Citrus Hotel Cardiff by Compass Hospitality Reviews

Great location and extremely friendly staff! The room was clean and spacious. It’s close to all the major shops, restaurants, and bars. 10-15 minutes walk from the Cardiff Castle. It is close to the Cardiff University area and about twenty minutes walk to Mermaid Quay. Would stay again.

It’s not hot in the afternoon so that u can’t stay there until the sunset.

Blood stains in bed they moved me to different room but rooms are not good

Clean, spacious, cheap, close to city and transport. However, shower was poor, room was cold and not able to adjust heater. TV remote did not work (wanted to watch Netflix of an evening and couldn't) The poor do outweigh the good, but for a cheap stay with close transport links it's ok. Don't expect great things

Only issue was I couldn't see out the windows

Great location. Very basic but location mattered

Good location, comfy bed nice bedding Good breakfast. Friendly staff Dated rooms very tired. Stained carpet. Very old bathroom. Windows do not open and NO air Con in room which made sleeping really bad. Was a fan to blow hot air around and free water Fine if you get a good rate but mine was extremely expensive over £300 for 1 night (as Cardiff was very busy) photos online make rooms look better than they are (or mine at least) I will not stay again

Great location, especially for motor point arena. The room was basic, but clean and a comfortable bed. All the staff were very friendly. Would stay again. Would have given 5 for facilities but the lifts were not working, so had to walk Up stairs to the 9th floor, walked off our breakfast. They were soon repaired and they apologised for the inconvenience.

Fabulous

Very friendly staff and prime location.

Amazing overall

Poor WiFi

The hotel is in a very good location, right next to Cardiff Railway Station and the downtown commercial street. It is also very close to the castle, only a ten-minute walk away. The family room is quite large and the bathroom is not small. However, after staying for two days, no one cleaned up, the trash can was not emptied, and the service was average.

The room had no windows that could be opened and was very stuffy. There is only one fan. And the windows are all covered with privacy films. Can't see outside at all. It was supposed to be very beautiful outside. The stay was very depressing.