A very nice hotel with great facilities. It has a public bath, and there is also a washing machine available (chargeable), so you’ll need to prepare 100-yen coins — about 600 yen for 2 hours.
They offer free coffee, which is a nice touch. The breakfast is buffet-style with a wide variety of local Japanese dishes. I especially enjoyed the tamagoyaki (玉子烧) — I had quite a lot of it, hehe.
The tatami-style room is very comfortable. It’s also convenient to buy snacks or instant noodles/ramen and enjoy them in the room.
Overall, it was a really pleasant and enjoyable experience.
An excellent hotel. The location is very convenient, a 20-minute walk from Kumamoto Station or a 10-minute tram ride.
The reception staff are courteous and attentive.
Essential items can be collected on the ground floor.
The room was on the very top floor.
The beds are large. The cleaning service is excellent, with towels changed daily.
Perhaps the only drawback is the lack of sufficient space to open a large suitcase, you have to jostle about to do so.
At one point, the room became quite stuffy, the air conditioning didn’t help with the air circulation, and the window couldn’t be opened. I realise this has been done for everyone’s safety.
Location is very good, walking distance to the shopping streets.
We had everything we need from the amenities area.
Breakfast is very good range, and most important YUMMY! The staffs at the breakfast area were very friendly and helpful too, they even helped my son (5yr old) with his drink he wants 🥰
We loved the bath, face and hand towels that are used in the hotel. They feel so soft to the skin!
The hotel's location is excellent. It's about a 10-minute walk from the Kumamoto Bus Terminal after taking a bus from Fukuoka. The commercial district, Kumamoto tram, and Kumamoto Castle are all nearby and easily accessible on foot. The hygiene is impeccable; you even take off your shoes upon entering the lobby, storing them in shoe lockers on the first floor. The front desk service was superb. We stayed for three nights and changed rooms once, and they immediately allowed us to check in, without making us wait until 3 PM. When we looked lost outside, they promptly provided us with a map, suggestions, and directions. The deluxe twin room, a Japanese-style room, is quite spacious by Japanese standards and elegantly decorated. The washing area, shower, and toilet are three separate, independent spaces. The onsen (hot spring) on the 11th floor is also very clean, with a pleasant environment. Afterward, there are free ice pops and a relaxation area. Free ramen is served at 9:30 PM, which was also delicious. There's free coffee on the first floor, and the breakfast is abundant and exquisite, with a high 'eatability' factor. All in all, I hope to have the chance to stay here again.
Location was convenient to reach tourist spots. Room was comfortable, with daily cleanup service. Staff were hospitable, albeit a little robotic (aka just doing their job). They also provide a free Kumamoto postcard and mailing services. Private parking was available at 1,300 yen per day. Carpark staff were professional and more genuine. The elevator style parking lot was interesting. The breakfast spread was of good variety and had small changes everyday, so it’s not boring. However, the staff strictly enforced the food retrieval timings, so better to go early and plate the food you want before they remove the food trays.
Everything is good. Only surprised fact is the check in and check out time.
We booked two rooms, King Double and Executive King Suite. The double room can be checked in from 15.00hr and checked out before 11.00hr next day which is normal and understandable. For Suite, check in time is 17.00hr and check out time is 9.00hr next day. It seems Suite got inferior benefit than the normal room. You pay more for less in Suite. Understand that it is hotel policy but I never experienced different policy for different room type in the SAME hotel. So, be aware of this.
This is a great hotel with a view of Kumamoto Castle right outside the window. You can also use points here. There are plenty of restaurants nearby, and the parking lot is quite spacious.
Kurokawa onsen was the highlight of my trip to Kyushu. So I splurged on this accomodation. I chose a room with river view and it was the best decision. Love the stay so much.
Staffs were lovely and helpful. They speak good English and Mandarin. Lobby was spacious. Plenty of spaces to chill and chat as a family.
The onsens were abundance to choose from.
Breakfast was awesome, so was dinner.
We got the room with 2 beds and 2 futons. We all enjoyed our stay so much
This hotel is really nice and conveniently located right on top of Sakura Machi mall, so there are plenty of food options and shops for shopping.
Right across the street is a pedestrian street, which is great for walking around. It’s not too crowded, so the atmosphere is quite relaxed.
There’s also a major bus stop right downstairs, which makes it super convenient—especially if you don’t have a car. If you’re traveling between cities, this is likely a main stop you’ll pass through.
For those who drive, you can find parking nearby. The hotel may offer parking discounts at certain locations, but I’m not entirely sure which ones.
The hotel itself is beautiful, modern, and smells really nice—feels new and well-maintained. Amenities are quite complete as well.
The bed and pillows were just okay, slightly leaning towards the uncomfortable side. However, the bathroom is excellent, with a separate standing shower and a small bathtub. The room I got was also quite cute, with a small sofa area, which was a nice touch.
Right on a lively street, it's great! Perfect for a stroll or doing anything else. There's also a constant flow of people. Games, snacks, izakayas, and a convenience store are all downstairs. The service is also very sweet.
