Reviews for Cumbria Hotels

Low Wood Bay
3.8/5113 Reviews
I booked this stay for my husbands birthday. I have stayed at a few spa resorts and to be honest I was left underwhelmed by the experience. We had a 'dirty towel ' in the room which smelt dirty and had stains on it. I did get it changed and the lady was very apologetic. If tgat was it then it would have been fine however the service in the bar was atrocious. We went to the bar on Saturday evening. We had to wait 10 minutes to get served which was fine but then from asking for our cocktail order we had to wait a further 25 minutes. The poor young boy on the bar was new and didn't know how to make cocktails so he had to wait for Leah, to take over. That would have been fine except Leah was flirting with 2 men at the bar from a wedfing party and kept us waiting 25 minutes from placing our order to actually receiving it. Then I know it is petty but when you are buying a passion fruit martini you sort of expect the half passion fruit. But no. Not here. There wasn't any. Neither were there any cocktail straws to drink it - only full sized strangers?? Apart from the dirty towel the room was mediocre. Please can someone from management lie on the sofa bed in room 275? The springs in the mattress have gone and my poor daughter had to endure a night on what was excruciating. I think a bag of spanners would have been more comfortable. Please can the manager just check thus out? Finally as I said I have stayed in a lot of spa resorts and though this is a beautiful location the attention to detail let's it down. No tissues or slippers in the room and we booked for 3 but only had towels and gowns for 2. For the price I expected more sorry.
Windermere Hotel
3.7/569 Reviews
Windermere City Center
The hotel was clean and tidy , and room was adequate for our stay , bed was very comfortable . The staff were very friendly and helpful ,in reception and dining room .The Breakfast was a buffet selection ,self service , with Tea or Coffee, good selection to choose from .The dinner menu was also good ,with a choice of Starters ,Mains & Desserts ,all good wholesome food of a pub type menu. After a day out ,went for a drink in the Ossett Head Bar in the hotel grounds , nice pleasant ambient setting , this was the only time , it never opened again for the duration of our stay. The only other bar is in the dining room , and this was only open , during meal times , no soft furnishings , only dining tables . dont know if you could take drinks from there , into the guest lounge ,never informed. Plentiful supply of Tea & Coffee in room ,which you had to replenish from reception . i am now Tea Total & Alcohol Free after this mini vacation .
Shap Wells Hotel
3.8/589 Reviews
Stayed here several times, even a couple of times when they had only just re opened following each of the Covid lockdowns and always enjoyed, had a fab welcome and the rooms are clean. Not saying its perfect for everyone as some of you will not be a fan of the gold and red decor in the rooms , reception and corridors. But its not shabby its just old fashioned. The bathrooms are moden and the bar and restaurant have had a face lift with a not ultra moden colour scheme of cream and blue but it suits the building style. Dont expect spa, gym or pool and dont expect room service or cocktails. But you will always get a warm and friendly welcome and service. The setting is off the beat and track , but worth finding this gem, at the side of the woods , with stream running over waterfall and rock oh and keep your eyes peeled for red squirrels. Food is good at breakfast though no veggie sausages which some did complain about, food is good value in the evening though a limited choice of 4 starters 4 mains and 4 puds including a veggie option. Yorkshire portions for the main and loads of veg. Bar prices higher than pub prices but not that bad for a hotel.
Carlisle Station Hotel, Sure Hotel Collection by BW
3.8/5109 Reviews
Low budget - hotel decor dated - windows old and badly painted. Welcome was friendly and helpful. Bar but no evening meals or lunches. Next door to Carlisle Railway Station on one side and Costa Coffee on other side. Several stairs to get up with cases. Single bed was surprisingly comfortable and surprisingly cosy. Small bath and shower - lashings of hot water. Breakfast adequate - a bit of everything. Bacon was dried out by 7.30am but sausages were delicious. Solid fried eggs on offer. Mainly tinned fruit with apple and yoghurt. Ubiquitous coffee machine…. Instant is better .. but they are all doing it. Juice and fresh milk on offer. Small selection of cereals. My room was cheap - noisy outside… the car park had replacement coach services… but worst of the swearing and shouting stopped around 1.00am. Hotel was warm and dry. A small lift for one with luggage. Staff were very kind - left my luggage in a locked room while I went to get my hire car. At half the price of similar low-facilities hotels I was happy enough. Might do without breakfast in future and go to Costa.
The Ennerdale Country House Hotel ‘A Bespoke Hotel’
3.7/571 Reviews
