Ideal location for North Terminal. Room was clean and bright with first-class linen. It's a shame that, whilst the room was advertised as having a double-bed, it was in fact a double mattress on top of two singles! This meant a large ridge down the middle and my wife and I were consigned to our individual dips on either side. IMHO this description is misleading.
Just 20 minutes from Thorpe Park, this charming, Tudor-style property sits within beautiful gardens in the heart of the beautiful Surrey countryside. Thatchers, Leatherhead East Horsley offers free parking, a traditional restaurant, and rooms with flat-screen TVs.
All rooms at Thatchers, Leatherhead East Horsley have an private bathroom. Guests can relax with tea and coffee making facilities, work desks and interactive TVs with satellite channels and free WiFi access.
The restaurant offers original features and garden views, and serves traditional and international cuisine along with a world wine list. The cozy Club Bar has chandeliers and live piano music, and offers a range of beverages and traditional afternoon teas.
Just 6 miles away from both Leatherhead center and Guildford, the hotel is a 15-minute drive from Chessington World of Adventures. Horsley Railway Station is a 5-minute drive away, offering direct trains to central London.
This hotel is located on the first floor of the North Terminal. The environment is clean and tidy, and the hygiene conditions are excellent. It's super convenient for catching flights, as you can check in directly without even leaving the terminal. The breakfast is also pretty good.
Quite frankly, by day 2 we had fallen in love with the place, all staff on all sections were brilliant. All facilities were clean, well maintained and up to spec. Indoor pool, outdoor pool, 2 saunas, ice plunge pool, tennis courts, orchard and children's play area. There is also archery, bike hire and even boat hire so you can have a little trip on the river. We didn't do breakfast but there is a lovely little coffee bar with pastries and for the evening meal the main restaurant operates a buffet style with about 30 options so you could try a little bit of everything. The quality of the food was also very good. Finally I'll just mention that my partner enjoyed a couple of treatments at the spa and said her experience was superb. Thanks also to trip.com for offering an excellent room rate.
One of our favourite places to stay. Staff always helpful, good accommodation , food fine , convenient location for Grange Park Opera, lovely grounds for strolling in .
You seem to think of everything!
Good atmosphere, beautiful surrounding views (Only regret that I went at night and it rained) The management in the organic hotel looks luxurious. Suitable for the room price and good service, the receptionist is lovely. If I go in the summer, it will be beautiful. I will wait until the summer and go to rest again.
I was staying at the hotel due to an important business meeting the next day, unfortunately my sleep was broken at 2am with a fire alarm going off due to other hotel guests, I was expecting some kind of kind refund or a discount off my next stay as I have used this hotel to stay for business many times before but nothing was offered and the interruption in my sleep affected my business meeting the next day, very disappointed in the way this was handled.
Another lovely stay. Evening meal was very good. Breakfast was average. The spa facilities are good. They have added extra hot tubs which was a nice addition although both hot tubs were not as clean as they could have been. We went to the spa very early and was a little disappointed with the amount of scum marks in the hot tub. We felt it should have been wiped round before the first people used it. Other than that we had a lovely stay.
Awesome hotel with a english breakfast. The rooms are quiet, and you can open the windows if you wish. The service was excellent, with a friendly and attentive team that really took care of us. and the spa is great
Very Good
102 reviews
8.2/10
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8.6/10
Very Good
SSkyeDinnerThe hotel was very good overall with good service, nice facilities and a nice family room which have recently been refurbished. The hotel was more than happy to heat up my food, good breakfast and having air conditioning which were really nice thing about this hotel.Unfortunately there were some problems such as the room card disabling each day due to it being sensitive to mobile phones and forgetting to give me, my wife and daughter’s 3 sets of towels.
GGuest UserQuite frankly, by day 2 we had fallen in love with the place, all staff on all sections were brilliant. All facilities were clean, well maintained and up to spec. Indoor pool, outdoor pool, 2 saunas, ice plunge pool, tennis courts, orchard and children's play area. There is also archery, bike hire and even boat hire so you can have a little trip on the river. We didn't do breakfast but there is a lovely little coffee bar with pastries and for the evening meal the main restaurant operates a buffet style with about 30 options so you could try a little bit of everything. The quality of the food was also very good. Finally I'll just mention that my partner enjoyed a couple of treatments at the spa and said her experience was superb. Thanks also to trip.com for offering an excellent room rate.
GGuest UserNice cosy cottage room with underfloor heating in bathroom, a bath and separate shower cubicle with overhead shower, a wide range of complimentary soft drinks and snacks. Lots of small but fast spiders, but expected for a cottage with lots of garden space. Service was friendly and welcoming and you can request a golf cart ride to and from different locations on the Beaverbrook grounds.
