A lovely ryokan located about 8 minutes drive from Kawaguchiko station. The ryokan provide shuttle bus during check in, to call upon arrival (I called via trip.com internet call) and wait at platform number 10 for pick up. They also provide free shuttle bus service to oishi park (schedule would be informed during checkingin), and free pick up from Kawaguchiko station everyday during our stay.
The staff were helpful and friendly English and mandarin speaking staff are available. The service was great, as this was my first time staying in a Japanese ryokan, so I wasn't sure if every ryokan provide the same service that there is a staff led us to our room and explained the amenities to us during checking in.
The breakfast and dinner was superb! We were so amazed by the breakfast and dinner everyday.
The room is equipped with fridge, ice water in jug, complimentary drinks and cookies, private shower, towels, hair dryer and outdoor slipper. You can wear yukata that was provided to move around the hotel.
The room window and restaurant is facing directly at lake Kawaguchiko, unfortunately it was cloudy during my stay and we couldn't catch any fujisan view.
There are indoor and outdoor onsen, with the outdoor onsen offering a Mount Fuji view. Changing room has locker but make sure u bring your room towel to the onsen. And like the other onsen in Japan, facial cleanser, hair shampoo, conditioner and body wash are available. The changing room is also equipped with facial cleanser, moisturiser, body lotion, hairdryer, and comb.
