Rongju Dali Yinboquan Hotel

Rongju Dali Yinboquan Hotel Reviews

Rongju Dali Yinboquan Hotel

No.12 Baishi Road, No.214 National Road, Dali, ChinaView Hotel Details
Rongju Dali Yinboquan Hotel
Rongju Dali Yinboquan HotelRongju Dali Yinboquan HotelRongju Dali Yinboquan Hotel
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Rongju Dali Yinboquan Hotel Guest Reviews

4.7/5
Outstanding
1088 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All Reviews(1088)
Positive reviews(1066)
Reviews with photos/video(394)
Classy environment(280)
Offers pick-up/drop-offs(179)
Quiet & comfortable(147)
Delicious breakfast(122)
Friendly front desk staff(101)
Garden view(51)
Nice bathtub(20)
Negative reviews(22)
Anonymous User
Suite (Double bed)
Stayed in Aug 2023
Couples
13 review
3.5/5
Posted on Aug 14, 2023
Well, how do I start? The hotel's location is good and outside, it looks good. There is a free shuttle to the old city (In comparison, Didi costs about 14 yuan) and the staff is nice. BUT, regarding the room, it's horrible, just see the pictures. Especially the rug, which hasn't been cleaned in years (It looks worse than in the picture). Then the swimming pool wasn't in operation. When we asked to clean the room, the staff didn't know how to use a hoover and then cleaned with a broom. Of course, then everything is dirty. We asked for a Vacuum Cleaner and only then the cleaning staff knew there was one. There are other broken things like the windows etc. The staff was nice, but I have to review the room - it is a hotel after all - and I conclude: If you have a room with a carpet, avoid! The hotel should renovate the rooms!
6/13
Response from Property: Dear Guest: Hello, thank you for staying and taking the time to share your experience with us. I am very sorry that this stay did not meet your expectations. In response to the questions you raised, the hotel will strengthen staff service training to prevent this kind of situation from happening again. We always pursue to create a perfect check-in experience for our guests, and sincerely invite you to come again. At the same time, we will strengthen the management of hotel hygiene and strive to bring you better services.
Mind Katechoo
Discount Double Room
Stayed in Jun 2023
Friends
12 review
4.7/5
Amazing
Posted on Jun 13, 2023
Love this stay so much!! The place is so beautiful and comfortable. The room is big and clean. The bed is very comfortable. Service is great. The staff are very friendly. There is a free shuttle to the ancient city as well. Very convenient!!
Response from Property: Dear valued guest,Thank you for choosing to stay with us and for your kind words of appreciation. We are delighted to have contributed to a wonderful travel experience for you. Your feedback provides great encouragement for our team and motivates us to continue our commitment in providing a comfortable and homely atmosphere for all our guests. We look forward to your next visit and hope you have a pleasant day.
chanuphigh
Discount Double Room
Stayed in Oct 2023
Solo travellers
5 review
4.7/5
Amazing
Posted on Oct 19, 2023
Super friendly staff that made me comfortable not being able to speak the language. Room was plush and comfy. Breakfast was good though not quite to my western palate. Had great sleeps and easy transport.
Response from Property: Dear guest, thank you for your recognition of us. Every bit of our guest's needs is the direction we sincerely strive for. We will definitely work harder to create a five-star standard, and look forward to the next trip. We can create more perfect services for you.
A singular traveler
Standard Double Room
Stayed in Feb 2023
Solo travellers
12 review
4.2/5
Very Good
Posted on Feb 14, 2023
The location of this hotel is excellent. It's between the ancient town of Dali, the Three Pagodas and Cangshan, all within walking distance (25 minutes). The room is very cozy, and in addition to the shower, it has a bathtub in a separate area of the bedroom. They provide good pu'er tea and a tea set. The breakfast was good. It had a variety of cooked vegetable dishes and fresh vegetables, so good for vegetarians. A few issues I had: the hot water in the shower fished pretty fast, and the sitting area in the room was a bit unclean.
Response from Property: Thank you for your pertinent comments, also thank you for giving us so many deficiencies, we will improve as soon as possible. Looking forward to your return to our hotel again
Guest User
Discount Double Room
Stayed in Feb 2022
Business travellers
13 review
5.0/5
Outstanding
Posted on Feb 28, 2022
Amazing service from front desk from check in to the time of check out. Very comfortable and spacious. Nice and cool activities during the CNY. Conveniently located in a quiet spot next to the Ancient city area. Thank you again.
William Joseph
Discount Double Room
Stayed in Feb 2022
Friends
17 review
5.0/5
Outstanding
Posted on Feb 2, 2022
Wonderful hotel. Great location and got a free upgrade to a suite! Breakfast was okay (Chinese style) but a very cozy hotel and atmosphere. Would definitely recommend to friends and family
Response from Property: Dear Guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects, everything we do is only for Every guest brings a different holiday experience. We are really touched to see your satisfaction and affirmation. I We will continue to work hard to always be ready for you to come back anytime.
