Holiday Inn Express Hangzhou West Lake East
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1 night
1 room, 2 adults, 0 children
All properties in Hangzhou
Holiday Inn Express Hangzhou West Lake East
No. 2 Xihu Avenue, Shangcheng District, Hangzhou, Zhejiang 310000, China
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Last booked 21 mins ago on our site






Highlights
Delicious breakfast
Free parking
Ideal location
Great views
Lots to doAmenities
Fitness Room
Public parkingFree
24-Hour Front Desk
Luggage StorageFree
Bar
Restaurant
Taxi booking service
Meeting Room
All amenities
Property Description
The Holiday Inn Express Hangzhou West Lake East provides a great place for travelers to relax after a busy day. The Holiday Inn Express Hangzhou West Lake East is an ideal choice for travelers who want to take in the sights and sounds of Hangzhou.
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9.4/10
Though it’s not the hottest area, but the room is very big and clean.
All 7,809 reviews
Surroundings
Metro: Chengzhan
(110m)
Metro: Jiangcheng Road
(810m)
Airport: Hangzhou Xiaoshan International Airport
(26.8km)
Train: Hangzhou Railway Station
(220m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Superior Queen Room
1 Queen bed
28-31m² | Floor: 12-24
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Movie
Check Availability
4
Featured Room - Lake-View (Double Bed)
1 Queen bed
32m² | Floor: 12-24
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Movie
Check Availability
3
Family Featured Room
1 Sofa bed and 1 King bed
32m² | Floor: 12-25
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Movie
Check Availability
7
Superior 2-bed Room
2 Single bed
32m² | Floor: 12-24
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Movie
Check Availability
6
Featured Room - Lake-View (2 Beds)
2 Single bed
32m² | Floor: 12-24
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Movie
Check Availability
4
Guestroom - City-View (2 Beds) (French Window)
2 Single bed
32m² | Floor: 12-24
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Movie
Check Availability
4
Guestroom - City-View (Double Bed) (French Window)
1 Queen bed
32m² | Floor: 12-24
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Movie
Check Availability
6
Superior Suite
1 Queen bed
60m² | Floor: 13
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Movie
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Outstanding
7,809 reviews
25 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 1 month.
- Cleanliness9.5
- Amenities9.2
- Location9.4
- Service9.5
Average for similar properties in Hangzhou

Review summary
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Service Quality: The staff is consistently praised for being friendly, supportive, and attentive. English-speaking receptionists are available, enhancing communication for international guests. The check-in and check-out processes are smooth and efficient.(based on 3,242 reviews)
Huohuoaichihuolongguo
December 7, 2025
前台工作人員小楊經理熱情周到的服務就給我留下了深刻印象。辦理入住手續迅速又高效,
服務:挺好的,還借用我充電器
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M508578****
December 7, 2025
樓下就是地鐵口,出行方便。在杭州站旁邊。離西湖打車十幾分鍾。房間衞生,安靜。下次來杭州還會住這裏。特別滿意。
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M420141****
December 8, 2025
地理位置極其優越,從地鐵口出來衹需要過個馬路就可以到達,去西湖可以選擇地鐵也可以選擇騎樓下的共享電單車,可以h步行過去
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M294201****
December 6, 2025
酒店W置很好,離西湖不遠,公交車、打車過去都方便。有免費的停車場,在靠近西湖的地方,十分難得。早餐不錯,維持了洲際的水準,種類多,味道也好。
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Asnafi Nader
November 17, 2025
The location is great: one minute walking distance to Hangzhou Railway Station and to Chengzhan metro station, one metro station away (Ding’an Road) from the historic pedestrian Zhongshan Road and Hefang Street, 2 metro stations away (Longxiangqiao) from the West Lake scenery and shore, several restaurants, cafes, and corner/convenience shops within 1 minutes walking… Quite room with a comfortable bed and an open view, iron, ironing board and safe in the room, a smal fruit and soda basket was delivered to the room the first evening, nice breakfast, fast check-in and check-out… I highly recommend this hotel for both business and private trips.
xaviera.c
September 21, 2025
The room is big, comfortable... Breakfast nice too.
The location is just too convenience and near beside MRT station...
Overall are acceptable...
Guest User
November 9, 2025
100% of hotel staffs were very friendly, supportive, attentive and helpful. A minus was room guests smoking in non-smoking room/floor.
ReginaLFL
November 17, 2025
這次入住體驗超棒!酒店位置便利,步行幾分鐘就到地鐵站和商圈,出行購物都方便。房間乾淨整潔,設施齊全且嶄新,床品柔軟舒適,一夜好眠。工作人員辦理入住退房高效快捷,還耐心解答疑問。早餐品類豐富、味道可口,性價比超高,下次來還選這裏!
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Services & Amenities
Most popular amenities
Fitness Room
Public parking
Free
24-Hour Front Desk
Luggage Storage
Free
Bar
Restaurant
Taxi booking service
Meeting Room
Additional charge
Multi-Function Room
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
智空间
Style: A la carte, Buffet
Cuisine: Chinese
Open for: Breakfast, Lunch, Afternoon tea, Dinner
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-21:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking. Reservation not possible
Public parking
Free
Transportation
Taxi booking service
Business services
Multi-Function Room
Audio Visual Equipment
Meeting Room
Additional charge
Postal Service
Fax/Copying Service
Additional charge
Wedding Service
Front desk services
24-Hour Front Desk
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
Tour/Ticket Service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Bar
Lobby Bar
Public areas
Gift Shop
Public Audio System
Executive Floor
Non-Smoking Floor
Water Purifier
Elevator
Central Ventilation System
Vending Machine
No Smoking in Public Areas
ATM
Health & wellness
Fitness Room
Cleaning services
Laundry Service (Off-Site)
Clothes Dryer
Clothes Steamer
Laundry Detergent
Guest Laundry
Dry Cleaning
Ironing Service
Laundry Service (On-Site)
Facilities for children
Children's Meals Available
Children's Slippers
Children's Toys
Kids' Toothbrush
Books or Audio/Video Products for Children
Accessibility
Accessible Rooms Available
Safety & security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 29.00 (approx. S$ 5.32) per person |
Children over 1.4m in height | CNY 58.00 (approx. S$ 10.63) per person |
Adult | Buffet:CNY 58.00 (approx. S$ 10.63) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel








- Cash
Property Description
- Opened: 2020
- Number of Rooms: 170
Phone:+86-571-56111666-1
The Holiday Inn Express Hangzhou West Lake East provides a great place for travelers to relax after a busy day. The Holiday Inn Express Hangzhou West Lake East is an ideal choice for travelers who want to take in the sights and sounds of Hangzhou.
The hotel is only 300m from Hangzhou Railway Station and 27km from Hangzhou Xiaoshan International Airport, giving guests a number of convenient transportation options. Just a short walk from Chengzhan Metro Station, traveling to most city destinations is a breeze. There is no shortage of things to see in the area, with the Phoenix Temple, Southern Song Imperial Street and Qing He Fang all nearby.
This hotel makes a great place to kick back and relax after a long day of sightseeing. For those driving themselves, parking is provided on site.
According to our guests, this hotel provides a very high level of service. For guests traveling with families, this hotel is consistently one of the most popular choices.
The hotel is only 300m from Hangzhou Railway Station and 27km from Hangzhou Xiaoshan International Airport, giving guests a number of convenient transportation options. Just a short walk from Chengzhan Metro Station, traveling to most city destinations is a breeze. There is no shortage of things to see in the area, with the Phoenix Temple, Southern Song Imperial Street and Qing He Fang all nearby.
This hotel makes a great place to kick back and relax after a long day of sightseeing. For those driving themselves, parking is provided on site.
According to our guests, this hotel provides a very high level of service. For guests traveling with families, this hotel is consistently one of the most popular choices.
Frequently Asked Questions
What are the check-in and check-out times at Holiday Inn Express Hangzhou West Lake East?
Check-in at Holiday Inn Express Hangzhou West Lake East is from 14:00 and check-out is until 12:00.What are the check-in and check-out times at Holiday Inn Express Hangzhou West Lake East?
Does Holiday Inn Express Hangzhou West Lake East have a pool?
No, Holiday Inn Express Hangzhou West Lake East doesn't have a pool.Does Holiday Inn Express Hangzhou West Lake East have a pool?
How much does it cost to stay at Holiday Inn Express Hangzhou West Lake East?
Prices at Holiday Inn Express Hangzhou West Lake East vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.How much does it cost to stay at Holiday Inn Express Hangzhou West Lake East?
Does Holiday Inn Express Hangzhou West Lake East provide breakfast?
Yes, Holiday Inn Express Hangzhou West Lake East provides breakfast for guests. Breakfast option includes Western, Chinese. Does Holiday Inn Express Hangzhou West Lake East provide breakfast?
What’s the cancellation policy at Holiday Inn Express Hangzhou West Lake East?
The cancellation policy at Holiday Inn Express Hangzhou West Lake East depends on your room type and booking terms.What’s the cancellation policy at Holiday Inn Express Hangzhou West Lake East?
What attractions are close to Holiday Inn Express Hangzhou West Lake East?
The closest attraction to to Holiday Inn Express Hangzhou West Lake East is Wuliuxiang History Block, located just 630m from your search (straight-line distance) from the hotel.What attractions are close to Holiday Inn Express Hangzhou West Lake East?
What is the nearest airport to Holiday Inn Express Hangzhou West Lake East?
The nearest airport is Hangzhou Xiaoshan International Airport, located about 42 mins from hotel by car (26.8km) away.What is the nearest airport to Holiday Inn Express Hangzhou West Lake East?
What is the nearest train station to Holiday Inn Express Hangzhou West Lake East?
The nearest train station is Hangzhou Railway Station, located about 3 mins from hotel on foot (220m) away.What is the nearest train station to Holiday Inn Express Hangzhou West Lake East?
Does Holiday Inn Express Hangzhou West Lake East have a restaurant on site?
Yes, Holiday Inn Express Hangzhou West Lake East has an on-site restaurant. Guests can enjoy delicious Chinese cuisine.Does Holiday Inn Express Hangzhou West Lake East have a restaurant on site?
Does Holiday Inn Express Hangzhou West Lake East offer airport transfer services?
No, the Holiday Inn Express Hangzhou West Lake East doesn't offer airport transfer services.Does Holiday Inn Express Hangzhou West Lake East offer airport transfer services?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 27.42KM |
| Nearest Train Station | Hangzhou Railway Station |
| Distance to Train Station | 0.22KM |
| Nearest Metro Station | Chengzhan |
| Distance to Metro Station | 0.11KM |
| Average Price From | SGD117 |
| Hotel Star Rating | 4 |












