GGuest UserWe had an incredibly disappointing stay at Mercure Namur from 13 August to 15 August . Our experience was ruined by the inconsiderate behavior of neighboring French guests, who made excessive noise past midnight ( between 12:30 until 4:30 am….)Despite the constant loud music, shouting, and banging on the walls, and slamming the doors etc maybe they lost some money at ******.
I contacted the front desk , they made noises again after hotel security left. This made it impossible to get a decent night's sleep. We were awaken until 4.30 am .
We expected a peaceful stay, but instead, we spent the night in frustration. I hope by bringing these matters to your attention, similar incidents can be prevented in the future ensuring better restful experience for all guests.
XXueliingThe room is very design-conscious, with many environmentally friendly elements, in line with the European concept of sustainable development. The surroundings are very quiet, the room is very clean, and it is very close to the business trip location, which is very convenient.
BBideliuThe whole mountain is a castle, overlooking the entire Namur city, the sensory effect is very good! The hotel staff is warm and active, the room is clean and tidy, a great experience!
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