Just spent 2 nights here with my sister tracing our ancestors in the area. Our first night there was the first night the hotel had been open for 2 months. We were absolutely thrilled with our room, room 28, it was huge with beautiful views of the stunning gardens and very comfortable beds. The staff, especially Rachael and Jackie, can’t do enough for you and make u feel like family. People say the hotel is dated and it might be, but you are made to feel so welcome, who gives a stuff if the wallpaper is in need of replacement. It is a beautiful country house with history u can feel throughout the building . If u want modern, stay at a Travelodge but there will be no history and just a Travelodge bed, which i have suffered before. Thank you to all the staff there for making us feel so welcome.
Castle Green Hotel in Kendal, BW Premier Collection
4.2/591 Reviews
We had a lovely weekend staying in this relaxing and comfortable hotel. The views are stunning. The interior design was very well thought out and every surface, wall light and furniture was a nod the the surrounding Lakes & mountains from the fine bark lampshades, the artwork and Lakeland colours in the fabrics to compliment the local scenery-all very tastefully done. We had a walk in hotel the grounds and came across an orchard hanging with a big variety of apples which infact were in complimentary bowls on the hotel reception. A nice touch. Our bedroom was spacious and an excellent and immaculately clean bathroom with super complimentary toiletries. An extremely good breakfast set us up for the day of walking and sightseeing. The staff were all a delight and very happy - it makes such a difference. A thoroughly enjoyable stay. We will definitely be returning.
Ibis Carlisle City Centre
4.1/5109 Reviews
The morning after the night before. It gives me great satisfaction to be able to pen a review of all things positive. Only a 1 night stop over en route to Scotland from Manchester. On arrival, front of house team Theo and Mel excelled. After a breeze of a check-in the first thing I noticed was the beautiful, spacious and most importantly clean Restaurant and bar area. Anybody staying here will not be disappointed. Thankfully dogs are welcome but kept away from main eating areas, a rule we were happy to adhere to. Theo in particular is a staff member Ibis/Accor should be extremely proud of. He was very knowledgeable about the chain and I could imagine all things Accor would be his specialised subject on Mastermind. I have stayed at the Travelodge down the rd and for a hotel of the same raring, the Ibis is streets ahead. I hope Management take the time to read this review and reward staff members (Accor)dingly. Well done!!!
Lakes Hotel & Spa
4.4/5119 Reviews
Visited with wife for weekend break. First class service from moment you arrive at gatehouse. All staff attentive, polite and easy to have a conversation with. This starts with concierge, moves on to reception and on to bar, pub, restaurant and spa. Room was decent size - do not need massive room as will not spend much time in here. Nicely decorated, clean and well attended. We had room with hot tub on balcony which was great. Had food in hotel bar, in pub attached to spa and In restaurant. All excellent. Bar staff great with good choice of drinks and cocktails. Perhaps stock some gluten free bottled beer in future! Apart from that catered for my gluten intolerance very well and on second visit to restaurant they remembered this and had gluten free canopies for me. Only negative for me was daily car park charge because I didn’t book direct but I know for future. Well worth a visit.
The Kellbank
4.4/543 Reviews
After climbing the scafell pike, we went straight to this hotel. The staffs were really kind especially to the old man. You can really see the passion in his work . The hotel was amazing because it’s clean and well maintained. They also have a restaurant so you don’t have to go outside to look for a food which is really inconvenient idea for those who are tired from climbing. I guess we tried to book for an uber eats, deliveroo etc but they don’t have it in that area. The food was great and they have a free breakfast as well.
Macdonald Old England Hotel and Spa
3.9/5133 Reviews
We checked in with Ahmed on reception who was extremely polite, helpful and thorough and welcomed us for our stay. The spa treatments were good and the staff were really friendly. We did not eat our evening meal here. When we went for breakfast we were sat down without any explanation of how the system worked and given a menu so assumed we had to wait to order. We didn't know who our server was, so after 15 minutes asked a waitress if we could order. She then sent us Hazel (our server) who seemed less than impressed with us, barely looked at us and took our order and left before we could say what eggs I wanted with my breakfast meaning I had to go and get my own after observing other guests do the same. Unfortunately this was our only direct interaction with Hazel, but she seemed very welcoming and attentive giving excellent service to the table next to us, advising that if her name is mentioned on tripadvisor she gets a bonus and making comments about a former sacked member of staff which appeared to be on the basis of his nationality and I only hope is untrue. I'm sure if we came another day we might have had a better experience...

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Hotels Quick Overview

Number of Hotels154
Number of Reviews6,205
Average Price (Weekdays)S$ 305
Average Price (Weekends)S$ 339