Environment: 👌
Service: 👌
Hygiene: 👌
Facilities: 👌
Amazing
1015 reviews
9.5/10
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BRL 241
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Latest Reviews for Kumamoto Prefecture Hotels
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8,4/10
Very Good
JJiangchuanmaijiuPros: Great location, super close to Sakuramachi bus terminal, making transfers really convenient. The front desk staff were also excellent. When I asked about sending my luggage to my next hotel, they took my next hotel reservation, handled everything themselves – contacting the next hotel and even filling out the shipping form for me.
Cons: The facilities are quite old. The water boiler is just a small stainless steel cup that you heat up – it's tiny and seems unsafe, I can't understand why they haven't upgraded it. Breakfast was also mediocre; all the fruit was canned.
เเปรี้ยวไปเรื่อยIt was actually pretty good, not as bad as some of the Google Maps reviews suggest! Our triple room was huge; we could easily open three suitcases and still had a sofa area to relax. The room was clean, even the AC vents in the bathroom were dust-free. All the toiletries were provided. They have a karaoke room, a common lounge for reading, a gym, a ping-pong table, a walking track, and massage chairs. After dinner, I even went to burn off some calories by playing ping-pong. There's an onsen with a public bath and six private onsen rooms, all free and available all night without booking! The front desk staff were polite and friendly, and they communicated well in English. Even though there were three tour buses full of Thai and Korean tourists, it wasn't chaotic at all. For dinner, the all-you-can-eat crab wasn't huge, but it certainly wasn't tiny and meatless. And there was a wide selection of free alcoholic drinks, so it's probably a drinker's paradise!
GGuest UserLocation is very good, walking distance to the shopping streets.
We had everything we need from the amenities area.
Breakfast is very good range, and most important YUMMY! The staffs at the breakfast area were very friendly and helpful too, they even helped my son (5yr old) with his drink he wants 🥰
We loved the bath, face and hand towels that are used in the hotel. They feel so soft to the skin!
MMingminnnnThe hotel is conveniently located near the city center, with shopping right downstairs. The triple room we stayed in was a decent size, but the bathroom drain had a really unpleasant, garlicky smell that I absolutely disliked. The public bath was a bit chaotic and not a hot spring; it had a strong bleach odor. You get what you pay for, I guess. The hotel's partner parking next door had a height limit, and the other partner lots were too far and not much cheaper. The next day, I just parked in the non-partner lot across the street, which was only about 200 yen more for the night.
GGuest UserIt’s the first hotel that I’ve been to in Japan that had a normal check-in procedure through the receptionist rather than a machine, and you’re greeted upon entry. The location is so perfect and considering it’s right next to the train station, I didn’t hear a thing. Also the room for the price was very comfortable and spacious!
TTravel Minds• Heart •EyesA very nice hotel with great facilities. It has a public bath, and there is also a washing machine available (chargeable), so you’ll need to prepare 100-yen coins — about 600 yen for 2 hours.
They offer free coffee, which is a nice touch. The breakfast is buffet-style with a wide variety of local Japanese dishes. I especially enjoyed the tamagoyaki (玉子烧) — I had quite a lot of it, hehe.
The tatami-style room is very comfortable. It’s also convenient to buy snacks or instant noodles/ramen and enjoy them in the room.
Overall, it was a really pleasant and enjoyable experience.
MMaggic✨An excellent hotel. The location is very convenient, a 20-minute walk from Kumamoto Station or a 10-minute tram ride.
The reception staff are courteous and attentive.
Essential items can be collected on the ground floor.
The room was on the very top floor.
The beds are large. The cleaning service is excellent, with towels changed daily.
Perhaps the only drawback is the lack of sufficient space to open a large suitcase, you have to jostle about to do so.
At one point, the room became quite stuffy, the air conditioning didn’t help with the air circulation, and the window couldn’t be opened. I realise this has been done for everyone’s safety.
LLei,taoOverall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
Lluv travelingStayed one night at Fairfield by Marriott Kumamoto Aso and it was a peaceful, refreshing stop during my Kyushu trip.
The hotel is set near the beautiful Mount Aso area, surrounded by nature — a perfect contrast to the city. Waking up to the fresh air and quiet atmosphere was honestly one of the highlights.
The room was clean, modern, and minimalist, with everything thoughtfully designed for comfort. While it’s not a luxury resort, it delivers exactly what you need: a relaxing, no-fuss stay with great quality.
The shared lounge space was a nice touch — spacious, cozy, and ideal for unwinding or grabbing a quick bite.
One thing to note: there’s no on-site restaurant, so it’s best to plan meals in advance or explore nearby local spots.
Overall, it’s a great choice if you’re looking for a calm, scenic stay near Aso. Perfect for a short getaway or a stopover while exploring Kumamoto.
Would definitely recommend for nature lovers and road trip travelers.
HhelensilivrenThe tea cup in the room was not clean, i wish the hotel payed more attention to that. The hotel itself is very close to the station and the breakfasts are good, I've been there twice and each time the food was a little different. The staff at reception desk is very helpful
How much is the average rate for hotels with Breakfast in Kumamoto Prefecture?
For hotels with Breakfast in Kumamoto Prefecture, the average price on weekdays is BRL 1,187, and the average price on weekends (Friday–Saturday) is BRL 1,290.
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