Al Palazzo del Marchese di Camugliano Residenza d'Epoca Reviews

Facilities: Perfect Hygiene: Clean Service: Enthusiastic

I stayed in a suite for two days, and everything was perfect during my time in Florence❤️ I think the accommodation had a big impact❤️ From breakfast to the room condition, I had such a wonderful rest🩵

I booked many hotels during my entire trip to Italy. This is the one I am most satisfied with. I stayed in Florence for 3 nights in total. I stayed at the Diplomat Hotel, which is just two steps from the train station, for the first two nights. On the last day, I left my large luggage at the previous hotel, and then moved here with light luggage. The location is very convenient. There is a supermarket just outside. It is only 10 minutes away from the central area. The best arrangement would actually be to stay for two nights. You can enjoy this hotel better. The room is large and the facilities are OK. Because it is an old house, I think it is acceptable. Except that there are not many available sockets

Don't stay in this hotel. The hotel itself is very old, has a musty smell, and is very noisy in the city. The most outrageous thing is that the hotel breakfast is not good. It is charged and you can only order one serving, and there is no meat.

This hotel is somewhat like a high-end guesthouse; many people online recommend it. The building itself is quite charming, a traditional old house. The female staff members were also very warm and friendly. However, one of the staff members, an Italian man in his thirties, was extremely rude. I don't know if this is his usual attitude or if he was subtly discriminating against Asians. I clearly told the female staff member in the morning that I would be moved to a more expensive room in the afternoon, but when I returned to the hotel in the afternoon, he insisted that this wasn't the case and shifted all the blame onto the guests. His attitude was truly disgusting and repulsive. I didn't want to compensate for the price difference, but Ctrip customer service eventually refunded the difference to me. So please, those mindless online influencers, don't push hotel restaurants so hard. Many hotels that refund too much treat Chinese guests poorly.

The room had a terrible odor; it even made my clothes smell bad. I called the staff, but they insisted there was no smell at all—it was ridiculous. Everything else was fine, though.

The hotel is a historical building. The public areas are decorated with a sense of time. The rooms are very high and the space is large. The staff are friendly and the check-in and check-out procedures are very fast. Facilities: good Health: good Environment: good Service: good

This is my second time to this hotel. The last time I came to Florence was last year and I stayed in a suite. This time I was more frugal and stayed in a twin room with my daughter. The hotel has free afternoon tea and the breakfast is great! There are many Chinese-style furnishings in the interior and they are placed in a purely European-style building. It is extremely harmonious! There is a great steakhouse nearby, the train station is only a few hundred meters away, and the Uffizi Gallery is also very close!

The location is quite remote, tucked away in an alley, making it unsafe to go out at night. The hotel feels very old; it's full of mirrors, but they're covered in black stains, and the shower room isn't clean either. Fortunately, the rooms are large and stylishly decorated, so it might be a good option for those who aren't too concerned about cleanliness.

The murals on the wall are very unique. The room is large and the facilities are good. Breakfast is free and the housekeeper is very good.

A special night that exceeded expectations. It was very unique. The room was very spacious and the hygiene was very good. Although breakfast doesn't have much choice, the service is great. Not far from the train station and close to attractions. The stone road from the train station to the hotel is not convenient for dragging suitcases, and the road is very narrow.

It’s particularly nice. My favorite hotel during this trip to Italy, there will be butlers to help introduce people and people to help pick up boxes. Breakfast can be made fresh, and snacks and juices are usually provided. The sound insulation of the old house is not very good, but it is not a big problem. The body lotion provided is also an Italian brand. The overall experience is very good.

The room is very good. You can rest assured about the hygiene. The breakfast is delicious. However, the food is served too slowly. The hotel is in a very good location.

The room is relatively large among Paris hotels, and it is more than enough to open two 30-inch suitcases. After checking in, we will be led to introduce this hotel. The in-room facilities, including how to use the switches, will be explained to us very professionally.