Xiaoyu Hotel (Changsha Railway Station Subway Station) Reviews
Xiaoyu Hotel (Changsha Railway Station Subway Station)
Guochu Computers City, No.193 Chezhan Middle Road, Furong District, Changsha, Hunan, 410001, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Xiaoyu Hotel (Changsha Railway Station Subway Station) Guest Reviews
4.7/5
Outstanding
983 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(983)
Positive reviews(962)
Reviews with photos/video(554)
Easy to get around(191)
Convenient location(158)
Close to train station(90)
Friendly front desk staff(69)
Well decorated(35)
Well designed(29)
Good air conditioning(14)
Amazing natural light(8)
Negative reviews(20)
Val bek
Featured Couples'Room
Stayed in Nov 2024
Family
3 reviews
2.0/5
Posted on Nov 17, 2024
Bad wifi..can’t load anything …. Customer service infront not friendly and extra mineral water also need to changers…
Response from Property: We are very sorry to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! We sincerely look forward to seeing you again!
Wai
Elegant Charm Double Bed Room (Comfort Space + Extra Bright)
Stayed in Jul 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Aug 16, 2024
Hotel is centrally located in Changsha. Easy to get to from the airport. Take Maglev/monorail to the metro station. Metro station get on Line 2 and Take Exit 2 of Changsha Railway Station. It is the approximately 3 mins walk from the exit.
The hotel staff are very friendly and welcoming and would recommend people to stay and especially if you have children. We stayed with three children, 8,9 and 12. It is very child friendly, has two resident cats.
There are many shops and restaurants around the hotel and if you would like coffee there are two coffee shops directly opposite outside. Lots of eateries within the hotel vicinity.
They were very kind to upgrade all three rooms. All rooms are very spacious and clean and very large. Very well decorated. Our room even had a swing! The front of the hotel is very subtle but very clean as you walk into reception. Has a homely intimate feel.
Complimentary water, sweets and tea in the room. There are also complimentary shampoo and shower gel including toothbrush and toothpaste.
Towels come hygienically wrapped.
Complimentary wifi in bedroom and if you wanted to sit in the lounge- they will happily connect you to the hotel wifi.
I would stay here again without hesitation.
Response from Property: 感謝您的入住並給予曉宇五星好評!我們一直致力為每位客人打造一個温馨乾淨之家,您住的舒適舒心是我們最高追求,真誠期待您再次光臨,祝親開開心心,健健康康,平平安安~
Tomas Saralegui
Elegant Charm Double Bed Room (Comfort Space + Extra Bright)
Stayed in Aug 2024
Travel with friends
10 reviews
5.0/5
Outstanding
Posted on Aug 20, 2024
Fantastic hotel. It’s literally few meters from the entrance to the train station. The rooms are large, clean, and very well decorated. Very happy with the choice :)
Response from Property: 每一滴汗水都揮灑在彼此的談笑與合作間,如果好評只是些許措辭,那麼您的滿意才是我們真正的欣慰,期待您的再次光臨哦~
Guest User
Selected Double Bed Room (Special Flash Sale)
Stayed in Jul 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on Jul 2, 2024
mould in first room spoke to staff, upgraded us no problems - has 2 cute cats as well :3
the room was large and open, with a good air conditioning unit.
large bed - comfortable and clean.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
LexWind
Selected Double Bed Room (Special Flash Sale)
Stayed in Dec 2023
Solo travellers
7 reviews
5.0/5
Outstanding
Posted on Dec 18, 2023
The staff are pretty welcoming and the room was clean as a whistle.It’s just about 200 meters from the Railway station to it’s easy to commute.
Response from Property: As long as I have you, I will be by your side." It doesn’t need to be grandiose or earth-shattering. I just want to give you warmth and care when you need it. It’s because of you that we have our home.
旅行者 traveller
Selected Double Bed Room (Special Flash Sale)
Stayed in Dec 2023
Couples
24 reviews
5.0/5
Outstanding
Posted on Dec 13, 2023
Lovely hotel, excellent location next to the station, very helpful staff. Very clean, and even the reception area had a nice fragrance.
Notable mention: bed was very comfortable!
We had an early morning train the next day, so this hotel was perfect for us.
Response from Property: 一生有你,我都陪在你身邊”,不用多麼浮誇,也不需要驚天動地,衹想在你需要的時候給你一份温暖與呵護。也因為有你們,才有我們的家
Anonymous User
Selected Double Bed Room (Special Flash Sale)
Stayed in Jan 2024
Couples
2 reviews
4.5/5
Great
Posted on Jan 15, 2024
Strategic location
Response from Property: 茫茫人海,能相遇即是緣分!很開心也很榮幸能為親服務。您能入住的舒服、滿意,便是曉宇最開心的事!希望您帶着美美的心情,踏上新的旅程!曉宇願您旅程愉快!
