had a really pleasant experience overall. The service was friendly, professional, and attentive—staff were always ready to help and made sure everything was comfortable throughout my stay.
The facilities were clean, well-maintained, and met my expectations. Everything was organized nicely, which made the experience smooth and stress-free.
I also enjoyed the food—it was fresh, tasty, and had a good variety of options to choose from.
Overall, I’m satisfied with my experience and would definitely consider coming back again.
We booked a room with a view of the falls, and the scenery was absolutely stunning—definitely the highlight of our stay.
However, the room itself was quite disappointing. The furniture felt very outdated, and the hotel provided disposable plastic cups instead of proper glassware. The pillows seemed moldy, which was concerning, and the air conditioning unit was extremely noisy, making it hard to relax. Even the showerhead was so worn out that it took away from what should have been a pleasant experience.
The staff were friendly and polite, which we appreciated. Unfortunately, the overall facilities and upkeep didn’t match that level of service.
I’m not sure if it was due to the room conditions or just excitement from the falls, but I found myself waking up every two hours and didn’t get a good night’s sleep at all.
Overall, the view was incredible, but the comfort and quality of the room need significant improvement.
It was very nice and new! Very quick check in. Bed was very comfortable. Room was very clean, great TV selection. New modern bathroom. Great breakfast and frendly staff. Great price too. Highly recommended!!
PROS: New, clean, secluded, decent enough gym, quiet, boring, no chemical cleaner scents other than the towels and sheets that will stay on your skin 100%... I always bring my own due to this. Free floride water lol...🙄 Don't drink it.
CONS: The heavy room doors slam insanely hard, fast and would chop fingers off, blow out eardrums and shake the walls. I woke up every door slam, hard to not. Mind blowing to spend money building a Hotel and not consider to have quality safe quiet doors.
SOLUTION! I had to use some ”white noise” to drown out the crazy door slams.
****** is a lifeless end of the line in purgatory vibe, but I'm not into that activity and wasn't there for that.
If you want a clean, new, mostly quiet nice hotel, this is a good choice if you find a good deal.
Service I never ordered food but the complementary tea and coffee are ok if stocked, NO Milk Alternatives and boring list of food to over pay for.
My hotel booking receipt included tax, but when I checked in, the staff wanted to charge me an additional 30 yuan. The next day when I checked out, I asked the staff again and they said they didn't charge me the 30 yuan, but my credit card still charged me.
Upon check-in, the 2 bedroom suite turned out to be a family suite with 2 Queen beds in the same room and a sofa bed in the other and with only 1 bathroom! Not suitable for us, 2 adult couples, to stay in. Upon our request, the hotel staff changed us to another “2 bedrooms” suite with a king size bed in each room and with 2 bathrooms. This turned out far better than the earlier room. But this room was on a higher floor and a better view of the Niagara Falls. So we had a wonderful memorable 1 night stay!w
We enjoyed our stay up until the day of our checkout. We were running a bit late so I phoned reception to request a later checkout around 12. The receptionist informed me that they were not allowing any late checkouts. So we hurried around and managed to checkout on time. We then loaded our vehicle and sat down to have a coffee. While having a coffee we noticed many people checking out after 11am.
Also I have not received my receipt yet. Would you please check into this for me.
The picture is of sunset from our room.
Thank you
Jon Bradshaw
I chose this hotel for a layover and was quite satisfied!
Facilities: The facilities are well-equipped and clean. Drinking water is provided, and the bedroom and bathroom are spacious with a comfortable king-sized bed and a large TV. Some of the handles in the bathroom are a bit old, and you need to bring your own toiletries.
Cleanliness: Clean and tidy.
Environment: Quiet at night and close to the airport. There's a McDonald's nearby. However, it's quite far from the city center, making it suitable for transit but not for city sightseeing.
Service: The service is excellent, convenient, and efficient. The front desk staff handled check-in with fluent English, and you can check out as early as 5:30 AM. There's also a round-trip airport shuttle service.
This hotel is a great option for a short stay near the airport. It’s very close and the shuttle service is convenient and reliable, making early flights much easier. The room was large and comfortable, with all the basic amenities you’d expect, though the decor felt slightly dated. There’s a small shop in the hotel selling useful items like travel adapters and it stays open late, which is handy, along with a vending machine for snacks and drinks. Overall, it’s perfect for a quick stopover when you need practicality.
Hotel near Downtown Toronto,Toronto85.3% of visitors choose this area
YYouyudeshunzhiyuanweiji2026.02.23
The room was spacious with a great view and a convenient location, within walking distance to the Eaton Centre and Union Station, surrounded by major corporations like KPMG. The deposit was refunded quickly; the pre-authorization was released instantly upon check-out, unlike other hotels in North America where it can take up to two weeks.
Very Good
390 reviews
8.8/10
Price from
THB 6,058
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8.5/10
Very Good
GGuest UserLocation & Accessibility
The hotel is perfectly situated near the central business district and major transit hubs, making it ideal for both meetings and sightseeing.
Room & Amenities
The room was modern, impeccably clean, and featured high-quality bedding that ensured a restful sleep. The fitness center and pool were well-maintained with an efficient layout.
