Featured facilities: Spa, Chess/Cards Room, Restaurant
Very Good
3582 reviews
9.3/10
1 night
From US$148
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9,1/10
Good
AAnonymous UserHad a fantastic trip to Changbai Mountain during the May Day holiday! So lucky that Tianchi Lake was open. The hotel was incredibly comfortable – the room was spacious, bright, clean, and the bedding was super comfy. The service was warm and attentive, and the breakfast was delicious and plentiful. The outdoor hot spring is definitely worth experiencing, and the facilities are great. It was an amazing trip!
SSUN_LisaThe environment is fantastic, very clean, and well-equipped. The hot spring experience was also incredibly relaxing. Breakfast offered a great variety, but what truly stood out was the service. Right after check-in, a butler was assigned to us, ready to answer any questions and provide helpful reminders. There was even a dedicated shuttle service for the hot springs. Any issues we encountered were promptly resolved by the staff – their service-mindedness was truly impressive! The hotel's exclusive access to Changbai Mountain was very convenient. Overall, it was an excellent stay, and I'll definitely be back!
GGuest UserStayed with my family during Chinese New Year. We booked a club suite and a club king room. The rooms were a bit dated but generally well-maintained. The club rooms come with executive lounge access. The light meals are served in the lobby on the first floor, and while the selection wasn't huge, it was convenient. We had a butler who added us on WeChat, recommended some local attractions and activities, and helped arrange transportation, showing good service. If you're bringing kids for skiing in winter, definitely book a coach in advance via the mini-program.
MM9955****Traveling during the off-peak season, the hotel was excellent, and the front desk was incredibly responsible, taking care of everything. The hotel even has its own shuttle service with drivers who pick you up and drop you off wherever you need to go, and they even help you bargain! Much appreciated. Soaking in the hot springs while it snowed, then hitting the slopes at 8:30 AM – it was a fantastic experience.
NnurelyaImpression: The hotel is so cute and really kids oriented. Its newly built and opened, hence not all taxi driver knew about the location. In Trip.com - English, the name is Sunggari Club Hotel. But if you want to ask taxi driver or bus, you should mention Sungouli instead and search in Amap using chinese name given in Trip.com.
Location: West slope of Changbaishan. If the weather permitted, you can see the peak of Changbaishan from far away but very nice view. It was more happening at night around Swissotel area and more shops and restaurant around that area.
Hotspring located in Clubmed building not far ifrom Swissotel and Burger King. The shuttle bus will only drop and pickup at Swissotel and not Clubmed, so you have to walk back to Swissotel once you finished with the hotspring.
Pros:
1. Kids friendly - decorations, play area, room. All so cute and pretty.
2. The room package inclusive of the entrance vouchers and activities - skiing, deer place, hot spring, special event, breakfast. So it is really worth the money.
3. All the staffs are so friendly and helpful - even tried their best to communicate with us in English.
4. There is laundry room with washing machine and dryer and the detergents to wash and dry your clothes.
Cons:
1. The hotel supposed to be kids friendly, but smoking is allowed inside the hotel. We've requested non-smoking room and we've got it. but the problem is, it is not non-smoking floor. Shockingly, there is smoking area in the hallway of the rooms besides the elevator in every level. So the smell will travel to the entire hallway and into the room. Since it was winter and heavy snow, we can't really open the window to let the smell get off. It was so suffocating. Really frustrated in regards of this as I strongly suggest for the hotel to consider implement a strict rules not allowed smoking in the premise and have a dedicated smoking area far from the room and eating place to promote safe place for the kids.
2. Even the hotel considered new, the toilet bowl still old-school, not automated as most of the new airbnb/homestay that we went. So for Malaysian, no bidet is the big concern 😅.
Hotel near Changbai Mountain Luneng Resort, Fusong
Price per night fromUS$86
9,1/10
Good
下下雨了布布The hotel service was absolutely wonderful! When we checked in, the front desk saw we were cold and immediately offered us warm bottled water. Our room was beautiful, clean, and very comfortable. When we went to the hot springs, the staff member managing the area was so enthusiastic. She constantly reminded us to be safe and even specially guided us to try the outdoor hot springs, which was a 100% amazing experience. Despite the cold weather, we truly felt the warmth and hospitality from the hot springs staff. She even helped us take a group photo – fantastic! 👍 Breakfast was also excellent, with delicious food and even frozen sliced pears. Next time I come to Changbai Mountain, this hotel will definitely be my first choice.
SSunflower917Here’This resort hotel was the most satisfying stay of our entire 8-day China trip across Harbin, Changbaishan, Xuexiang, and Yabuli. We stayed in a family residence unit, which allowed all of us to live together comfortably under one household.
The resort is extremely clean and well-maintained. Our unit even included a mahjong table and a private hot spring, which made the stay very enjoyable. Although the price is not cheap, it is definitely worth the money.
The butler service was excellent — the staff were attentive and always did their best to accommodate our requests.
Highly recommended. I’m confident you will have a pleasant and memorable stay here.
GGuest UserThis was my first time vacationing in Changbai Mountain, and I'm so glad I chose the right hotel. The help from several of the butlers made our trip to Changbai Mountain much more convenient and enjoyable. I highly recommend this hotel to anyone planning a trip to Changbai Mountain. The butlers provided thoughtful and attentive service, ensuring my smooth visit to Changbai Mountain, saving me time and effort. The itinerary for the Erdaobaihe small town, arranged by the travel butler, was also very interesting. With pick-up and drop-off services for every part of the trip, neither the elderly nor the children felt too tired, allowing us to fully immerse ourselves in the fun of the journey. The hotel's hot spring was also fantastic! 👍🏻 The service was excellent and greatly helped alleviate travel fatigue. The little fish in the fish therapy pool were also great companions for de-stressing during the trip. Both breakfast and dinner were quite delicious, with a wide selection for breakfast. I genuinely recommend staying here to create even more wonderful memories for your Changbai Mountain trip! A big thank you to every butler and hotel staff member for taking care of my family and me during our four-day, three-night stay!
GGuest UserExcellent location, right in the center of town. The room was incredibly spacious and clean, with a great layout, exactly as pictured. Fantastic value for money!
The hotel offers a wide range of activities, and the kids' playground is large and very clean. In the evenings, there were cultural performances like iron flower fireworks and the Phoenix Flying to the Sky show in the small plaza. Our kids had two wonderfully fun and fulfilling days.
Hotel near Changbai Mountain Luneng Resort, Fusong
Price per night fromUS$102
9,1/10
Good
AAnonymous UserFacilities: Very complete, has everything you need. The decor is also very artistic, fitting well with the Changbai Mountain scenic area.
Hygiene: Found a strand of hair in the fried rice at breakfast. For a four-star hotel, that's really unacceptable 😂, just like a fly-ridden diner.
Environment: Quite good and beautiful.
Service: The staff at the lobby and bathhouse are all very enthusiastic, answering all questions and always happy to help. A short-haired staff member even enthusiastically told us how to best explore the area, as we hadn't planned anything, and was very patient. However, there's a manager or someone at the front desk who always seems very impatient when answering questions – I've truly never seen such an attitude 😂, and it wasn't even a difficult question. Also, the driver: if shuttle service is provided, why can't it be perfect? He also seemed impatient and didn't help with luggage when we got out. He even honked furiously just because we didn't know how to close the trunk 😂. This hotel should be one of the better ones in the area, so it would be a shame to lose out because of these small issues. Overall, the service from the other hotel staff was quite good.