Homestays in Saarland, Germany

Good Facilities, But Service Was Incredibly Disappointing The living conditions and amenities are good, but the service I received was a major disappointment and completely disrupted my plans. This is why I feel my spending of time and money was a waste, which is reflected in my low rating. My problems started with the check-in. I completed the online check-in successfully, but I could not get my access code. I was forced to wait for over an hour at the train station while trying to resolve this. I was stuck in a frustrating loop with a chatbot that kept insisting the code was in my booking details (it was not). Only after I finally managed to reach a real person was the access code sent to me. To make matters worse, I was then informed that a serviceman would need to enter my room for repairs the next day between 10 AM and 2 PM. I was shocked by this, especially since I had an important work video call scheduled for that exact time. This forced me to find a quiet café to work from, leading to additional expenses. My rating for service and confidentiality is very low. The lack of communication and respect for a guest's privacy and schedule is unacceptable.

房間乾淨，很滿意的一次住宿。唯獨沒有wifi

Wir hatten Verwandte im Gasthof untergebracht. Sie waren sehr angetan, ob des Hotels, des Gasthofs und des Hofladens. Frühstück im Restaurant war vorzüglich- alles Bioqualität - was will man mehr, selbst hergestellte Marmeladen, frisches Obst und Biowurst.Alles TOP. die Zimmer überraschend groß- trotz Standardzimmer - Badezimmer sehr hell mit Fenster- Parkettböden Vollholz !!- das Bett war bequem und es war herrlich still. Alles in Allem - sehr empfehlenswert!!! Und man unterstützt noch ganz nebenher die Lebenshilfe- was ja nicht zu unterschätzen ist.

Hotel-style apartment, the room is not big, the decoration facilities are old, the sound insulation is not very good, the room hygiene is not done every day, you can tell the waiter when you need it. But the location is very good, in the city center, it is very convenient to nearby restaurants, supermarkets, attractions. There is a kitchenette and kitchenware, suitable for guests who don't want to eat out and can cook in the apartment. The price/performance ratio is OK.

Very nice house to completely relax. Beautiful large living room with large sofa. Everything is there to spend a few days or a week. The many sights and activities are easily accessible by car. Good reception by the owner with a nice drink and lots of pra

A business trip overnight is completely OK. The parking lot is big enough and free. Did not eat breakfast.

We had booked for a night and it was all the best. Clean and modern room, with everything you need to feel well. Breakfast was more than rich, diverse and delicious. If we are back in the area, the Trade Court will be our first address again.