4 different restaurants to choose from. Breakfast included. Relatively expensive (3 starters, 2 mains, 2 sides, 2 desserts and a bottle of water was £200) but also expected for a place like this. Service was great.
Booking a hotel room for the night includes use of the spa, no matter which online platform you book through including trip.com. Spa was a nice experience, though felt more like a health club that had spa facilities rather than a dedicated spa as I thought they would have more than 1 of each type. 1 sauna, 1 steam room, 1 jacuzzi (only 1 button worked), 1 indoor swimming pool, 1 outdoor heated swimming pool and a kids pool. Felt like they could have cleaned the leaves in the outdoor pool. Lots of choice for massages and other treatments. Gym was nice and modern. Towels, slippers and robes provided.
Overall a pleasant stay.
GGuest UserGood atmosphere, beautiful surrounding views (Only regret that I went at night and it rained) The management in the organic hotel looks luxurious. Suitable for the room price and good service, the receptionist is lovely. If I go in the summer, it will be beautiful. I will wait until the summer and go to rest again.
JJulieLovely hotel. Perfect location for races but also nice if not. Beautiful scenery and very quiet.
Parking easy with lots of space.
We were able to check in early which was great before the racing started. Bar area very nice with a relaxing atmosphere. Staff very attentive.
Room was very nice in the 2nd floor facing the golf course, so fabulous View. Very clean. Beds very comfortable and the bedding top quality with the best pillows ever. Toiletries are good quality with a long lasting smell on your skin. Towels greasy , white and fluffy. We had large windows like patio doors so could open wide. Only issue was the outside bar ( was no balcony) had loads of covert and dead insects in it.
Breakfast. The dining room again had a very relaxing atmosphere was bright and very clean. The food options were plentiful and of good quality and quantity. Coffee from a machine , but used fresh ground coffee , beans when choosing you options.
The bar prices were quite good, didn’t feel I was being over charged and the bar staff were quick and efficient.
Overall a superb stay.
MMilos MarunicIf you’re looking for the ultimate getaway, Hartfield Manor is absolutely the place to be. From the moment you arrive, you’ll be struck by the incredible location; it’s perfectly situated in a spot that feels both exclusive and wonderfully scenic, making it the ideal backdrop for a relaxing break.
The staff here are the real stars of the show, though. They are so genuinely welcoming and attentive that you feel like a guest of honor rather than just another visitor. It’s rare to find a team that goes this far above and beyond to make sure every single detail of your stay is perfect.
On top of the top-tier service, the cleanliness of the entire manor is seriously impressive. Every room and common area is kept in pristine condition, and you can really tell the housekeeping team takes massive pride in keeping the place sparkling. Between the spotless interiors, the stunning grounds, and the warm atmosphere, everything about this stay is a total ten out of ten. You’ll honestly be planning your next trip before you’ve even checked out.
GGrundylowFrom the moment we arrived, the staff were warm, welcoming, and attentive, making us feel truly valued as guests.
The hotel itself is set in stunning grounds, offering a peaceful retreat from the hustle and bustle. Our room was beautifully presented—clean, comfortable, and well-equipped for a relaxing stay. It’s clear that attention to detail has been prioritized.
One of the standout highlights was the spa. The facilities were excellent, and the atmosphere was tranquil—perfect for unwinding. The pool area was spotless, and the treatments were first-class, leaving us feeling refreshed and rejuvenated.
Dining at the hotel was also a fantastic experience. The food was beautifully prepared, full of flavor, and served with a smile. It’s evident that the team takes great pride in the quality of their service.
Overall, I’m delighted to say that Voco Lythe Hill Hotel & Spa has more than redeemed itself in my eyes. I’d highly recommend it to anyone looking for a relaxing getaway with top-notch service. Can’t wait to return!
GGuest UserIdeal location for North Terminal. Room was clean and bright with first-class linen. It's a shame that, whilst the room was advertised as having a double-bed, it was in fact a double mattress on top of two singles! This meant a large ridge down the middle and my wife and I were consigned to our individual dips on either side. IMHO this description is misleading.
AAnonymous UserThis hotel is located on the first floor of the North Terminal. The environment is clean and tidy, and the hygiene conditions are excellent. It's super convenient for catching flights, as you can check in directly without even leaving the terminal. The breakfast is also pretty good.
KKamGoThe hotel is nice and lovely. Location is decent and near parks. Service could be better, didn’t really feel the presence of the staff, very standard service - I only put 4 stars because of the person who offered to drive us around the property in the buggy, sorry forgot his name but he was originally from Hong Kong.
Rooms were nice and clean, the spa amenities were also nice and there’s an indoor pool that kids can use on specific times.
The kids activities were also nice? They had something prepared everyday and the petting farm was my daughters favorite as you can pet and brush and feed horses, donkeys, ducks, goats, rabbits etc.
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