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Sofitel Hangzhou West Lake

No.333 Xihu Avenue, Hangzhou, 310002, Zhejiang, China730 m from Ding'an Road subway stationShow on map
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Hotel Reviews


Delicious breakfast, Classy environment

3,869 reviews

Most Popular Amenities

Wi-Fi in designated areas

Airport pickup service




Hotel Location

  • Ding'an Road730 m
  • Longxiangqiao1.77 km
  • Xiaoshan International Airport28.64 km
  • Hangzhou Railway Station2.09 km
  • Hangzhou East Railway Station10.19 km
  • West Lake Scenic Area2.25 km
  • City centre3.91 km

    Hotel Description

    • Opened: 2003
    • Renovated: 2014
    • Number of Rooms: 233
    The Sofitel Hangzhou Westlake Hotel (Hangzhou Suofeite Xihu Dajiudian)is located on the corner of Westlake Avenue and Nanshan Road, only a stone's throw away from the famous lake. The hotel is surrounded by restaurants, shops and bars. The hotel is designed to seamlessly incorporate a French romantic aesthetic with themes evoking picturesque West Lake to quite attractive effect. Guests will find the atmosphere in the Sofitel's 200 rooms to be elegant and especially conducive to comfort with extra-thick feather mattresses and state-of-the-art "rain showerheads" within their spacious bathrooms. For fans of top-tier local and Cantonese food, the Yongjinge Chinese Restaurant serves an excellent set menu. Particularly noteworthy is the "Monk Jumps Over the Wall" soup, a chef-recommended specialty. The all-day dining Western restaurant, Kwee-Zeen, is located on the 1st floor and offers an international buffet concept combining local culture with such French staples as wine, cheese, pastries and breads. The outdoor terrace on 6th floor is perfect for parties, barbecues and receptions beneath the stars. The Sofitel Hangzhou Westlake also features an indoor swimming pool, the Bali SPA for total pampering, a modern fitness center, a beauty salon, a exquisite LE Bar and relaxing terraces overlooking the renowned beauty of West Lake. For those mixing some business with their pleasure, this Hangzhou hotel also houses six function rooms equipped with the latest technologies complemented by a staff of professionals.

    Services & Amenities

      • Wi-Fi in designated areasFree
      Transportation Services
      • Drop-off Service (Airport)(Additional fee)
        Fees, Service Hours, and Booking Info
      • Airport pickup service(Additional fee)
        Fees, Service Hours, and Booking Info
      • Pickup Service(Bus/Train Station)(Additional fee)
        Fees, Service Hours, and Booking Info
      • Drop-off Service (Bus/Train Station)(Additional fee)
        Fees, Service Hours, and Booking Info
      Front Desk Services
      • Bellmen
      • Luggage storage
      • Front desk safe
      • Duty manager (24 hours)
      • Taxi booking
      • Concierge service
      • Attraction ticket service
      • Wake-up call
      • Credit cards accepted
      • Express check-in/checkout
      • Currency exchange
      • Front desk (24 hours)
      • Doorman
      • Tourist mapFree
      • Postal service
      • Pay once for all purchases at check out
      • Private check-in/checkout
      Food & Drink
      • Restaurant
      • Café
      • Room service
      • Bar
      • Heating
      • Elevator
      • Executive floor
      • Executive lounge
      • Lobby bar
      • Audio System & Speakers
      • Designated Smoking Area
      • Accessible rooms
      • Newspaper in lobbyFree
      • Non-smoking floor
      • CCTV in public areas
      Business Services
      • Meeting rooms
      • Business center
      • Multimedia system
      • Multi-function room
      • Wedding service
      • Dry cleaning
      Cleaning Services
      • Ironing service
      • Laundry service
      • Indoor swimming pool
      Health & Wellness
      • Gym
      • Spa
      Public Area
      • Lobby seating area
      Kid's Facilities
      • Toys for Children
      • Kids’ Toothbrush
      • Kids’ bathrobes
      • Kids’ slippers

      Need to Know

      Effective from December 31st 2019, hotels in Hangzhou will no longer pro-actively provide single-use products such as shampoo, conditioner, body lotion, toothbrush, comb, cotton buds etc. If you would like to receive these items, please contact hotel for Guest Service and make your request.
      Hotel Notes
      防疫期间,酒店现已关闭行政酒廊。感谢您的理解。[26 Jan 2020 - 31 Aug 2020]

      Hotel Policy

      Check-in and Check-out
      • Check-in from 14:00
      • Check-out before 12:00
      Children and Extra Beds

      Children are welcome at this hotel.

