I would like to thank Piyanshan Hot Spring Hotel for a fairy tale that lasted me 5 days. Everything was so good, beautiful, tasty, healthy! There was beauty everywhere, the whole atmosphere was magical! The people who work in this amazing place are just as wonderful! A vacation that will be remembered for a lifetime. I found a place that I want to return to and that remains in my heart. Thanks to the fact that my room had its own access to fresh air, I was able to see the beauty of the night sky, beautiful sunsets and sunrises. Thank you for the gift you gave me. I will return to you with people close to me, because yours is incredible! Prosperity to you! See you soon! ❤️
Hotels in Dongchang District,Tonghua4.3% of visitors choose this area
3320072****2025.07.26
Due to a change in our itinerary, we booked a hotel on short notice. Upon check-in, we found it far exceeded our expectations. The room was clean and tidy, the service staff was very professional, and a heartwarming incident occurred. After checking out, I was over 100 kilometers away from the hotel when I realized I had left my wallet in the room. After contacting the hotel, the staff immediately helped me find my wallet. Because cash can't be delivered by express, the waiter put the money in my card and transferred it to me via WeChat. They were very patient throughout the process, and the problem was quickly resolved. It's inevitable that there will be omissions when you're away from home, but it's very touching to meet such people! A big thumbs up to the hotel staff 👍🏻
I had a very pleasant stay at this impressive hotel in Chang Bai Shan. The property is huge and well designed, comprising three towers, yet it remains well organised and easy to navigate.
The location is extremely convenient, especially for visiting the West Entrance of Tian Chi. A big plus is the hotel’s shuttle bus service, which provides pick-up and drop-off to the main attractions, making sightseeing very hassle-free, especially in colder weather. Arrangements have to be made at front desk in advance.
The food was another highlight. The Korean cuisine at the food hall was absolutely delicious and well prepared. After a day of exploring, the hot springs were fantastic—clean, relaxing, and a perfect way to unwind.
What truly stood out was the hotel staff. They were consistently friendly, attentive, and went the extra mile to make guests feel at home and well assisted throughout the stay. Breakfast was equally impressive, offering a wide variety of choices to suit different tastes.
Overall, this hotel offers excellent facilities, great food, convenient transport, and outstanding service. I would highly recommend it to anyone visiting Chang Bai Shan, especially those planning to explore Tian Chi. One thing to note is that during winter, the aircon only blows warm air. You have to open window to allow for cold air in.
This hotel boasts a prime location, making it the top choice for skiing at Beidahu! While you can't ski in and out directly, there's a convenient connecting corridor to the ski lodge, which is very handy.
The hotel rooms are also quite new, with a cozy atmosphere and a high-quality decor. The mini-bar is complimentary, and the facilities are impeccable.
Although the room rates can be over a thousand or even several thousand, it's actually quite a good value when you consider what's included. The hotel provides ski equipment and helmets, which would cost several hundred to rent otherwise. So, when you factor that in, the pure accommodation cost offers excellent value for money!
Finally, and arguably the best part of the experience, is the hotel staff. They are very enthusiastic, respond to requests promptly, and thoughtfully introduce various activities. They're always quick to respond to any issues – truly commendable!
In summary, this hotel is perfect for those who seek a bit of quality without spending an excessive amount. It's also ideal for beginner skiers. Staying at this hotel and skiing at Beidahu provides a truly top-tier starting point, full of great experiences. You'll definitely want to come back for more!
The hotel's butler service was excellent, almost 24/7, and any issues were promptly resolved. The hot springs♨️ were also very comfortable, especially in the morning when it's exclusively open to guests – fewer people, more peaceful, and great for photos. My skin felt so smooth after soaking! Plus, there's a direct shuttle bus to Changbai Mountain, which means no waiting in lines, which was really great. I'll definitely stay here again next time I visit Changbai Mountain.
Hotel near Changbai Mountain Wanda Resort,Fusong75.1% of visitors choose this area
GGuest User2025.12.31
Our trip to Changbai Mountain this time was fantastic, and I have to give a huge shout-out to the excellent service! Right from the start, Manager Benjamin had everything perfectly organized, from details like ski equipment deposits, operating hours, and hot spring reservations, to even sending videos of the routes to the ski resort. We didn't have to worry about a thing. What was most thoughtful was how customer service would proactively remind us of every schedule point, such as breakfast times, shuttle departures, and when the ski resort closed. They were more punctual than my own alarm clock! The hotel rooms were also clean and tidy.
Room facilities: Everything was well-appointed, and watching the snowflakes fall from the balcony was incredibly picturesque.
Value for money: This Hilton hotel was the most worthwhile booking of my Changbaishan trip. The package included hot spring and skiing tickets, both of which were very practical and made the entire trip incredibly fulfilling.
Breakfast: There was a good variety of options, more than enough for us women with smaller appetites.
Bed: Very comfortable, just the right firmness.
Restaurant: On the first day, we had Korean BBQ at the hotel. The dishes were exquisite; it didn't look like much, but two of us ate until we were stuffed.