Dining & Service
The breakfast buffet offered a great variety of fresh options with prompt service. Most importantly, the staff provided professional and attentive hospitality from check-in to departure.
Verdict
A well-balanced hotel offering consistent quality and a productive environment. Highly recommended for business travelers.
GGuest UserDisappointed. Booked a double queen room. Received a call asking if I would like an upgrade to a suite.the suite was below grade , single queen with a 1970s Niagara Falls love hotel jacuzzi wrapped in mirrors in place of the 2 nd bed.
Was there back in December and they failed to make up the room 2 nights. This time I was there 2 days and they failed to make up the room.
The counter staff were pleasant and apologetic. The continental breakfast was good and the lady working there was very nice.
The location was good for my purpose and the cost was inline for a 2 star hotel.
XXuhaoyuThe hotel is located near College Station, which makes transportation incredibly convenient – the location is pretty good. Room cleanliness was average, but the facilities are quite old. The downside is the soundproofing is really poor; I frequently heard noise. Also, the Wi-Fi is terrible and often wouldn't connect. Breakfast options were standard and didn't change daily, but it tasted pretty good. Overall, the hotel service was quite thoughtful.
GGuest UserThis was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!
GGuest UserI’ll start with the positives. This is a fantastic location. You are steps from major downtown Toronto attractions. Restaurants and shops are everywhere. The CN Tower rises right in front of the building, which is pretty hard to beat. The apartment was clean. There were lots of towels. The bathroom was bigger than expected. If you split this with another couple, the price becomes very reasonable for downtown. That said, the second bedroom is tight. There’s basically no space for suitcases or personal items. Now the not so good. Arrival and check-in were chaotic. It was pouring rain during rush hour and there was nowhere to park as instructed. My husband had to keep circling while I ran inside getting soaked. Despite completing online check-in and receiving an “online check-in complete” email, my security deposit hadn’t gone through. I had checked the many emails they sent and didn’t see anything flagging this. Even though everything else was fully paid in advance, they wouldn’t let me go to the room to dry off or grab my glasses to fix the issue. I had to authorize a manual credit card charge over the phone because I couldn’t read their links without my glasses. Not a great feeling. The building entrance is nice. Big, clean, and airy. The hallway to the unit is the opposite. Worn carpet, scuffed walls, chipped paint. Not the best first impression. Inside the unit was better. It looked freshly painted and was clean. I paid extra for a balcony thinking “Metropolitan Lofts – CN Tower” meant we’d be sitting out admiring the tower. That part is on me for not checking. The listing didn’t promise a view. Our balcony faced an office building and a parking lot. Below was a sad patch of grass filled with old boots, a broken broom, crushed beer cans, and what felt like 10,000 cigarette butts. The neighbour used their balcony as a full-time phone booth at max volume. If you’re not on the Front St side, don’t bother paying extra for a balcony. The unit had enough space for two, but it was too warm. The thermostat didn’t do anything. It stayed around 24–25°C the whole time, which made sleeping uncomfortable. The bedding didn’t help. The bottom sheet was just a tucked flat sheet. It came loose both nights. The duvet setup was also odd, with layers of flat sheets above and below the duvet that slid around. I kept waking up on the mattress pad or directly on the duvet. A fitted sheet and proper duvet cover would fix this. The worst part was the elevators. They are very slow. Plan an extra 10–15 minutes just waiting. The middle elevator felt unsafe. It opened and closed repeatedly for no reason. It stopped at every floor with no one there. It randomly changed direction mid-trip. One time it didn’t line up with the floor and we had to step down. That was enough for me. I took the stairs after that. Overall: 5/5 for location, 4/5 for cleanliness. If you’re a group of four, the two-bedroom can be a decent value, just expect tight space. If you care about smooth check-in, reliable elevators, temperature control, and decent bedding, this might not be your place.
AAnonymous UserOverall, it was a great stay with excellent value for money, and the room was clean. It's very close to the airport, about a 10-minute drive. The only downside was waiting for the shuttle at the airport for half an hour, but it never showed up.😹
GGuest UserFive-star amenities, overall pretty good, I slept comfortably. The only thing is there were no toothbrushes; mouthwash was provided instead. There are quite a few rooms, and it's generally quiet. The key highlight is its proximity to the airport, making it super convenient to get to T3.
Kkyes123nice little place pool was warm wish the slide be open more days then fri n sat had a park side view not much there but atleast nice lil balcony
GGuest UserThe location was great — just a short walk to the falls and Clifton Hill, which was super convenient. The hotel does feel a bit dated and could use some maintenance; for example, the top of the closet was a bit dusty. The room was on the smaller side, but perfectly fine for a solo traveler — it might feel a little tight for two people. That said, it was overall clean, and the guest services team was very friendly and helpful
VVivian Dewi ShenRequested the newly renovated room instead of non renovated. The hotel staff was very kind and friendly to let us check in at 1.30pm as our rooms was ready. Eventhough we didnt get the connecting room as we requested but we were happy enough to let us an early check in.
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