We stayed in the family deluxe room, the 'Dinosaur Water World Stone Age' themed room. The room design was quite unique and my child loved it, but the cleanliness was subpar. The floor felt sandy when you walked on it, and there was a constant layer of white dust on my phone screen and the wall light switches, which appeared every time we moved even slightly. I'm not sure what it was.
There must have been a lot of dust mites on the bed. My child's legs were itchy and had small bites, and since it's not summer, it couldn't have been mosquitoes – it had to be dust mites. I felt itchy all over too while sleeping.
It seemed like the room hadn't been thoroughly cleaned, just superficially tidied up, without proper wiping. Perhaps it's because the room is large and has two floors, but in terms of hygiene, I felt the value for money wasn't good. We just stayed for two days for the child's happiness.
The hot springs and water park were nice, but the water in the water park was too cold. Initially, we weren't allowed to bring towels from the hot springs area, nor could we wear slippers. The water park didn't provide towels or slippers either. My child's lips turned purple from the cold. Kids don't mind when they want to play, but it was really cold for adults, and we worried about the child getting sick. Also, walking without slippers was very slippery, and I was afraid the child would fall. Later, we saw people wearing slippers, so I went to the front desk to ask where we could get some. The front desk said that management had just changed the rule, and now we could bring towels and wear slippers.
Then, there was a sushi stand nearby. I asked if it was chargeable (intending to ask if it required cash or room key payment), and they said yes, it was chargeable. Immediately after, I overheard a male and female hotel staff member laughing, as if implying, 'Do you expect it for free if it's not chargeable?'
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