GGuest UserWe had non refundable pre paid booking at Soleil de Boracay from 20th to 24th Feb 2026 to celebrate our 47th marriage anniversary. Unfortunately my husband fell ill in January and had to undergo a heart procedure in Feb .
We requested trip.com as well as Soleil de Boracay to refund the booking amount and also submitted the medical papers as required.
But trip.com and Soleil de Boracay kept passing the buck to each other saying we have to contact the other one for refund.
Really disgusted with both for such behaviour.
They could have kept the pre paid booking amount for future bookings as this was a genuine distress case and not change of mind.
GGuest UserHello Fairways Hotel Boracay Team,
I’m very satisfied with my stay at your hotel. All staff members were very accommodating and made the whole experience smooth from start to finish.
Special thanks to the housekeeping team. My room attendant Lance was especially great, the room was very clean and That attention to detail really stood out.
You’ve earned a loyal guest. Thank you! 5 star 👏 highly recommended.
June 5-7 Room # 8415
GGuest UserResort is locatd at Station 3, so the vibe is more chill and quiet. The room is clean and we can go straight to the pool. Breafast buffet is very nice, so many options from Asian to Western cuisine. And one more special here is staff. They're very friendly and supportive. They supported us pull the luggage in whitesand, so appreciate this this thing
MMlem_HahingPERFECT FOR PEOPLE WORKING REMOTELY! 60-75MPBS
CLEANLINESS – Housekeeping cleans the room daily, although the floor mat and bedding may not always be replaced after every cleaning. They change the towels, toiletries, and bottled water register.
LOCATION – 15 minutes drive from the main area, but the hotel offers free shuttle service to/from Station 2 Jollibee D’Mall every 30 minutes. During drop-off, you can request to be dropped along the way just inform the driver. If you prefer quieter and less crowded beach area just stay in Savoy which we personally loved because it was clean and peaceful. Walking there takes around 5minutes or less and I think Belmont is closer to the beach area. The only issue is walking to the beach may not be PWD or senior-friendly, so it’s better to request assistance from the front desk for a ride to the beach coast area.
SERVICE – 1000000/10! The staff were incredibly accommodating, warm, and friendly throughout our stay.
AMENITIES – Great pool, excellent gym area, and I absolutely loved their breakfast selection. The WiFi was also reliable and fast — we never encountered any internet issues during our stay.
AAdelfa ManalI would like to commend and thank Belmont Boracay Hotel for being warm and accommodating with us during our stay. It was a memorable time for the family especially to our daughter who celebrated her birthday there. They made my daughter's birthday extra special with their complimentary cake and greetings set up in our room. It was a good surprise for her. The staff had been very helpful and provide an excellent service. More power to you!!
RRyan MacInteresting hotel, the best way to consider the hotel is rather like a 4 star Spanish or Turkish hotel.
Interesting arrival via private boats, down a service alley after a welcome drum beach welcome.
Friendly staff but they don't remember you, you'll eventually want to never have to say your villa or room number ever again and have the number forever ingrained in your mind.
Service was a sensation of everything being disctintly OK, nothing at all poor or bad just nothing good or exceptional. The feel of a Wetherspoons crossed with a boom box discotheque.
Both rooms and villas are very cozy, if you like space or a spacious feel this isn't for you, if you want affordability and beach vibes you've found your home. Details lacking such as stained sofas and receiving another guests laundry in our laundry service.
Overall it's a good hotel, but not what you consider a true 5 star and will leave you feeling underwhelmed.
AAnonymous UserThe airport transfer service was very convenient, helping us avoid the crowded public pier. The staff were also very welcoming. I'd likely choose this place again next time. They even took a commemorative photo for us during check-in, which was a lovely touch and highly recommended. There are beach chairs right outside the door, and the service was excellent – they were very efficient at laying out towels and providing water. The room was also clean.
GGuest UserThis is our go to hotel in Boracay. In our last 5 trips to Boracay, we never changed our hotel only Mandarin Bay Resort and Spa. Great service, the staffs are polite and very generous to their guests and even gave us a room upgrade when they learned that it was a celebration of my daughter's graduation. We will definitely go back!
AAG_FamilyNice hotel with great service! Location is nice, beautiful beach, evening programs and tasty food. I think the hotel should improve the restaurant for the breakfast time, too crowdy, not enough places when hotel fully booked. Also need some renovation, because some places look like a bit old. Anyways we enjoyed our vacation there. Special thanks for a little surprise in the room)
GGuest UserThe staff are very accommodating. Front desk officers are polite and neat looking. Pool is kind of heated. Its not cold but maybe because of the hot weather. Medyo matapang lang yung chlorine kaya nag react yung skin ko but over all the place is relaxing, walk to the beach is ok. Nice staff even si kuya guard. Restaurant staff are friendly also, Chef looks serious but friendly. Thank you chef for cooking us bacon for breakfast since its not included on the buffet, hehehe! Kuddos to you Henann Lagoon. Will definitely recommend this to my family and friends. Good job everyone!
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