Lotus Desaru Beach Resort & Spa

Lotus Desaru Beach Resort & Spa Reviews

Lotus Desaru Beach Resort & Spa

Lot 1854, Jalan, Desaru, Johor, 81930, MalaysiaView Hotel Details
Lotus Desaru Beach Resort & Spa
Lotus Desaru Beach Resort & SpaLotus Desaru Beach Resort & SpaLotus Desaru Beach Resort & Spa
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Lotus Desaru Beach Resort & Spa Guest Reviews

4.4/5
Very Good
903 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.3
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All reviews(903)
Positive reviews(881)
Reviews with photos/video(387)
Close to amusement park(113)
Perfect for kids(73)
Delicious breakfast(67)
Great swimming pool(34)
Loved the beach(28)
Offers pick-up/drop-offs(14)
Delicious seafood(10)
Has facilities for children(8)
Negative reviews(22)
Anonymous User
One Bedroom Duplex Suite (SPLASH Water Park View)
Stayed in Jun 2024
Couples
1 review
3.7/5
Posted on Jun 30, 2024
All ok. Service ok. Room clean. Just need to repair the bathroom bidet. Thank you Sorry, I dont have the pic
Response from Property: Dear Mr/MrsThank you for choosing Lotus Desaru Beach Resort & Spa, as your ideal holiday destination.We sincerely appreciate your quality comments and feedback. Your comments and feedback are immensely valuable to us and we have forwarded your comments to the relevant department heads, for their potential areas of improvement and continuously deliver quality services, plus ensure all our guests’ have a Memorable Experience staying with us. We look forward to welcome you and your family again to Lotus Desaru Beach Resort, an ideal resort for a holiday gateway.Have an Inspiring Day,Thank you & be well,TEAM,Lotus Desaru Beach Resort & Spa
Anonymous User
One Bedroom Duplex Suite (SPLASH Water Park View)
Stayed in Jun 2024
Family
5 review
4.0/5
Very Good
Posted on Jun 3, 2024
The water of the water park is dirty. All the facilities are old but well maintained. Overall is fair.
Response from Property: Dear Mr/ MrsThank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa
Madam Leya
Stayed in Jun 2024
Family
48 review
4.0/5
Very Good
Posted on Jun 4, 2024
I like this hotel so much..very good environment with good pool and theme park..so many things you can play in the theme park suck as water slide and coconut splash..room is good and big for us..this is my fifth time i came here..sure to come again..😍
Response from Property: Dear Mr/ Mrs Leya,Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa
Guest User
Penthouse Apartment
Stayed in Jun 2024
Family
4 review
4.5/5
Great
Posted on Jun 3, 2024
The stay was pleasant. Checked in at 1 plus. Just that it’s a busy hotel, a lot of people probably because of school holiday.
Response from Property: Dear Mr/ MrsThank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa
ArshadEkin
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Was staying at top floor giving us spectacular view. The room is spacious & clean, more like a homestay rather than hotel. We stayed 2 nights, there was games organised by hotel. It was so fun! There are 4 restaurants , 2 with alcohol served, and 2 without. The price at the Teratai restaurant is quite good with reasonable price. We ordered grab food, the rider send directly to our room instead certain hotel which we need to pickup at lobby. Downside is the distance to water park (im staying at block Q) is quite far, and due to tooo many people, the pool water is not so clean 😅 But dont worry as we still can play at the beach behind lobby or another 2 big pools 🤩 Will be staying here again? Definitely!
6/7
Response from Property: Dear Mr/ Mrs Ekin Arshad,Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa
lavi
One Bedroom Suite
Stayed in May 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 1, 2024
We came here for a family trip for 3D2N..we enjoyed the stay very well. Only mishap was my daughter got food poisoning after consuming Fish n chip at teratai followed by Redvelvet muffin. She didn't eat anything else in between. After a few hours, she started vomiting and vomiting non-stop, which was very stressful for us as she never slept the whole night. The next day went to breakfast and after eating just one slice of bread she threw up again. We went and informed the cafe who sold the muffin to check the expiry dates. Staff suggested me to look for the in-house medic. Then we waited for the medic Mr.Praba who came and said they cannot treat in-house but can take to the nearest clinic at the town area. He managed to get a car to bring us to the APM clinic and consulted the doctor. (I thought it's covered by the resort) but it's OK for us to pay for the checkup. Last day was very tiring as my daughter didn't sleep well. Other than this incident we had a good time around. All staffs were friendly and helpful. Suggestions: 1) Please have a standby doctor or a standby clinic facility to help ur guests with urgent needs. 2)Need to have beach umbrella for the guests to relax by the shore. Or atleast should rent it out. 3) Should have some buggy calling facilities in each block entrance to avoid longer waiting time.
