Hot Springs Hotels in Jilin, China

This time we visited the north slope of Changbai Mountain. Staying in Erdaobaihe is convenient for shopping (it's too cold outdoors) but not ideal for mountain access. So, we opted for the DoubleTree (a bit pricey for the value). It's located less than 2km from the north slope entrance. The VIP pass provided upon check-in means we're not restricted by the park's entry times. There's a shuttle from the hotel to the park gate, you just need to register at the concierge desk after checking in – very convenient. Reviews usually start with the positives before the negatives. **Praises:** 1. The lady who checked me in (forgot to check her name tag) had an excellent and appropriately enthusiastic service level. She explained everything clearly. 2. The hotel breakfast was great, with a good selection of both Chinese and Western options. There were plenty of choices, two coffee machines, and even ice available. 3. I stayed on the top floor, and my balcony faced east, offering beautiful sunrise views. 4. The hotel environment is fantastic, nestled in the woods. The scenery after a winter snowfall is stunning, giving it a jungle cabin vibe. **Areas for Improvement:** 1. Two days before check-in, the hotel contacted me to ask if I needed butler service. This is a great initiative, but the young lady who called sounded very reluctant, almost like she didn't want to make the call. Either it's a staffing issue or a training one. 2. The hotel isn't old, but the shower drain had a pretty strong odor, especially when dry. It improved after showering for a while and the water flushed it, but the next morning the smell was quite noticeable again. 3. I don't understand why the hot spring building is separate from the main hotel. You have to walk outdoors to get to it. While it can't be changed now, this design feels a bit inconvenient and poorly thought out.

Staying at this hotel with my child during the National Day holiday perfectly met my need to 'escape the hustle and bustle'! It's not a traditional hotel building; instead, 32 independent structures are spread throughout the park. The lobby, the Cidu all-day dining restaurant, and the swimming pool are all in the main building. We stayed in a Superior Landscape Twin Room in Building 7, which was accessible by shuttle bus. The room was spacious and clean. The new Chinese style was elegant and charming, making for a truly relaxing stay. A short walk from the hotel takes you to the wetland lake, where you can watch black swans glide by – much more pleasant than battling crowds at city attractions. Service highlights: 1. The front desk staff were warm and efficient with check-in and check-out, patiently answering all our questions. 2. Chen Xin, a staff member in the breakfast restaurant, was exceptionally thoughtful: my child had just turned 1.4 meters, which meant he met the criteria for breakfast charges. Unexpectedly, Chen Xin proactively offered, 'Please enjoy your meal, and I'll either give you a discount or waive the charge when you leave.' This simple gesture deeply touched us and showcased the hotel's flexibility and goodwill. 3. Room service was prompt; any requests (like extra amenities or ice) were quickly handled, and the service was polite and thorough. 4. Staff in other roles (such as housekeeping and security) were also very courteous, greeting us proactively. When they saw us with our child and luggage, they even offered a helping hand. The only downside was the behavior of a few guests – in the breakfast restaurant, there were often large amounts of leftover food piled on tables and napkins thrown on the floor. In the swimming pool changing room, despite clearly marked bins for towels and trash, some people still left used towels and clutter everywhere. While we constantly saw staff cleaning, the sheer number of guests during the National Day holiday sometimes made it hard for them to keep up. I sincerely urge guests to be more considerate of public areas.

I booked a Stone Age-themed room, which my kids absolutely loved and had a blast playing in. The complimentary hot spring tickets were a fantastic value. From the moment I got off the bus and walked through the gate, I felt the service was exceptional. The doorman, the front desk, and even staff I didn't recognize were all incredibly welcoming and helpful. The infinity pool inside the hot springs was stunning, the food was reasonably priced, and the bath attendants were incredibly helpful, offering helpful guidance on every floor. Ms. Lin Haixia was especially helpful. She was my lucky star. I was just worried about getting a return ticket, and she just chatted with me and got a notification on her phone that she had been put on the waiting list. So lucky!

