Excellent location, comfortable hotel, beautiful room
Unfortunately, room 105 is not quiet because the air conditioner is too noisy and to complete the noise of the tram rails located in a short distance continued to feel, Until midnight, and then it took over around six, and even though you weren't very much in the room during the day, the evening and early morning it became intolerable, sometimes it was also trembling the room.
Excellent breakfast with little sweet for us Italians
By changing the room I would advise him lively
Great Service and Comfortable Stay
I had a wonderful stay, The receptionists were incredibly friendly and accommodating, making me feel welcome from the moment I arrived. I really appreciated being able to check in early, which made my trip much more convenient.
The room was comfortable and well-maintained, though the view from my window wasn’t the best. Additionally, the location was a bit farther from the city than I had anticipated, but it was still manageable.
Overall, I was very happy with my stay and would definitely recommend this hotel, especially for its excellent customer service!
The hotel is situated next to a large, beautiful park and is just two tram stops from Krakow. A bus stop is conveniently located a mere two-minute walk from the entrance, making transportation very easy. There are several other hotels in the vicinity, and a small supermarket is also nearby. I particularly enjoyed the room's interior color scheme, and the bathroom was impeccably clean.
If you are on a short trip to Krakow, this is the best hotel to be at. First of all warm welcome at the reception, welcoming staff, freshly baked cookies with aroma, delicious apples if you are hungry. Everything is so perfect, i will consider again if i want to stay.
We were only at the hotel for one night for a flight, a comfortable mand, about 20 minutes from the airport. The hotel is located in Kraków. Industrial Zone. Suitable for people who have a car. There is paid parking. The staff was very friendly and helpful.🙏
It must be noted that most European hotels don’t provide toothbrushes, shampoo, or slippers in the room anymore. Hotel Krowodrza did provide a 2-in-1 body soap cum shampoo and that was appreciated! The door lock was modern and safe. Staff was also very helpful and friendly! The hotel also provided free water and parking so that was really nice. It’s a few tram stops outside of the city but in a quiet and safe neighbourhood! Would choose to stay here again if I visit Poland for its reasonable pricing and safety.
This is the third time I've been here. The Wi-Fi network was broken during the first two days of our stay. After reporting it to the front desk a few times, it improved a little. Other services are still as good as before. You can borrow an umbrella on rainy days. There is an Aldi nearby, a large Carrefour, and it is the terminal for many trams. The breakfast also has a rich variety.
I had a comfortable stay at this hotel. The check in and check out were smooth, the hotel is located in a great location in the jewish district of Krakow. The room was a bit not to my expectations because I didn’t have the city views as mentioned and it didn’t make sense to pay extra for the balcony. I think at least a chair and a table on a balcony would improve the experience.
It was a wonderful experience to stay in Bella for 2 nights. The hotel is beautifully designed, blending modern aesthetics with a touch of traditional charm. The location is ideal, situated within walking distance of the main square and other key attractions, making it easy to explore the city.
My room was spacious, clean, and well-appointed, featuring all the necessary amenities to make my visit enjoyable.I would highly recommend it to fellow travelers!
Very nice hotel with a good location when you want to have a bit of privacy. The breakfast was tasty with many options. Good hotel service.
Very Good
65 reviews
8.4/10
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9.3/10
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JJHHussainLovely stay and a well-located hotel. Only a 10 minute walk from the airport and a 20 minute drive into the city. Absolutely huge television in my room so I was able to thoroughly relax before my next flight
Ccool_dudeIf you are on a short trip to Krakow, this is the best hotel to be at. First of all warm welcome at the reception, welcoming staff, freshly baked cookies with aroma, delicious apples if you are hungry. Everything is so perfect, i will consider again if i want to stay.
GGuest UserExcellent location, comfortable hotel, beautiful room
Unfortunately, room 105 is not quiet because the air conditioner is too noisy and to complete the noise of the tram rails located in a short distance continued to feel, Until midnight, and then it took over around six, and even though you weren't very much in the room during the day, the evening and early morning it became intolerable, sometimes it was also trembling the room.
