Not far from the airport, the rooms are quite spacious, and there are fast-food restaurants nearby. It's a good option for a temporary stay during a layover.
What a fantastic design! The symmetrical atrium and strong sense of hierarchy are simply captivating. From the room, you can also enjoy the Atlanta skyline and the sunrise. It was a very worthwhile experience.
Cleanliness: Clean
Facilities: Although it's an older hotel, the facilities are very well maintained.
Service: Nice
The room is spacious and bright, and the hygiene is good, but I couldn't find anyone at the front desk. I went downstairs to ask if there was a pair of slippers.
We had an impromptu stay here when we had a flight cancellation. It was reasonably priced, had a really nice breakfast, and free airport shuttle which was really convenient. Room was clean and spacious. Nice that a couple fast food places were in walking distance for a quick bite. Definitely would recommend this hotel for any airport refugees.
The most satisfactory hotel. The service attitude is good. The design details of the hotel are very stylish. The surrounding environment is very good. I live on the 14th floor. The floor-to-ceiling windows are designed to allow you to see the beautiful sunset. There is a place for breakfast on the first floor, 15 dollars, which is not expensive. All in all, very satisfied.
Staff were incredibly lovely and helpful. The hotel was clean and had comfortable beds. The only issue I had was that the airport shuttle pick up was not great. We waited 40 plus minutes and no shuttle arrived. Finally, a different hotel chain took us after pity.
The room was very comfortable, I changed to the 7th floor, elite member
Breakfast is not bad, you can order it yourself, the fruit is also very rich
The only fly in the ointment is that wifi has to be reconnected every day. This suggestion is good if the whole check-in time can be stable.
Everything else is good
Free shuttle from/to airport every 30 min.
But staff didn’t count passengers to airport in early morning which should be peak time. I planned to take 5:30am one but didn’t get in due to bus full. I was told another bus will come in 10-15min. But it only came 6am. Staff explained it took time to get a bigger bus and finally all 6am group got in. Lucky that I still had enough time for domestic flight check-in
Very Good
60 reviews
8.5/10
Price from
US$76
per night
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TTianjiliuStayed here for seven days, overall good clean, the service is not the best, breakfast is relatively simple. More than a thousand nights in the hotel, if you can eat a very rich breakfast in China, but here, eat the same simple breakfast for seven consecutive days, a bit unbearable.
QQinianzhiyangThis type of room booked by Ctrip must avoid the third floor. When I entered, I smelled a so-called cigarette smell and immediately asked to change rooms. The front desk said that many people smoke on this floor 😅... The hotel only has a small train next door to the airport. It is not very convenient if you have a lot of luggage or it rains.
GGuest UserThe hotel is quite satisfactory. If you are an international flight and take a taxi by yourself, don't take the hotel's shuttle bus to the domestic passenger terminal. Although you can also check in, then the security check back seat train to the international departure passenger terminal. But there are too many domestic flights and it is easy to be late. If you take the hotel shuttle at least three hours in advance.
GGuest UserIt’s was an enjoyable experience, every where was neat and cordial. Nice ambiance, staffs where exceptional especially the staff Anya she was amazing,a life saver and friendly. But I wasn’t satisfied with the buffet breakfast service.
GGuest UserThis trip was booked to celebrate a birthday for my niece. The customer service was excellent as all of the staff was friendly and accommodating. However, the problem was with the spa service, one of the restaurants (Linger Longer), and construction on the site. My nieces messuage was below average and when asked how her spa service was, she explain that the service she received was below average at best and she was not satisfied. She was compensated by the team that was checking us out at the Spa with half off the service. However, she did not receive the message that she was expecting and was disappointed as this was for her birthday. The second issue was with our dinner at the Linger Longer restaurant. Our appetizer was deliver to us very cold. We informed our server and she apologized and brought us back another appetizer only a couple of minutes before our main course arrived, and the replaced appetizer was only slightly better than the first one they brought out. The main courses consisted for my niece had to be sent back because it tasted sour as if the fish was not fresh. She is not a person that complains much, but the food and the messuage were disappointing, and put a slight damper on her birthday. The last issue was all the construction going on next to where our room was located on the lake view. Because of the construction noise during the day and early morning, it disrupted the piece in that room. I explained this to the front desk and she was very polite and asked if extending our stay for an additional hour would be helpful since we had experienced a few issues with our stay. At this point we had already checked out, so staying an additional hour in the room would not be much of a help, as well as the construction going on. There were good and bad with this stay, as I have explained the problems. However, the lake and the amenities were superb and the courteous staff was fantastic and that helped things from being a failed birthday celebration for my niece.
CCarly loves travel!We had an impromptu stay here when we had a flight cancellation. It was reasonably priced, had a really nice breakfast, and free airport shuttle which was really convenient. Room was clean and spacious. Nice that a couple fast food places were in walking distance for a quick bite. Definitely would recommend this hotel for any airport refugees.
GGuest UserStaying at this hotel meant paying $30 a night for outdoor parking. The main issue was the outdated payment system; you couldn't just scan and pay. You had to scan a QR code, then enter a US local phone number for verification, which I had to go to the front desk to sort out. The hotel itself is a bit run-down, with grimy glass curtain walls. Room soundproofing is mediocre, the ceiling height feels oppressive, and the facilities don't live up to the Westin brand image—I even had to ask a staff member for slippers. It's just about acceptable for a one-night stopover.
GGuest UserOne room Rm#511 did have TV service. Also, the bathroom non on the sink was very loose water was getting everywhere. However, I was then moved to rm#509. Moreover, despite of that a house keeper by the name of Jay was a tremendous help and host. If I ever come there again, I desire to see him.
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