Would like to commend front desk staff Jason for personally attending to our check-in. He had painstakingly showed us to our Block B apartment room helping to also push 1 of our bags. As the room did not provide us with a sunrise view, had requested for a room change for the 2nd night and Jason himself again personally came to help us with the room transfer movement. His good english was a also pleasant surprise.as also his charming attitude and smiling look. The resort should cherish such young & kind-hearted staff. Kudos to him!
Also, there was a manager (unfortunately could not remember his name who had a christian name to his name tag and slightly burly sized) @ the indoor pool/spa reception who should be praised for also taking the trouble to allow us entry (though we did not book any slot) on our check out day for us to take some photo pics for remembrance. He actually helped us take our couple shot, took the time to showcase us the nice indoor pool and its magnificent balcony view before accompanying us out and showing us the way to the beach. Thank you kind sir!
The fantastic service we received from above 2 gentlemen is really testament to Shillamonogram's astute and comprehensive staff training especially with focus on customer satisfaction. Well done Shillamonogram. Will certainly recommend the resort for a wonderful staycation.
[Real Review]
Pros: New, decent weekday price, plenty of places to eat in Gangneung. Bedding was also satisfactory.
Cons: When I asked about the bed being different from the photos, they explained 'Hollywood bed' even drawing pictures. Tsk tsk, they couldn't understand the customer, so I just let it go to avoid getting upset. Staff need more training. Also, I request that the photos for the 'Hollywood room' be replaced with actual realistic pictures. The images seem detachable. There's noise between floors, ugh! Lack of signage for the Residence building and Hotel building could lead to confusion with parking. 'All rooms ocean view' is a lie; many rooms have only a partial ocean view. Shower water drains slowly and pools. While it looks clean like a model home, there's only a table and chair, so you have to spread your belongings on the floor. Lack of shelves. It's a shame about the empty wardrobe. Only one power outlet, so you can't use the capsule coffee machine and kettle at the same time. The layout isn't designed from the guest's perspective. I didn't use the pool because you have to reserve, pay, and are timed, which was annoying. The infinity pool also looked small. Overall, a lack of detail from the user's perspective.
However, it's clean, so it might be worth visiting before it gets old.
We booked two rooms and the front desk gave us a corner sea-view room. The layout was a bit different and very spacious, and the view was absolutely stunning. The hotel is located on Gyeongpo Beach, which is the most beautiful beach in Gangneung. There's an infinity pool on the rooftop with ocean views, and you can find the famous Chodang soft tofu nearby. It's also not far from Anmok Coffee Street. You can take a taxi to Jumunjin to see the Goblin filming location and the BTS bus stop. Right across from the Goblin spot is a famous soft tofu ice cream shop with beautiful floor-to-ceiling windows overlooking the sea. Overall, Gangneung doesn't feel that big, and it's quite convenient to get to the attractions by taxi.
The hotel is located right next to a busy street with a bit of sea view.
A popular seafood market is in a walkable distance.
The room is clean and the staff is friendly.
Good: Very spacious room with great view and a balcony! Bathroom had a rain shower. Walkable to Yeonggeumjeong Pavilion which has great night view. Bus opposite hotel goes directly to Seoraksan. Walking distance to Intercity Bus Terminal.
Bad:
1. Front desk. I asked about the swimming pool when it was before 9PM. Official closing time was 10PM and last entry was 9:30PM. Front desk staff told me the swimming pool entry has closed for the day even though it's not 9PM yet.
2. Only had housekeeping once even though I stayed for 4 nights. This was not explained during check in.
The condition of the convention tower room was good.
The snowy scenery was also very nice.
There were many places to go and things to do for a vacation, so it was good.
The water park, swimming pool, sauna, Unamjeong, *** (Kangwon Land), gondola, skiing, sledding, etc. were spread out, so it wasn't too crowded even though it was a holiday, which was even better. ㅎㅎ
I'm even more satisfied because there's something for everyone, from children to adults.
