Anonymous User
October 15, 2024
Some hotel experience:
1. On the way to the hotel, it was quite deserted. When I drove to the hotel address, it was a simple house. I once suspected that I had booked the wrong place. It was not until the hotel housekeeper opened the door that I realized that it was indeed a different world. There are no convenience stores around, and meals can basically only be solved in the hotel. It is recommended to bring more food.
2. Regarding breakfast, I booked 10.7-10.9 for a total of 2 nights. Because there were fewer guests on the second day, there was a world of difference in the breakfasts of the two days. The breakfast on 10.8 was a buffet (scrambled eggs, broccoli, sausages, bread, mushrooms, stuffed dough sticks, etc.) and open-end single-point (noodles, rice noodles, etc.), while the breakfast on 10.9 had and only open-end single-point (noodles, rice noodles, etc.), and it was exactly the same as the menu the day before. The hotel explained that it was to avoid waste, but to put it bluntly, it was to save costs. I can understand, but the hotel did not inform in advance that the choice of breakfast the next day would be greatly reduced, resulting in a strong contrast between the two breakfasts. In addition, even on peak and off-peak days, the room rate I paid was exactly the same, which is not a reason to reduce the completeness of breakfast.
3. In addition, when I asked to turn on the air conditioner at 10.9 during the meal, a staff member showed reluctance (cost saving?), and then he said: Why don't you sit outside. I saw that it was indeed cooler outside and the scenery was beautiful, so I didn't care and sat outside. I was curious, it shouldn't be to save costs to this extent, right? The price of the hotel (I booked 2 nights, 3175 per night, a total of 6350) is comparable to that of a five-star hotel, is the service so bad?
4. The hotel first provided a hiking route with only a simple text description. But after walking through it, I found that it was not a hike, but a jungle adventure. The first half was a mountain road, a dirt road, and stone steps, which was barely a walkable area. There was a muddy road in the middle, and it was full of cow dung all the way. When we got lost at a demarcation point, we couldn't find the way and asked the hotel. The hotel sent us a link to the 2-step APP, which provided a more specific route (why didn't they provide it at the beginning? As a result, we were completely blind in the first half). In the second half, there was no road at all, it was all dense jungle, and we had to cut through thorns all the way. There was even a cattle fence, and we stepped over it. The hotel said that it was because of the rainy season, and the weeds grew more. Fortunately, it was daytime. If it was at night, we would definitely get lost. When we finally reached the end of the route, it took 3.5 hours, and we found that there was still 5 kilometers to the hotel. . . Can you understand the feeling of climbing all the way and then walking 5 kilometers? And before departure, the hotel told me that it was still relatively easy to walk, and it took 2 hours to walk back and forth. . . (Picture 1: Cow dung everywhere, Picture 2: Road that is not a road)
It can be seen that the hotel is not familiar with and responsible for this hiking route developed by itself, and it did not play any guiding role. I strongly do not recommend this hiking route.
There are some details that I won't list here one by one, but I think there are many inappropriate aspects in the services provided by the hotel, which are at least not commensurate with the room rate of 3k+ a night.
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