Location and transport: The location is excellent, very close to the entrance of the North Slope scenic area.
Service: What deserves the most praise is the hotel's truly outstanding service. They meticulously arranged transportation for us to every attraction, which was incredibly thoughtful. Every staff member was enthusiastic, helpful, and answered all our questions, making us feel like old friends. They went out of their way to accommodate our requests for a room upgrade and late check-out. Next time I come to Changbaishan, I must stay at the DoubleTree by Hilton again.
The moment you step into this hotel, you feel instantly transported away from the city's hustle and bustle. Located within Beihu National Wetland Park, it's a true vacation oasis.
The architectural aesthetics of the hotel are stunning. It doesn't strive for overt luxury but instead embodies a sense of understated, tranquil Eastern charm throughout. It blends the delicate grace of Jiangnan water towns with the elegant style of classical Ming and Qing architecture. Even in winter, the snow-covered northern landscape outside the windows creates a beautiful contrast with the warm, Zen-like atmosphere inside.
I was particularly impressed by the hotel's expression of culture and art, such as the origami art installation in the lobby, inspired by the Siberian tiger – it's creatively beautiful.
The hotel service maintains Banyan Tree's consistently high quality, but with an added layer of sincerity and warmth unique to Northeast China.
The hotel is quite large, offering 24-hour shuttle service. The best part is that in the frozen winter, you can experience a variety of ice and snow activities.
To put it simply: great decor, spacious rooms, attentive and warm service, plenty of ice and snow activities nearby that kids absolutely love. The breakfast selection is also extensive and very good.
Hotel near Changbai Mountain Wanda Resort,Fusong75.1% of visitors choose this area
VVincent WKC2025.12.19
Beyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights
Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them.
From Late-Night Arrival to Instant Support
Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear.
The Heart of Hospitality: Personal Intervention
What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions:
1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding.
2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected.
3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation.
4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip.
A Testament to Exceptional Service
Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience.
The Verdict
The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care.
Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify.
Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday.
Hotel near Yanji Railway Station,Yanji1.7% of visitors choose this area
GGuest User2025.10.07
I booked a Stone Age-themed room, which my kids absolutely loved and had a blast playing in. The complimentary hot spring tickets were a fantastic value. From the moment I got off the bus and walked through the gate, I felt the service was exceptional. The doorman, the front desk, and even staff I didn't recognize were all incredibly welcoming and helpful. The infinity pool inside the hot springs was stunning, the food was reasonably priced, and the bath attendants were incredibly helpful, offering helpful guidance on every floor. Ms. Lin Haixia was especially helpful. She was my lucky star. I was just worried about getting a return ticket, and she just chatted with me and got a notification on her phone that she had been put on the waiting list. So lucky!
603 reviews
8.9/10
Price from
INR 6,089
per night
Check Availability
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Latest Reviews for Jilin Hotels
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9.1/10
Good
VVincent WKCBeyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights
Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them.
From Late-Night Arrival to Instant Support
Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear.
The Heart of Hospitality: Personal Intervention
What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions:
1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding.
2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected.
3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation.
4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip.
A Testament to Exceptional Service
Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience.
The Verdict
The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care.
Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify.
Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday.
MM59473****The service was excellent. They offered pick-up from the high-speed rail station and VIP access to scenic areas, making it incredibly convenient and hassle-free during the National Day Golden Week holiday. Highly recommended! It saved us a lot of time and was perfect for families with children. The Northeastern Chinese cuisine at the guesthouse was also delicious, and our whole family was very satisfied. The view from the guesthouse's observation deck was also fantastic, offering panoramic views of Changbai Mountain.
GGuest UserI had a very pleasant stay at this impressive hotel in Chang Bai Shan. The property is huge and well designed, comprising three towers, yet it remains well organised and easy to navigate.
The location is extremely convenient, especially for visiting the West Entrance of Tian Chi. A big plus is the hotel’s shuttle bus service, which provides pick-up and drop-off to the main attractions, making sightseeing very hassle-free, especially in colder weather. Arrangements have to be made at front desk in advance.
The food was another highlight. The Korean cuisine at the food hall was absolutely delicious and well prepared. After a day of exploring, the hot springs were fantastic—clean, relaxing, and a perfect way to unwind.
What truly stood out was the hotel staff. They were consistently friendly, attentive, and went the extra mile to make guests feel at home and well assisted throughout the stay. Breakfast was equally impressive, offering a wide variety of choices to suit different tastes.
Overall, this hotel offers excellent facilities, great food, convenient transport, and outstanding service. I would highly recommend it to anyone visiting Chang Bai Shan, especially those planning to explore Tian Chi. One thing to note is that during winter, the aircon only blows warm air. You have to open window to allow for cold air in.
