I would like to sincerely thank Mr. Sandeep for his excellent assistance in arranging our travel, and a special appreciation to Mr. Harman, our limo driver, who took great care of us throughout the three days. His dedication, hospitality, and passion for his work were truly commendable.
However, there are a few points I would like to highlight for improvement. During check-in, which was quite late at around 11 p.m., we did not receive the usual Taj hospitality gestures such as a cold towel, welcome drink, or a warm welcoming approach. This may have been an oversight, but I hope the team can ensure such details are well taken care of for future guests, regardless of the check-in time.
The breakfast experience was overall good, with attentive service. That said, the variety and taste of the food could be further enhanced. Similarly, at the Chinese restaurant, while the food was satisfactory, both the flavor and the portion size left room for improvement.
On the positive side, the room was comfortable and well-maintained, meeting our expectations.
Overall, we had a pleasant stay, and with a few refinements, the experience could be even more exceptional in true Taj style.
Overall the stay was pleasant. There were no coffee sachets in our room, requested twice but never came. There was no TV remote control so I had to turn on & off manually. Housekeeping did come but could not solve the problem. Told us that he'll ask the engineer to look into it but he didn't turn up.
On the other hand, the male front desk office was very obliging. I regret not taking note of his name. He is a Hindu as he was wearing a string tied to his right wrist plus a silver bangle. I highly recommend him.
The hotel is located in a strategic location. I had a late night check-in and it was a bit unwelcoming since the concierge were chilling on the couch until I had to call onto them. I also called for the concierge twice to assist me with baggages but no one answered the phone for 4-5 times, and when answered no one actually came to assist me until I walked down and informed them again. Rooms a bit old but overall okay.
This is what i would call a perfect hotel if i can call one... Nothing was amiss and stay was comfortable beyond our expectations. Be it room, be it staff , be it buffet , be it location...just what anyone can expect. Highly recommended and will definitely stay here again
Front office not welcome only follow me and friend and requested us to do the hotel reviews service . I'm stay 2 night they not clean my rooms .food good restaurants good .
Enjoyed my stay at Ramada. Service was great and the rooms were comfortable. Chose the hotel as it was near the Golden Temple making it very convenient to visit the holy place.
Definitely worth the money spent . Will definitely stay here again next time I’m in Amritsar.
I had a good stay at the hotel. The rooms were spacious, clean, and well-maintained. However, the amenities, especially the pool, were not properly cleaned. The food at the in-house restaurant was just average, though it offered a good range of vegetarian and non-vegetarian options. The staff were not very courteous, and the reception staff seemed uninterested in welcoming guests. Overall, it was an average experience. I would recommend this hotel only to those who are mainly looking for clean and comfortable rooms without expecting great service or amenities.
Excellent hospitality of mr sukhjinder singh at the front desk who is a go to person for all your needs and queries. The food quality is awesome and the buffet has a sufficient variety of food. Our stay experience is very good at this property.
The first room they gave us was not good - the key card holder fell off - the room had a musty smell and was a corner room - thought is was small in size. So we requested then to change the room - they were kind enough to comply but then we found that all rooms are very small in this hotel - I guess we got swayed by the Marriot name and then realised that this is a low end hotel of the Marriott.
We would rate this as an average hotel
Very Good
77 reviews
8.9/10
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9.5/10
Amazing
SSinitaChopraOur stay at Four Points by Sheraton Amritsar, Mall Road was outstanding in every way. The service is truly way above expectations — warm, attentive, and consistently professional.
A special mention to Mr. Raghav Mehta and the entire Front Office team for their exceptional care and leadership. The restaurant staff were equally impressive, and the bell boy and security team ensured we felt welcomed and well looked after from the moment we arrived.
The rooms were extremely comfortable, spotlessly clean, and thoughtfully prepared. After a long journey, we had the most refreshing snooze — exactly what we needed. The food was excellent, and the gym facilities were well-maintained and convenient.
An all-round 10/10 experience — we highly recommend this hotel for anyone visiting Amritsar.
SSukhvinder KaurEnjoyed my stay at Ramada. Service was great and the rooms were comfortable. Chose the hotel as it was near the Golden Temple making it very convenient to visit the holy place.
Definitely worth the money spent . Will definitely stay here again next time I’m in Amritsar.
GGuest UserNew, modern property close by the airport, stayed here to enjoy the serenity of the surrounding and escape the hectic ”chowks” of amritsar. Beautifully appointed rooms and bathrooms with quality toiletries. Bedding was very comfortable. Service was excellent on all departments, food and breakfast was great
GGuest UserITC Raja Sansi is a wonderful property and our stay was good. The staff was professional and warm. Food was good too!
Access to the room and privacy needs significant improvement.
The ground floor rooms are unable to sit with curtains open. Even with the sheers closed, there is complete.visibility inside.
Further small housekeeping gaps like mini bar not working and not stocked, just one towel in the bathroom despite double occupancy etc were some gaps.
VVk ravendara kumara GounderI would like to sincerely thank Mr. Sandeep for his excellent assistance in arranging our travel, and a special appreciation to Mr. Harman, our limo driver, who took great care of us throughout the three days. His dedication, hospitality, and passion for his work were truly commendable.
However, there are a few points I would like to highlight for improvement. During check-in, which was quite late at around 11 p.m., we did not receive the usual Taj hospitality gestures such as a cold towel, welcome drink, or a warm welcoming approach. This may have been an oversight, but I hope the team can ensure such details are well taken care of for future guests, regardless of the check-in time.
The breakfast experience was overall good, with attentive service. That said, the variety and taste of the food could be further enhanced. Similarly, at the Chinese restaurant, while the food was satisfactory, both the flavor and the portion size left room for improvement.
On the positive side, the room was comfortable and well-maintained, meeting our expectations.
Overall, we had a pleasant stay, and with a few refinements, the experience could be even more exceptional in true Taj style.
NNSPNKThe hotel is located in a strategic location. I had a late night check-in and it was a bit unwelcoming since the concierge were chilling on the couch until I had to call onto them. I also called for the concierge twice to assist me with baggages but no one answered the phone for 4-5 times, and when answered no one actually came to assist me until I walked down and informed them again. Rooms a bit old but overall okay.
GGuest UserI reached the destination using maps. It's location is on the main road to airport. Very easy to access. It is newly launched only less than one year of operation. Building, rooms are well maintained, staff is very cooperative. But due to non availability of dormitry, the driver have to stay outside the hotel. This service must be started.
GGuest UserThe hotel had its pros and cons. While the food was delicious and the room was clean, the location was marred by a nearby drainage issue. The room interior and rooftop pool were great, but bird nesting caused disturbances. Despite this, the buffet breakfast was nice, making for a mostly enjoyable stay.
GGuest UserThis is what i would call a perfect hotel if i can call one... Nothing was amiss and stay was comfortable beyond our expectations. Be it room, be it staff , be it buffet , be it location...just what anyone can expect. Highly recommended and will definitely stay here again
GGuest UserConveniently located at 20 mins drive from chandigarh airport. Rooms and services were excellent. Staff was very co-operative. Buffet spread was very good. Hotel interiors and amenities were fabulous.
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