TheTravelShow
Standard Room (2 beds)
Stayed in Jan 2022
Solo travellers
17 review
4.2/5
Very Good
Posted on Feb 3, 2022
Hotel is close to the old town of Dali, literally a ten minute walk down the hill. Also close to the hospital for a COVID-19 test if needed. Check-in was simple, although they don't speak English....the hotel made contact with me on wechat before we arrived and were very helpful. Hotel arranged a driver for our second day and driver was very good. Didn't try breakfast at hotel as it was basic and instead got food delivery...no problem. Hotel were kind enough to let us do our laundry for free and gave us clothes racks to dry our clothes, which was good. Rooms were comfortable, although bed is on the floor...I guess this is a local thing? Heating was good also...this was needed at night as it got cold. Unfortunately no tea or coffee in the rooms, although water was provided. My only complaint would be that water was never hot or even warm from the shower in both rooms everyday. Tried morning and evening and no luck. Nothing worse than a cold shower on a cold morning! The hotel should fix this problem as this shouldn't happen!
Response from Property: Dear Guest: Hello! Thank you very much for sharing your stay experience with us and giving us valuable advice on our work comments and suggestions! We have made improvements in time, and this time we failed to leave you with a perfect memory. We look forward to the next time. Make up for it (give it a chance!) We are working hard and look forward to your witness! wish all the best!
Guest User
Discount Double Room
Stayed in Feb 2022
Solo travellers
3 review
5.0/5
Outstanding
Posted on Feb 14, 2022
Comfortable, spacious and clean. Very kind and helpful front desk staff.
Response from Property: Hello, dear guest, thank you for your recognition of us, every trace of the customer's needs is the way we sincerely work for it Towards. We must work harder to create a five-star level, and look forward to the next trip, we can create a more perfect for you Beautiful service.
Benoit Julien
Standard Room (2 beds)
Stayed in Feb 2022
Friends
74 review
4.0/5
Very Good
Posted on Feb 5, 2022
The hotel is nice and close to the old city Rooms are comfortable, the only issue is that the breakfast starts at 8:30 only
Response from Property: Dear guests: Hello! Thank you very much for sharing your stay experience with us and providing us with your valuable comments and suggestions! We have made improvements in time, but this time we failed to leave you with perfect memories, and we look forward to making up for them all next time (give us a chance!) We are working hard and look forward to your witness! wish all the best!
Zeberka12
Standard Double Room
Stayed in Jul 2021
Friends
16 review
4.5/5
Great
Posted on Aug 1, 2021
The location was great. The hotel provides free transportation to the Ancient Town. Cleanliness was on a good level although it would have been better if the carpet was washed ;p The internet connection didn’t work all the time and was a bit moody while raining. It was a little loud at night time. Rooms aren’t soundproof and each step in the hallway was heard. The staff was helpful and friendly.
MW31
Mountain-view Queen Room
Stayed in Jul 2021
Family
11 review
4.7/5
Amazing
Posted on Jul 12, 2021
Overall we really liked our stay here. The service is excellent with many staff around to help. Free shuttle to a couple gates of the old city. The breakfast buffet was ample, with a decent variety of Chinese options. We stayed in the Mountain View rooms which are in the same building as the check in/registration desk and breakfast buffet. The view of the mountain from the room is very nice! We even saw a beautiful rainbow one morning. The rooms are very spacious and the bed was comfortable though we felt the comforter on the bed was a bit too thick for summer. It’s nice having the toilet area separate from the shower. Good hot water. The walls were thick enough that you couldn’t hear the neighbors. Two main negatives: the carpets in the room were just gross—very old with many stains. Definitely recommend the hotel redo the carpet. Second, the pool was not clean. We liked that they had a pool (and the kids really enjoyed paddling around in the clear boat) but it really was dirty with a layer of stuff visible on the bottom and many things floating in the water (including a couple frogs). We would stay here again as the views of the mountain were great and the size of the room was really large!