    • Using Existing Beds
    • For each room, 1 child can use existing beds.

      • Notes
      • Children aged under 18 years old must be accompanied by a legal guardian.

        Child and extra bed policies vary by room, each room rate is for a specific number of guests. Additional fees may be charged for accompanying children and additional guests. For details, please confirm with the hotel.

          • Breakfast TypeWestern, Chinese
          • MenuBuffet
          • FeeCNY182.00 (≈ SGD35.96) /person
          • Business Hours06:30-10:30 [Mon - Fri]06:30-11:00 [Sat - Sun]
          • Private parking is available on site (additional charge), CNY10.00 (approx. SGD1.98) per hour.


          No pets allowed.

          Paying at the Hotel

          The following payment methods are accepted by the hotel:

          Sofitel Hangzhou West Lake Frequently Asked Questions
          How much does it cost to stay at Sofitel Hangzhou West Lake?
          Prices at Sofitel Hangzhou West Lake are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
          What is the closest airport to Sofitel Hangzhou West Lake?
          The closest airport is Xiaoshan International Airport. It is 28.64 km from the hotel and approximately a 41minutes journey by taxi.
          What are the check-in and check-out times at Sofitel Hangzhou West Lake?
          The check-in time is from 14:00 and the check-out time is before 12:00.
          Does Sofitel Hangzhou West Lake provide airport transfer services?
          Yes, Sofitel Hangzhou West Lake provides airport transfer services.
          What amenities and services does Sofitel Hangzhou West Lake have?
          Sofitel Hangzhou West Lake has the following amenities and services: Wi-Fi in designated areas, Airport pickup service, Restaurant.
          Does Sofitel Hangzhou West Lake have a swimming pool?
          Yes, Sofitel Hangzhou West Lake the hotel has a pool. Pool type: Indoor swimming pool.
          Does Sofitel Hangzhou West Lake have fitness amenities?
          Yes, Sofitel Hangzhou West Lake has fitness amenities.
          Does Sofitel Hangzhou West Lake provide free Wi-Fi?
          Yes, the hotel provides free Wi-Fi.
          Does Sofitel Hangzhou West Lake have non-smoking rooms?
          Yes, Sofitel Hangzhou West Lake has non-smoking rooms. Please view the hotel listing for details.
          Does Sofitel Hangzhou West Lake provide breakfast?
          Yes, Sofitel Hangzhou West Lake provides breakfast.
          Does Sofitel Hangzhou West Lake have a restaurant?
          Yes, guests can eat at: Restaurant, Café.
          Is parking available at Sofitel Hangzhou West Lake?
          Yes, parking is available at Sofitel Hangzhou West Lake.
          Does Sofitel Hangzhou West Lake have children's amenities?
          Sofitel Hangzhou West Lake has the following children's amenities: Toys for Children, Kids’ Toothbrush, Kids’ bathrobes.
          Where is Sofitel Hangzhou West Lake?
          The hotel address is No.333 Xihu Avenue. The hotel is 3.24 km from the city centre.
          Is Sofitel Hangzhou West Lake close to transport stations?
          The closest station is Ding'an Road. It is 730 m from the hotel. View On Map
          Is Sofitel Hangzhou West Lake nearby popular attractions?
          Sofitel Hangzhou West Lake is near the following attractions: Guyong Jinmen(Approximately 139 m), Yongjinchi(Approximately 207 m), China Academy of Art(Approximately 288 m).
          Does Sofitel Hangzhou West Lake have hot springs?
          No, Sofitel Hangzhou West Lake doesn't have hot springs.
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