The Westin Atlanta Airport

Very clean and big room, shuttle bus service is from/to local terminal, may take more time

I didn't know anything about airport hotels in Atlanta. I was looking for a convenient hotel with an airport bus. And the Westin was one of them. The airport bus was good, it departs the hotel on the hour and half hour (ie 8pm and 8:30pm and 9pm, etc). The drive to airport is over 10 minutes. I saw some hotels can be accessed by Sky Train. Actually those hotels are easier to access (which I did not know). The Sky Train is free, it leaves every 10 minutes from the airport station, and it's only 1 short stop to the hotels. So that is quicker and easier. I did not realise that before my stay. The Westin hotel is ok, not the newest but not bad overall. My main problem with it is that it faces a highway and it's quite noisy. I complained that the room they gave me was noisy and I asked to switch to a room that's not noisy. They gave me a room in the other wing of the hotel also facing a highway but a bit less noisy. I did not have the energy to complain again. The shower was ok, not bad. I like the African American woman who was driving the airport bus, she was very polite and friendly and helpful. I was tired after a long flight to Atlanta. So I wanted to go outside and get some fresh air. I asked them about walking around outside, the response was that it is not really safe to walk outside in the area. But if I wanted then I could walk in the parking lot.

The location is convenient for airport flights however, the hotel room and hotel facilities such as the lift are very dusty. The room needs dusting and vacuuming badly. I am disappointed with the cleaning of the room and towels are dirty as well.

Great location close to the airport. Shuttle running 24h every day. Very friendly and helpful staff. Will definitely come again.

Really clean and professional service!

I stayed here in between work trips and it is a lovely facility with a convenient location

Clean, quiet, comfy, and the near the airport.