Jonathan
Selected Double Bed Room (Special Flash Sale)
Stayed in Dec 2023
Solo travellers
3 reviews
5.0/5
Outstanding
Posted on Dec 29, 2023
The location is perfect. Just a few minutes walk from the train station. Please note that the hotel is not near Wuyi square, that's misleading. it's right opposite the Train station, and very easy to find. It's surrounded by lots of shops and restaurants
The room is spacious, comfy and the bed is massive!
The bathroom is very big and modern.
Check in and out was prompt and very friendly. My only complaint is that the TV remote control is flakey, but that's negligible. I will surely book the hotel again when in Changsha
Response from Property: 親,一眨眼又是一條5分好評,有句話説得好,聞名不如見面!聽説永遠都只是聽説而已,只有親身體會才能感受到曉宇的真誠!望您常來哦!真誠的朋友,是人生路上的知音,是心與心的共鳴,歲月中的點點滴滴,更是閃光的記憶,無論是遠在天涯海角,還是近在咫尺,願我們的祝福永遠在您身邊,快樂是一種心情,幸福是一種感受,朋友是一生修來的福分,願您開心快樂每一天~
Tan
Selected Double Bed Room (Special Flash Sale)
Stayed in Jun 2023
Solo travellers
1 reviews
4.7/5
Amazing
Posted on Jun 9, 2023
Location is very convenient and walking distance to the Changsha train station. I got a free upgrade room with a bigger size. The room is nice just the sound isolation is not that good but still okay for me. Receptionists are helpful and cheerful, willing to help anything if you have any questions. Just one suggestion is the street outside the hotel is a bit dim and look not safe for tourist, and hope there will be more lighting outside the hotel.
6/10
Response from Property: Wow, we were so happy to see your comments that we burst into tears. Your affirmation is the motivation for us to continue to work hard. We hope that now and in the future, we can always satisfy you and make you feel warm. Unfortunately, good times are always so short. I look forward to meeting you better next time. We hope we can give you a different surprise every time!
Guest User
Elegant Charm Twin Room (Superb Value)
Stayed in Dec 2023
Travel with friends
6 reviews
2.7/5
Posted on Jan 12, 2024
Receptionist attitude wasnt thoughtful and manner wasnt much good to customers as it should
Response from Property: Dear guest, thank you for visiting Xiaoyu Hotel. We apologize for not giving you a perfect stay experience. We will rectify the issues you raised immediately. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk We are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!
Guest User
Elegant Charm Twin Room (Superb Value)
Stayed in May 2024
Travel with friends
3 reviews
4.5/5
Great
Posted on May 17, 2024
Convenient for a stopover near the railway station.
Response from Property: One part of sincerity, two parts of greetings, three parts of hope, four parts of concern, five parts of friendship, six parts of longing, seven parts of warmth, eight parts of intention, and nine parts of care, make up a total blessing. Thank you very much for your choice, which allowed you and me to have a beautiful encounter. We got to know each other on the way, and we hope to meet again and see you in a good time! Changsha Xiaoyu Hotel wishes you a good mood every day~
Guest User
Elegant Charm Double Bed Room (Comfort Space + Extra Bright)
Stayed in Dec 2023
Couples
17 reviews
5.0/5
Outstanding
Posted on Dec 15, 2023
Hotel is near train station it good location , staff very friendly
Response from Property: Thank you for your stay and your five-star review of Xiaoyu! We have always been committed to creating a warm and clean home for each guest. Your comfort and comfort are our highest pursuit. We sincerely look forward to your visit again. I wish you happiness, health and peace~
Guest User
Elegant Charm Double Bed Room (Comfort Space + Extra Bright)
Stayed in Dec 2023
Couples
4 reviews
4.0/5
Very Good
Posted on Dec 19, 2023
Location is good, but the heater is quite poor.
Response from Property: 尊敬的賓客您好:金盃銀盃不如您的口碑,真心感謝您的用心留言,您對酒店的感受及服務評價是如此完美,感謝您把您的入住感受分享給五湖四海的好友,期待與您的再次相遇~祝您一切安好!
Batsaikhan Dashtseren
Elegant Charm Twin Room (Superb Value)
Stayed in Oct 2023
Travel with friends
29 reviews
4.0/5
Very Good
Posted on Oct 17, 2023
Good location near Changsha train station
Response from Property: 感謝親的讚美,每個城市都有讓人惦念的理由,每個季節都有難捨的風景,每個酒店都有難捨的回憶,希望曉宇酒店就是您回憶裏最難忘的那獨一份!歡迎常回來看看哦!
Anonymous User
Selected Double Bed Room (Special Flash Sale)
Stayed in Apr 2023
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Apr 6, 2023
good good
Response from Property: Dear guests: Please accept the most sincere greetings from our hotel! Thank you for choosing Xiaoyu Hotel as your stay in Changsha and leaving your valuable review. We are very happy that you had a pleasant stay at our hotel. Your every bit will definitely be the infinite motivation to encourage the hotel to continuously improve quality and service. Looking forward to seeing you next time, I wish you a happy journey and successful work!