XXiaozideromanticTraveling to Changbai Mountain with my kids, I chose the Songguo Resort Club Hotel, and the experience was absolutely amazing! The hotel is entirely family-friendly themed, and we stayed in the Forest Adventure room. It had bunk beds and a large bed, four beds in total, which was more than enough for our family of four. The room was equipped with anti-collision corners and safety railings everywhere, and even the toothbrushes were child-sized – the attention to detail was incredibly thoughtful.
Hotel near Changbai Mountain Luneng Resort, Fusong
Price per night fromINR 11,760
9.0/10
Good
MM449380****The hotel is clean and hygienic, and the staff are warm and patient. You can enjoy the hot springs; although there aren't many pools, soaking in them is very comfortable. The transportation is also convenient, with the Meiren Song Scenic Area right across the street, and it's not far from the Rime Rafting. It's a 10-minute taxi ride to the Edelweiss Camp, which has a small reindeer park. The entrance fee is cheap and includes a portion of food to feed the elk and sika deer. There's a snowman at the hotel entrance, and I don't know who built it, but it's wearing a scarf and a hat – very pretty! Overall, it offers good value for money.
__WeChat236895****The hotel's butler service was excellent, almost 24/7, and any issues were promptly resolved. The hot springs♨️ were also very comfortable, especially in the morning when it's exclusively open to guests – fewer people, more peaceful, and great for photos. My skin felt so smooth after soaking! Plus, there's a direct shuttle bus to Changbai Mountain, which means no waiting in lines, which was really great. I'll definitely stay here again next time I visit Changbai Mountain.
OOlivier22✨ I wholeheartedly recommend this hotel. The room was spacious and comfortable, making our stay very pleasant.
🌟 The customer service truly stood out, especially for travelers like us without a local Chinese number. We were assigned a dedicated Private Guest Representative (PIC), Mr. Kwan, who made everything effortless. He was wonderful with children, spoke good English, and ensured that all our needs were met. Whenever we wanted to join an activity, we simply informed him, and he promptly sent us the QR codes. Communication through WeChat was smooth, and his replies were always quick—even on his day off. That level of dedication is top service!
🎿 Ski passes are flexible and can be used on non-consecutive days. For example, you can start from your arrival or departure day, or take a rest day in between. Each pass includes one night-time use, which can also be applied the following day.
💡 A few small improvements could make the stay even better:
• Adding towels and a floor towel in the first shower room of the Twin Suite would make it easier to use.
• Providing a few basic kitchen utensils, bowls, plates, and cutlery would allow guests to prepare simple meals.
• Rooms can feel a little too warm, though this is easily adjusted since each room has its own temperature controls.
Hotel near Changbai Mountain Luneng Resort, Fusong
Price per night fromINR 16,297
9.2/10
Very Good
LLiangcha_666888## Ambiance
The environment was excellent, and the room was quite spacious.
## Facilities
Facilities were generally good, but a notable oversight for a hot spring hotel was the absence of a drying rack for swimsuits. After a dip and washing your swimwear, there was nowhere convenient to hang it to dry.
## Cleanliness
Very good.
## Service
A significant point of frustration arose with the hot spring policy. My booking confirmation did not explicitly state that hot spring access is limited to one entry per person per day. When I inquired, the hot spring area manager informed me this was the hotel's default rule. I found this completely unreasonable, and it severely detracted from my overall experience. Had such a crucial restriction been clearly communicated upfront during booking, guests would not have been caught off guard. I strongly recommend the hotel clearly outlines its hot spring usage guidelines.
XXiaohuihuibuhuifeiThis hotel boasts a prime location, making it the top choice for skiing at Beidahu! While you can't ski in and out directly, there's a convenient connecting corridor to the ski lodge, which is very handy.
The hotel rooms are also quite new, with a cozy atmosphere and a high-quality decor. The mini-bar is complimentary, and the facilities are impeccable.
Although the room rates can be over a thousand or even several thousand, it's actually quite a good value when you consider what's included. The hotel provides ski equipment and helmets, which would cost several hundred to rent otherwise. So, when you factor that in, the pure accommodation cost offers excellent value for money!
Finally, and arguably the best part of the experience, is the hotel staff. They are very enthusiastic, respond to requests promptly, and thoughtfully introduce various activities. They're always quick to respond to any issues – truly commendable!
In summary, this hotel is perfect for those who seek a bit of quality without spending an excessive amount. It's also ideal for beginner skiers. Staying at this hotel and skiing at Beidahu provides a truly top-tier starting point, full of great experiences. You'll definitely want to come back for more!
MM227506****Really satisfied with this hotel, the service was excellent, truly a hidden gem! The location is absolutely fantastic; the subway station is right outside, making it super convenient to get to tourist attractions and shopping areas. Plus, a snack street is just a few minutes' walk away. The room was much more spacious than I expected, with great natural light and a nice view from the window. For this area, the price offers incredible value for money, easily rivaling those big-name chain hotels. The housekeeping staff cleaned meticulously every day and even proactively helped replenish our drinking water. After a three-day stay, my experience was perfect, and I've already recommended it to my colleagues!
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