It's a bit far to get there, but it's definitely a vacation, so I'd like to visit again^^
We checked in a couple of hours after 6:00pm and there were no check in lines at all, the check in and check out process was very smooth and efficient. The room was clean, with great views of both the shops and restaurants below, and the partial ocean view was nice as well. The hotel had a convenience store on the 5th floor which we visited frequently. My family and I enjoyed the Ramada by Wyndham Gangwon Sokcho and will be returning soon,
Waking up to the sight of the sea was both relaxing and refreshing. The cleanliness of the room and the entire hotel was very well-maintained .
However, there are some areas that could use improvement. The amenities were quite limited. Toiletries weren’t provided, which was fine, but having them would have made the stay more convenient. Also, access to the pool, sauna, and gym required a separate payment, which was a bit disappointing given that many hotels usually include those facilities.
The breakfast was enjoyable, though it came at an additional cost. It was good, but nothing particularly special.
Overall, the best part of this hotel is the beautiful view and the friendly, helpful service from the staff. If you're looking for a clean place with a great view and don’t mind paying extra for amenities, this could be a decent choice.
Super value for money! It’s a 8 minutes walk from sokcho express bus terminal. The room is just right for a solo traveller wld be abit of a squeeze but it’s alright for 2 person as well. Super convenient that there’s a microwave at the lobby since Korean restaurants usually don’t cater to solo diners so you would need to takeaway most of the time . Saw in some of the reviews that the elevator takes a long time but the hotel has fixed that! They split the elevators such that there’s 2 elevators for the lower floors and the higher floors. Would definitely come back next time! No toothbrush provided but slippers, shampoo, conditioner, body wash and bottled water are available
Lotte Resort has the best ocean view sitting on the edge of a cliff on the coast. Located centrally in sokcho, it offers the dining options of town and also the outdoor hiking of Seoraksan just 20 mins drive away. Resort had lots of in house facilities, water park, 7-11 at basement floor. Truly exceeded expectations.
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8,5/10
Very Good
EEEErikaaaTraveling with a 2-year-old child
It was nice that there was a children's playground, an indoor pool, and a large hot spring bath. The child was very satisfied.
The dinner buffet had delicious snow crab and sashimi.
There were various activities on site, as well as a convenience store, restaurant, and cafe, so we could enjoy ourselves all day at the resort.
About 20 cm of snow fell in the middle of the night, but the staff worked hard to shovel it away, which was great.
There were mats laid in the pool to prevent slipping, but they were not all over the place, so the tiled parts were slippery, so please be careful if you have small children.
I asked for bed guards when I checked in, but they never came to install them.
Hhau yeeHotel is clean and fun. Our family enjoy much. They have treasure hut and uncountable lego blocks in the room. My girl loves this hotel the most in the whole Seoul trip.
My girl enjoyed the little game in room, the swimming pool, a small warm pool, indoor children playground very very much!
For car parking, we followed the naver map arrive the hotel. When we got there, they didnt allow us to park in front of the hotel, and we need to drive back to their specific parking area, and took shuttle bus back to the hotel again. This action wasted us an hour to go and back, and even waited around 30mins for check in. If they allow us to put down the luggage and do check-in first, and park the car later, that would be much better. It is sad for the 1st impression. And I found the locals would ask the staff to park their car for them to the specific car park. How come this could not be the same to foreign guests?
One more is not good about the dinner buffet. This was paid, W90000. When we got there after swim, around 8-8:30pm, the food left not much.But they close at 9:30pm. They refill slowly slowly.
GGuest UserWe booked two rooms and the front desk gave us a corner sea-view room. The layout was a bit different and very spacious, and the view was absolutely stunning. The hotel is located on Gyeongpo Beach, which is the most beautiful beach in Gangneung. There's an infinity pool on the rooftop with ocean views, and you can find the famous Chodang soft tofu nearby. It's also not far from Anmok Coffee Street. You can take a taxi to Jumunjin to see the Goblin filming location and the BTS bus stop. Right across from the Goblin spot is a famous soft tofu ice cream shop with beautiful floor-to-ceiling windows overlooking the sea. Overall, Gangneung doesn't feel that big, and it's quite convenient to get to the attractions by taxi.
DDrCraqIt was a very nice experience - of course the hotel is more expensive due to its unique ”design”, but for us it was worth it (we only stayed one night). The staff is friendly and helpful, the rooms were nice and clean and parking was included. Only thing is, that there is a little walk from the parking lot to the reception, but there are carts that can be borrowed. Also the surrounding area is nice and has some viewing spots worth exploring. We had nothing to complain.
