welcomed throughout my stay. Highly recommended!