Excellent breakfast with little sweet for us Italians
By changing the room I would advise him lively
SSiraThe Mercure Krakow Stare Miasto instantly impressed me with its beautiful, modern, playful lobby design — highlighted by a replica of Queen Barbara’s dress (wife of King Zygmunt August), complete with a plaque sharing her story. Service was another highlight: the check-in staff were warm and welcoming (one even greeted me in Thai), and homemade snacks were offered at both check-in and check-out. The location is superb, directly opposite Galeria Krakowska, a massive mall with everything from luxury brands to groceries, restaurants, and a food court. It’s also just a short walk from the Market Square, main shopping streets, and the Czartoryski Museum, home to Leonardo da Vinci’s Lady with an Ermine. Wawel Castle and the Kazimierz district are a bit farther, but still manageable on foot with comfortable shoes. My room was clean and comfortable, though a little plain, and the bathroom on the small side. Breakfast was the one weak spot — the food selection was modest, and at peak times the dining room felt cramped, sometimes leaving only counter seating (I recommend going later once the rush has passed). Still, these are minor quibbles. With its inviting lobby, warm and attentive service, and unbeatable location, this hotel is an easy one to recommend.
WWSLeongThe hotel is conveniently located close to the Old Town, Carrefour Express, and tram stops.
There are a total of three power outlets available.
The shower has good water pressure.
Luggage storage is also available free of charge, which was especially helpful for a solo traveler like me who arrived in Krakow at 9 a.m. while check-in wasn’t until 2 p.m.
The only drawback is that you might hear people talking and vehicles passing by especially at night since the hotel is located just beside the main street.
GGuest UserPerfect stay in centre of Old Town only 2 min walk to Town Square. Very professional staff who are so friendly and helpful. Superb underground luxurious Spa. We chose an internal room overlooking the restaurant rooftop - the room was absolutely perfect for us being so quiet and a comfy king-size bed. High quality furnishings with beautiful bedding and good choice of pillows. Beautiful bathroom with a fantastic shower complemented the quality of the room.
This hotel is pure luxury with a high quality finish which we could not fault.
There are so many restaurants on the door step we decided to sample as many as possible around the old Town rather than use the hotel breakfast and dinner options.
I've travelled with corporate brand hotels for many years with work and I really don't see any advatange of point rewards when you find private hotels to this standard at very competitive prices. The corporate chain hotels are also out of the old town area, so it makes this hotel a perfect choice. I will certainly return to this hotel and thoroughly recommend it.
CCiqingdaOverall quite good. The location is very good, the design is very modern, the small suite is large in size, the lounge area is well arranged, the welcome dessert is delivered, the water pressure is very comfortable, the restaurant and bar are open until late, and the room is delivered 24 hours a day. Delivery is also very fast. The type and taste of breakfast are OK. Disadvantages that can be picked out: In addition to standard pillows, other types of pillows are limited and not very comfortable; free water has a large glass bottle of 750ml, which is not very good to carry out; lighting control is not intelligent, the total control can turn off the headlights, some must be manually turned off; hygiene is slightly flawed.
VVivian tripSince we had to leave early that day, we didn't book breakfast and made two separate reservations. However, they still gave us the same room, so we didn't have to switch, which we really appreciate – thanks to the front desk staff for arranging that, it saved us the hassle of repacking. I love this hotel's location and its modern facilities, especially having a kettle and slippers. I'd definitely choose to stay here again when I visit Krakow.
GGuest UserThe location is convenient from the train station and the old town. The room facilities are very good, our room is on the fifth floor, there is always a sound on the top floor at night, but fortunately there is no night. Breakfast food such as Samsung Hotel, hot dishes are also less variety, there are two languages Bowen and English without photos, too inconvenient.
SSun_shine___17Just an amazing hotel for veeeery reasonable price. Location is not great, really nothing around, but it’s green and peaceful. On the way from the airport to city center
Big warm rooms, perfect bed, good breakfast, you will really have everything there
Nice gym and great swimming pool with spa
I definitely will stay there again
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