Response from Property: Thank you for choosing Rongju among the thousands of hotels in Dali. We are very glad to have you happy and satisfied with our attentive service. It's our honor to serve you. Thank you for sharing your beautiful and poetic stay experience in Rongju with us. It's our honor to have you as a VIP, Rongju hotel is located in Baishi road Racecourse of national highway 214 in Dali ancient city. It is designed in Suzhou garden style. The rooms are of different room types, with one window and one scene. You can enjoy the water in the courtyard with a view of Cangshan Mountain. Rongju is a quiet and private place. Our mattress is a functional mattress, providing you with the most comfortable and beautiful baby like sleep for your whole day's travel, Shiseido provides you with bath products. The hotel car provides free shuttle service from 8:30 a.m. to 22:00 a.m. in the ancient city. From the moment you enter Rongju, you are our family. We hope to take care of your family with our own care. We always attach importance to word-of-mouth publicity and pay more attention to the personal experience of every VIP. We will continue to maintain our enthusiasm, The housekeeper is waiting for you 24 hours. Thank you again for your trust, support and recommendation to Rongju, and look forward to meeting with you again! I wish you a happy journey!
Jtori12
Discount Double Room
Stayed in Jul 2021
Solo travellers
15 review
4.5/5
Great
Posted on Jul 7, 2021
This hotel was definitely a great surprise. It is not located directly in ancient Dali town, but it is a 15 minute walk away. Being removed from the ancient city allowed for some quiet. The service was great! They offered pick up from the railway station and almost had a car on call to take me anywhere that I wanted to go. The room was spacious, especially for the price. I couldn’t believe it! If you don’t mind the little walk, I would definitely recommend this hotel.
Response from Property: Thank you for choosing Rongju among the thousands of hotels in Dali. We are delighted to be happy and satisfied with our dedicated service. It is our honor to serve you. Thank you for sharing with us. Rongju’s beautiful and poetic check-in experience, we are honored to have VIPs like you. Rongju Hotel is located at Baishi Road Racecourse, 214 National Road, Dali Ancient City. Rongju Hotel is designed in Suzhou garden style, and the rooms are designed in ink and wash style. One window and one view of different room types, you can watch the Cangshan Mountain or enjoy the flowing water in the courtyard, and live in a quiet and private place. Our mattress is a functional mattress to provide you with the most comfortable and beautiful baby sleep during a whole day of travel. The toiletries you provide are from Shiseido. The hotel car provides free pick-up and drop-off service to the ancient city from 8:30 to 22:00 in the morning. From the moment you step into the residence, you are our family, and we hope to give you family with our care We always pay attention to word-of-mouth publicity, and pay more attention to the personal experience of every VIP guest. We will continue to maintain our enthusiasm and strive to provide every distinguished guest with a home away from home. The butler is waiting for you 24 hours a day , Thank you again for your trust, support and recommendation to Rongju, and look forward to meeting you again in Dali! I wish you a happy journey and life!
Fara
Standard Double Room
Stayed in Jul 2021
Friends
10 review
4.2/5
Very Good
Posted on Jul 15, 2021
This is a lovely hotel for a stay in Dali, the rooms are nice and spacious, and the bathtubs are amazing! The downfall would be the carpets, every room was the same, very stained and dirty-looking. They need to be changed. The staff were friendly and helpful, and there’s a shuttle 5 mins to the Ancient town. Breakfast is okay, nothing to brag about. All-in-all a pleasant experience.
Response from Property: Thank you for choosing Rongju among the thousands of hotels in Dali. We are delighted to be happy and satisfied with our dedicated service. It is our honor to serve you. Thank you for sharing with us. Rongju’s beautiful and poetic check-in experience, we are honored to have VIPs like you. Rongju Hotel is located at Baishi Road Racecourse, 214 National Road, Dali Ancient City. Rongju Hotel is designed in Suzhou garden style, and the rooms are designed in ink and wash style. One window and one view of different room types, you can watch the Cangshan Mountain or enjoy the flowing water in the courtyard, and live in a quiet and private place. Our mattress is a functional mattress to provide you with the most comfortable and beautiful baby sleep during a whole day of travel. The toiletries you provide are from Shiseido. The hotel car provides free pick-up and drop-off service to the ancient city from 8:30 to 22:00 in the morning. From the moment you step into the residence, you are our family, and we hope to give you family with our care We always pay attention to word-of-mouth publicity, and pay more attention to the personal experience of every VIP guest. We will continue to maintain our enthusiasm and strive to provide every distinguished guest with a home away from home. The butler is waiting for you 24 hours a day , Thank you again for your trust, support and recommendation to Rongju, and look forward to meeting you again in Dali! I wish you a happy journey and life!
Tony NKG
Mountain-view Queen Room
Stayed in Jun 2021
Booked for others
47 review
5.0/5
Outstanding
Posted on Aug 2, 2021
Incredible hotel with amazing location! The whole property is just gorgeous! Huge rooms with lovely sunken bathtubs. Would 100% stay here again when we return to Dali! =)
Guest User
Courtyard Queen Room
Stayed in Oct 2021
Couples
13 review
5.0/5
Outstanding
Posted on Nov 15, 2021
the location was ok. the place and the room was beautiful with a great view to the park very relaxing