This guesthouse is genuinely great. It has a front desk and a butler service, and the decor is very stylish and comfortable. It solved our problem of finding accommodation for five people, as it has two bathrooms, which is very flexible. There are also hot springs to soak in, offering good value for money. I do have two suggestions for improvement: the butler service is advertised as 24-hour, but when I messaged them around 7 AM, I didn't get a reply. Calling the front desk, I was told they hadn't started work yet, which was a bit disappointing. Also, the hot spring water isn't available until 1 PM; it would be perfect if it were available in the morning too.

## Ambiance The environment was excellent, and the room was quite spacious. ## Facilities Facilities were generally good, but a notable oversight for a hot spring hotel was the absence of a drying rack for swimsuits. After a dip and washing your swimwear, there was nowhere convenient to hang it to dry. ## Cleanliness Very good. ## Service A significant point of frustration arose with the hot spring policy. My booking confirmation did not explicitly state that hot spring access is limited to one entry per person per day. When I inquired, the hot spring area manager informed me this was the hotel's default rule. I found this completely unreasonable, and it severely detracted from my overall experience. Had such a crucial restriction been clearly communicated upfront during booking, guests would not have been caught off guard. I strongly recommend the hotel clearly outlines its hot spring usage guidelines.

The room was very spacious and clean, with excellent bedding and amenities. I booked two rooms, and they gave me the closest one, which I'm really grateful for. The price is also very affordable in the summer. Parking is easy. Restaurants and hot springs are nearby. A busy area with plenty of restaurants is only a ten-minute drive away.

What left the deepest impression on me was Qiqi, the guest service manager. She consistently provided thoughtful reminders about the weather, travel, and precautions in Changbai Mountain, showing great patience and a wonderful attitude! Definitely deserves a seven-star rating! Then came the pleasant surprise upon entering the executive room: the balcony directly overlooked the Audi sign on the ski resort, amazing! The executive breakfast area was another delightful surprise, with three sides surrounded by snow, creating a strong Swiss ambiance! I'd definitely stay in an executive room at JinHua Resort again next time!

My stay at Holike Hotel Changbai Mountain was incredibly satisfying! The hotel is located in the heart of the Huamei Shengdi Resort, with the commercial street just a short walk away, making dining and shopping very convenient. Excellent environment and service: The hotel boasts a Swiss-style design, with an elegant environment and fresh air. The front desk staff were warm, attentive, and responsive, always quick to resolve any issues. Comfortable room experience: The room was very spacious, well-equipped, and relatively new. The bedding was high-standard and comfortable, and thoughtful amenities like a washing machine and humidifier were provided. During winter, the underfloor heating kept the room warm and cozy. Rich activities and dining: The included activities were fantastic, such as hot springs, UTV rides, and archery. Breakfast offered a wide variety of options, combining Chinese and Western dishes, along with local specialties, all of which tasted great. Overall, this was an excellent value-for-money vacation experience, especially suitable for families and travelers seeking convenience and comfort.

I feel very lucky to choose this hotel among the many hotels in Changbai Mountain. The homestay is very quiet, the environment is very good, and the rooms are very warm. The airport shuttle service is very intimate, the butler service is very meticulous, because we stayed late, we also helped us turn on the lights in the room in advance, especially warm heart. In cold weather, the feeling of opening the door warm is really great. At the same time, it can be seen that the owner of the hotel is operating with care, and the details are not vague. The toiletries, decoration, materials, and smell of the room are all poked in my heart. At the same time, we also used dinner here, the ingredients are very fresh and the taste is good. All in all, I give full marks, although not impeccable, unparalleled, but I feel that it is very important to see sincerity and heart. I will recommend that day to more friends.

We booked two twin rooms for four people, and since we were taking care of two aunts, we discussed with the hotel about getting a suite. They upgraded us directly, which made it really convenient for us to chat in the room. The butler's service was also excellent; they'd remind us every day if we needed a shuttle. The only minor issue was that the shower drain in the bathroom was a bit slow. Overall, it was a very good stay! 😌