GGuest UserI visited Gangneung with my brother for a two-night, three-day trip to take photos and see the sunrise.
I had a good experience at the Brown Dot Hotel in Suncheon before, and since the Gangneung Gyodong branch was newly opened, I booked it through Trip.com.
Everything was new and clean, and it was very well-maintained and clean. We had a pleasant two-night stay. My brother was also very satisfied, which made me feel good.
I deducted one star from the facilities rating because the shower didn't drain properly, but the breakfast and service were excellent, so I have only good memories. I definitely want to come back. I hope your business prospers!
GGuest UserNice place to stay. Very close to Mona Yongpyong Ski Resort. Nice view. Ample parking space. Spacious Room. Ondol room can fit 6 people. Kitchenette provided for cooking. There was an issue with our toilet where the toilet bowl is clogged. When we contact the front desk, they promptly send a staff to fix the toilet. Everything is perfect and we enjoy our stay at Tower Condominium.
GGuest UserThe Sokcho Cassia Hotel, which we visited for our wedding anniversary trip, was located in Daepo Port, and we could see both the port and the sea from the veranda of the accommodation. It was on the 25th floor, and when we went in, there was a slight musty smell from the bathroom shower room, so we took off one star for cleanliness! The breakfast here was 66,000 won, which was expensive compared to other accommodations, so we had high expectations, but there weren't many options for the price. Weekends are divided into three parts, and you can choose on a first-come, first-served basis when you check in. I think the checkout time was 11:00, but we checked out right after 8:00 after the first part of the breakfast to avoid traffic.
LLeia K.The Orchid Hotel was everything and more as described on their website and the reviews. I stayed in the superior room with 1 king bed which was very comfortable. The air conditioner is adjustable to your preference. The hotel was very clean, spacious, very friendly staff (24hr lobby staff)and in the perfect location. They provided robes, slippers, 2 bottled waters, clean towels daily. The bathroom has a bidet which is separate from the shower area. They also have a pot to heat water instantly and they provide coffee and camomile tea bags. There was a large desk area in this room and a large television. The location is right across the street from a large shopping mall that also has restaurants and walking distance to Musil (restaurants, cinema, shopping). They do have a pool and has pizza and beer every evening at rooftop bar. All your needs are very close to this hotel. The bus terminal is ~6 minutes walking distance and train is ~ 10 minute taxi ride. Approximately 2 miles is the outdoor market (food/shopping). Considerations: make sure to bring international chargers, translate app and if get Wow pass can top up with cash at 7/11 or CU. I did make several attempts to top up on Wow pass app with credit card and was having difficulty. The bus terminal and taxi’s accept international visa credit card. The bus terminal does not accept T card. I highly recommend this hotel. Thanks to the staff and cleanliness.
GGuest UserWould like to commend front desk staff Jason for personally attending to our check-in. He had painstakingly showed us to our Block B apartment room helping to also push 1 of our bags. As the room did not provide us with a sunrise view, had requested for a room change for the 2nd night and Jason himself again personally came to help us with the room transfer movement. His good english was a also pleasant surprise.as also his charming attitude and smiling look. The resort should cherish such young & kind-hearted staff. Kudos to him!
Also, there was a manager (unfortunately could not remember his name who had a christian name to his name tag and slightly burly sized) @ the indoor pool/spa reception who should be praised for also taking the trouble to allow us entry (though we did not book any slot) on our check out day for us to take some photo pics for remembrance. He actually helped us take our couple shot, took the time to showcase us the nice indoor pool and its magnificent balcony view before accompanying us out and showing us the way to the beach. Thank you kind sir!
The fantastic service we received from above 2 gentlemen is really testament to Shillamonogram's astute and comprehensive staff training especially with focus on customer satisfaction. Well done Shillamonogram. Will certainly recommend the resort for a wonderful staycation.
GGuest UserSooooooo niceeeee!!!! We will definitely come again for a skiing trip. We took a 2 bed-room with kitchen unit facing the skiing hills. The view is awesome. As a guest staying at VivaldPark, we got a 10% discount for the Snowyland Ticket. Unforgettable memories.
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