Yaya Nur Aini
Two Bedrooms Suite
Stayed in Jun 2024
Family
5 review
4.0/5
Very Good
Posted on Jul 2, 2024
Good but far from mall.enjoy breakfast and happy holiday for family trip
6/10
Response from Property: Dear Mr/ Mrs Yaya,Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa
M.Farida
Stayed in May 2024
Family
3 review
4.2/5
Very Good
Posted on May 20, 2024
Back here after 5 years, the hotel still well maintained. Very much suitable for family holidays. We really enjoyed our stay here. Thank you Lotus Desaru, till we meet again.
Response from Property: Dear Mr/ Mrs,Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa
Faisza
One Bedroom Suite
Stayed in May 2024
Family
1 review
4.5/5
Great
Posted on May 30, 2024
overall it a great place to stay with your family!! will surely repeat to stay there !!
Response from Property: Dear Mr/ Mrs Faisza,Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa
peekeje
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 13, 2024
Very nice stay and visit. Kids enjoy the water park.. and the fun play area. Location iams very good.
Response from Property: Dear Mr/ Mrs Peekeje,Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa
Bill Yin
One Bedroom Suite
Stayed in Apr 2024
Couples
10 review
5.0/5
Outstanding
Posted on Apr 27, 2024
2nd time staying in this resort, sound proof for the room is good and the room is quiet. If the resort could have some complimentary offer or discount vouchers for repeated customers, will further enhance the loyalty.
Response from Property: Dear Mr/ Mrs Bill,Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa
ALLEN owl
One Bedroom Suite
Stayed in Apr 2024
Family
6 review
2.2/5
Posted on Apr 21, 2024
Nice environment ... The morning buffet staff had a bad attitude , while we were having breakfast, they turned off all the fans in an attempt to get us out.Fortunately, after I talked to one of the service staff, they finally gave us a fan.(Just a fan 😡)The room smells a bit musty...It will be better after turning on the air conditioner...
Response from Property: Dear Mr/Mrs AllenThank you for choosing Lotus Desaru Beach Resort & Spa, as your ideal holiday destination.We sincerely appreciate your quality comments and feedback. Your comments and feedback are immensely valuable to us and we have forwarded your comments to the relevant department heads, for their potential areas of improvement and continuously deliver quality services, plus ensure all our guests’ have a Memorable Experience staying with us. We look forward to welcome you and your family again to Lotus Desaru Beach Resort, an ideal resort for a holiday gateway.Have an Inspiring Day,Thank you & be well,TEAM,Lotus Desaru Beach Resort & Spa
Anonymous User
One Bedroom Suite
Stayed in May 2024
Family
55 review
5.0/5
Outstanding
Posted on Jun 1, 2024
More to kids hotel. Hotel dont have seaview unit. Have splash water.
Response from Property: Dear Mr/ Mrs,Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa
AYDANFAIQ
One Bedroom Suite
Stayed in Jun 2024
Family
6 review
4.0/5
Very Good
Posted on Jun 5, 2024
WONDERFUL STAY ! Just need to wait to check in at 4 which is awful.
Response from Property: Dear Mr/Mrs AydanfaiqThank you for choosing Lotus Desaru Beach Resort & Spa, as your ideal holiday destination.We sincerely appreciate your quality comments and feedback. Your comments and feedback are immensely valuable to us and we have forwarded your comments to the relevant department heads, for their potential areas of improvement and continuously deliver quality services, plus ensure all our guests’ have a Memorable Experience staying with us. We look forward to welcome you and your family again to Lotus Desaru Beach Resort, an ideal resort for a holiday gateway.Have an Inspiring Day,Thank you & be well,TEAM,Lotus Desaru Beach Resort & Spa
Guest User
One Bedroom Suite
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Apr 12, 2024
1)Staff all are very friendly! 2)The breakfast can be improve,roti canai very delicious. 3)Room got bathtub ! 4)Add in bed service very smooth and fast
Response from Property: Dear Mr/ MrsThank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa