The hotel is quite close to the bus stop, about a 4-minute walk, but there are no convenience stores nearby. If you stay here, you'll need to book the hotel's breakfast or buy breakfast in advance. The facilities are a bit old, and it seems there are no disposable slippers, only geta (wooden clogs). However, the scenery is absolutely beautiful, with a direct view of Mount Fuji, so you can watch the sunrise right from your room in the morning. Overall, I'm quite satisfied.
The hotel is located on top of a hill overlooking Mount Fuji and Lake Yamanaka. The views from the rooms and onsite onsens all have a view of Mount Fuji. It's honestly unbeatable.
・I think it would be better if they were a little more welcoming and didn't get hung up on appearances.
・The hot water kettle has a Japanese setting, so a foreign tourist who was having trouble using it spoke to me in English and explained how to use it.
・The parking lot should be made a little easier to understand and use.
・I'm glad that my family liked the Japanese-style room, and my child said, ”I want to go to the shrine room again.”
I was incredibly lucky to see a very clear Mount Fuji. Pictures 2 and 3 were both taken from the room's balcony.
As other guests have mentioned, the hotel breakfast is very, very, very mediocre. Not only is the selection limited, but there wasn't a single tasty dish. The coffee was absolutely awful; I haven't had coffee this bad in a long time.
Furthermore, on the first night, I was woken up by the fire alarm around 1 AM. I threw on a jacket over my pajamas and rushed out. On the way down the stairs, I saw many other guests running downstairs with their suitcases. When we got downstairs, the hotel staff said there was no fire, and it was a false alarm. This significantly impacted my experience, and the hotel didn't offer any explanation the next day either.
The hotel offers a shuttle service, with pick-ups in the afternoon and drop-offs until around 10 PM. They also provide transportation to Oishi Park; just contact the front desk in advance. This time, I booked a Japanese family room, which was quite spacious with a separate wet and dry area. The beds were already made when I entered. From the room, I could see Mount Fuji in the distance – it was absolutely beautiful to wake up and do my makeup at the table while admiring the view. Both breakfast and dinner were set menus, which was nice. The hotel service was excellent, and there was a Chinese-speaking staff member at the front desk, so language was not an issue at all.
Excellent value for money! You can see Mount Fuji directly from the room just by opening the curtains. The restaurant is a bit mediocre; it tends to get chaotic because they cater to many tour groups. The nearest Japanese restaurant closes early, so you'll have to go near Kawaguchiko Station for dinner.
The hotel is clean and has a free hot spring onsen. The hotel is quite far from the station, but it’s worth it because Mount Fuji is right behind it—huge and absolutely beautiful 😭. It’s also close to a large Daiso. Very satisfying / I’m very satisfied.♥️♥️♥️
I had an absolutely wonderful experience at this hotel! From the moment I arrived, the friendly and attentive staff made me feel right at home. The modern, thoughtful design of the property creates such a relaxing atmosphere throughout.
The Highlights:
• The Onsen Experience: Having both a private in-room onsen and access to the beautifully maintained private onsen facilities was a true luxury. It made the stay incredibly rejuvenating.
• Dining: The breakfast spread was delicious and offered a great variety to start the day. As a bonus, there is a fantastic Indian restaurant right across the street that serves amazing food—definitely worth a visit!
• Service: The housekeeping was meticulous, ensuring the room was spotless every single day.
Everything about this stay was top-tier. If you are looking for a place with great aesthetics, wonderful service, and a relaxing onsen experience, I highly recommend booking here. I can't wait to back!
The room was spacious, and we had a fantastic view of Mount Fuji right from our window. You could even see Mount Fuji from the breakfast area! Free parking is available for guests, but remember to let the front desk know.
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MMac_RingoExcellent value for money! You can see Mount Fuji directly from the room just by opening the curtains. The restaurant is a bit mediocre; it tends to get chaotic because they cater to many tour groups. The nearest Japanese restaurant closes early, so you'll have to go near Kawaguchiko Station for dinner.
GGochuThe hotel is located on top of a hill overlooking Mount Fuji and Lake Yamanaka. The views from the rooms and onsite onsens all have a view of Mount Fuji. It's honestly unbeatable.
GGuest UserThis hotel offers the absolute best value for money given its location with Mount Fuji views. The facilities and service are also excellent. Highly recommend!
GGuest UserThe hotel's location is excellent, just a short walk to Lake Kawaguchiko. We chose a room with windows, and the hotel gave us a corner room, so the front window offered a perfect view of Lake Kawaguchiko, and the side window overlooked Mount Fuji. The hotel also has free hot spring baths, which was a nice bonus. We also booked breakfast and dinner, and they were quite good!
GGuest UserI had an absolutely wonderful experience at this hotel! From the moment I arrived, the friendly and attentive staff made me feel right at home. The modern, thoughtful design of the property creates such a relaxing atmosphere throughout.
The Highlights:
• The Onsen Experience: Having both a private in-room onsen and access to the beautifully maintained private onsen facilities was a true luxury. It made the stay incredibly rejuvenating.
• Dining: The breakfast spread was delicious and offered a great variety to start the day. As a bonus, there is a fantastic Indian restaurant right across the street that serves amazing food—definitely worth a visit!
• Service: The housekeeping was meticulous, ensuring the room was spotless every single day.
Everything about this stay was top-tier. If you are looking for a place with great aesthetics, wonderful service, and a relaxing onsen experience, I highly recommend booking here. I can't wait to back!
SS. MeFirst time stay . Thought it come with the private outdoor bath but realize the official website and 3rd party booking us different ,so slightly get disappointed.
Overall stay is good with shuttle bus to pick up during arrival and checkout but do take note upon requesting it booking only. The lobby will have snacks and welcome drink which allow u free to take.
Room is spacious and clean. The dinner was great who prefer simple and varieties japanese food. The location so far is good is about 15-20min walking distance to kawaguchiko station
MmgchshcyThis is a fantastic Japanese onsen hotel! The views of Mount Fuji and Lake Kawaguchiko are stunning, and the staff are incredibly friendly. The shuttle service is very convenient, and I slept so well after a relaxing soak in the hot spring at night. 😊
AAnonymous UserExtremely satisfied with this hotel, it exceeded my expectations!
**Facilities:** I saw some guests mention the hotel being old, but actually, the facilities are excellent. Besides the distinctive tatami rooms and rooms facing Mount Fuji, there's also the hotel's special hot spring. The outdoor bath has such a great vibe, and it's real hot spring water – my skin felt so smooth afterwards.
**Environment:** There are absolutely no issues with the hotel's environment, cleanliness, or rooms; it meets a four-star-plus standard. You can see a full view of Mount Fuji within a 3-minute walk from the hotel, with both sunrise and sunset clearly visible.
**Dining:** The hotel's breakfast isn't particularly varied; I wouldn't recommend paying extra for it. Dinner, however, is highly recommended. It offers a good variety of Japanese specialties, and many people think it's much better than eating out. Some reviews recommend the Wheat restaurant in the hotel courtyard or the restaurant across the street, but the cost-effectiveness might not live up to expectations, and the actual standard could be quite different.
**Service:** I didn't give five stars for service. The hotel's front desk offers Chinese service, and the Chinese staff are especially friendly and helpful, answering all our questions with no communication barriers. However, I was very dissatisfied with the restaurant staff, who I believe were Indian. Breakfast ends at 9:30 AM, and we thought we just needed to have our food by 9:30 AM and wouldn't get more. Instead, the server rudely told us to ”Go Out!” in an impolite manner while we were still eating our paid breakfast. These four stars are solely for the excellent front desk service.
**Additional Notes:** If you have high standards for a hotel, want a hot spring experience, and wish to be close to Mount Fuji, this is an excellent choice. The hotel is a 10-minute walk from Fuji-Q Highland and a few minutes from Kawaguchiko Bus Terminal, which is very convenient for returning to Tokyo or other places. The front desk service is fantastic; a big thank you to the Chinese lady at the front desk.
LLingLing*The hotel offers a shuttle service, with pick-ups in the afternoon and drop-offs until around 10 PM. They also provide transportation to Oishi Park; just contact the front desk in advance. This time, I booked a Japanese family room, which was quite spacious with a separate wet and dry area. The beds were already made when I entered. From the room, I could see Mount Fuji in the distance – it was absolutely beautiful to wake up and do my makeup at the table while admiring the view. Both breakfast and dinner were set menus, which was nice. The hotel service was excellent, and there was a Chinese-speaking staff member at the front desk, so language was not an issue at all.
AAnonymous UserThe room was spacious, and we had a fantastic view of Mount Fuji right from our window. You could even see Mount Fuji from the breakfast area! Free parking is available for guests, but remember to let the front desk know.
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