Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location8.7
Amenities8.8
Service8.9
Cleanliness9.1
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All reviews(22)
Positive reviews(22)
Reviews with photos/video(6)
Relaxing hot springs(10)
Awesome stay(7)
Awesome rooms(5)
Friendly host(5)
Tasty dinner(4)
Guest User
Japanese-Style Room
Date of stay: Feb 2026
Family
26 reviews
10/10
Outstanding
Posted on Apr 8, 2026
Hakone Kogen Hotel is perfect for those looking to unwind in a peaceful natural setting. Surrounded by greenery, the atmosphere was calm and refreshing, making it a great escape from the busy city. The room was clean, spacious, and comfortable, with a nice traditional touch that added to the overall experience.
One of the highlights was the onsen. The hot spring facilities were well-maintained and very relaxing, especially after a long day of exploring Hakone. The staff were polite and welcoming, providing good service throughout the stay.
Guest User
Japanese-Style Room
Date of stay: Feb 2026
Travelling with friends
14 reviews
9.0/10
Great
Posted on Mar 26, 2026
The hot springs and food were both excellent, allowing me to fully relax and unwind.
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IVAN_MEX_AUD
Japanese-Style Room
Date of stay: Dec 2025
Family
3 reviews
10/10
Outstanding
Posted on Feb 21, 2026
I totally recommend it.
Just be aware that the onsens are naked and they separate females and males. I recommend to book for a private onsen and you can be with your partner
Guest User
Japanese-Style Room
Date of stay: Oct 2023
Travelling with friends
65 reviews
8.5/10
Very good
Posted on Dec 27, 2023
Onsen is the best
Apyray23
Japanese-Style Room
Date of stay: Feb 2026
Solo traveller
14 reviews
9.5/10
Amazing
Posted on Mar 13, 2026
Access was difficult on the way there, but the return trip more than made up for it. There's a free shuttle that takes you to Token Station, and then the bus goes directly to Odawara.
Breakfast and dinner were satisfactory. The hotel is spacious.
The rooms are very clean.
The onsen is very pleasant; it's perfect for a first-time experience!
A great place to stop after rushing around Tokyo!
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麻小雞
Japanese-Style Room
Date of stay: Oct 2025
Travelling with friends
8 reviews
9.5/10
Amazing
Posted on Nov 15, 2025
I opted for a two-meal option and would recommend this place to everyone; I think it's quite good value for money. However, there's no shower in the room, so you have to go to the public bathhouse to shower, and then you can soak in the hot spring. If you don't like soaking in the hot spring with a group, they have private bathhouses available for booking at 3500 yen per hour. I recommend them to everyone.
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Guest User
Japanese-Style Room
Date of stay: Dec 2025
Travelling with friends
5 reviews
10/10
Outstanding
Posted on Mar 4, 2026
The dinners and breakfasts at the hotel are excellent! And the onsen is open-air. The staff is very helpful and speaks English.
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Anonymous User
Japanese-Style Room
Date of stay: Feb 2025
Family
22 reviews
8.0/10
Very good
Posted on Mar 24, 2025
A very local hot spring hotel. Although the facilities are old, it is cost-effective.
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Guest User
Japanese-Style Room
Date of stay: Nov 2024
Travelling with friends
22 reviews
9.0/10
Great
Posted on Dec 15, 2024
The hotel service is first-class, the room is large enough, clean and hygienic. It is close to the bus station and Taoyuandai Station. The dinner is also very rich. I enjoy soaking in the hot spring. The only drawback is that there is no shower room in the room. I have to go to the large bath every time.
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Guest User
Japanese-Style Room
Date of stay: Feb 2025
Family
2 reviews
6.5/10
Posted on Mar 29, 2025
The food was great and the open-air bath was the best. I will visit again. It was near the lake so the atmosphere was good and it was a quiet place so I could rest quietly.
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Guest User
Japanese-Style Room
Date of stay: Dec 2023
Family
168 reviews
10/10
Outstanding
Posted on Mar 25, 2024
The hotel service is pretty good. Be sure to book a package that includes dinner. This will be very convenient.
The room was okay, quite clean and hygienic, the hot spring was pretty good, and the dinner was overall quite sumptuous.
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Guest User
Japanese-Style Room
Date of stay: Nov 2023
Family
3 reviews
7.5/10
Posted on Dec 30, 2023
The remodeled room was cleaner than I expected. The main bath was old, but the water was warm and nice.
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3X9C
Japanese-Style Room
Date of stay: Apr 2023
Travelling with friends
66 reviews
9.0/10
Great
Posted on Jun 1, 2023
The hotel is a little far from Togendai Station, and it takes 10 minutes to get there. The attitude of the staff is also very good, and they can speak English. The dinner and breakfast are also very exquisite, and there are all the facilities. This trip is very cost-effective👍
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syouyuu
Japanese-Style Room
Date of stay: Jul 2023
Booked for others
43 reviews
10/10
Outstanding
Posted on Aug 31, 2023
The hotel environment is very good, the breakfast is very rich