The hotel itself was decent, but the staff were quite poor. Even though there were other rooms available, they deliberately gave me a room at the very end of the hallway. After checking in, I found out the window was broken. I asked to switch rooms, and upon my request, they gave me a room very close to the elevator.
Hotel near Leeds City Center,Leeds100% of visitors choose this area
YYiduidui2026.05.12
The hotel is brand new, and the room is incredibly spacious with no unpleasant odors. The smart climate control kept the temperature very comfortable. The bed was soft and the window was large, which really helped me shake off the fatigue from staying in some super old hotels in France. I definitely want to come back again! (Picture three shows the view from the window)
It was a lovely stay. Breakfast was on promotion at £10 per person which was helpful with a large family. Location was in the city centre and close to all venues for the Bradford literature festival. Staff, especially the man at reception was very helpful .
The food shop mylahore and sapphire were 👍
Hotel near Leeds City Center,Leeds100% of visitors choose this area
GGuest User2025.09.23
The hotel breakfast was delicious and had a good variety. The front desk service was excellent; we arrived early and they thoughtfully arranged an early check-in for us. The hotel's location is super convenient, very close to both the bus station and the train station. The only minor drawback was that the cleaning staff entered the room without knocking to ask if we needed anything.
Hotel near Leeds City Center,Leeds100% of visitors choose this area
QQingyiyuren2025.08.23
The hotel is right next to the train station. The front desk staff was a Pakistani guy, and he was incredibly friendly. Seeing I was Chinese, he immediately upgraded my room, telling me, 'I must give you the best, everything is new, everything is fresh.' When I was filling out the form, I had only completed two lines and was about to ask him about the third, but he just said, 'It's fine,' and took the form away.
As soon as I entered the room, for the first time ever, the lights came on without me having to insert a card. It was also the first time I've seen a welcome message with my name on the TV. This was also the first time I've encountered air conditioning in any accommodation in the UK (be it hotels, B&Bs, or dorms). It was the first hotel that made me feel like it was a complete package (everything was well-equipped, except for the usual lack of toothbrushes and toothpaste). And it was the first time I played a game with a remote control (though I fell asleep after just a couple of tries).
By the time I settled in, it was already 9 PM. At this hour, finding a restaurant outside is tough, and walking around a strange city at night didn't feel very safe. But the hotel has its own restaurant. The prices were a bit steep, but the service and food were definitely worth it, especially the feeling of being able to have a hot meal after a long, tiring day. (The fries were genuinely freshly made, and they gave a whole jar of sauce!) It was a truly satisfying experience.
The staff here are genuinely great. Whether it was the Pakistani guy at the front desk, the Black gentleman at the restaurant, or anyone else, they all made an effort to say a few words in Chinese. It really felt like what they say in 'Blossoms Shanghai' – even though you can communicate in English, when someone speaks your language, you truly feel their sincerity. For that meal, I fully expected to pay a service charge (and I would have gladly paid it at this restaurant; normally, I'd remove it if I didn't feel the service was earned). But the bill came with clear pricing, no hidden fees. I didn't have any cash on me, otherwise, I definitely would have left a tip.
Nice enough hotel, room was spacious and well equipped. But it was a little bit old and grubby in the bathroom, not terrible but not brilliant. The old building is lovely but the extensions are pretty ghastly.
Great Central location and decent size room. Just lacking attention to detail. Room booking hot - no thermostat on radiator and windows sealed shut! A fan was provided. A 2nd small window in the bedroom missing a curtain and blocked bath drain!
I booked as I wanted a hotel near leeds first direct arena fantastic location for this purpose was a 5min walk away and I'm a slow walker due to a bad knee. I booked a twin room the beds were bigger than a standard single bed very comfy and dont get me started on the pillows they were just perfect! The staff on each shift were lovely and welcoming, I got a great surprise as didnt realise the room included a complementary breakfast, it was buffet style so wasn't really expecting much from it I couldn't have been more wrong it was lovely and plenty of variety even down to a machine to make your own waffles!
I will definitely book there again on my next visit to leeds
Hotel near Leeds City Center,Leeds100% of visitors choose this area
CCallum T2025.07.28
We had a wonderful stay at the Dakota in Leeds. The staff were phenomenal and very accommodating, even taking delivery of an item prior to our arrival. It is excellently located, with a solid albeit not spectacular breakfast.
Arguably the only area for improvement would be providing a few more amenities in the room. There is no mini fridge, limited wardrobe space, and the bathroom was a little lacking - no cotton pads, cotton ear buds, or toilet brush.
Otherwise I can highly recommend this place for any stay in Leeds.
Amazing
133 reviews
9.5/10
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8,1/10
Very Good
GGuest UserAll of the staff were exceptionally helpful and friendly during my stay which added to the experience. The hotel is truly lovely and the setting is beautiful. The rooms are well appointed and the views from the rooms and bar were amazing but it’s the high level of customer service that makes me want to return and recommend this hotel as a place to stay in Wakefield.
GGuest UserIt was a lovely hotel very clean rooms, comfy bed.
However remember to book your breakfast the night before otherwise it cost £17 per person instead of £14 ( was a bit of a kick in the teeth) buffet style breakfast so food wasn’t particularly hot and we were waiting around for lots of items to be replenished even though it wasn’t to busy.
Big queue for the coffee machine as one was broken so only one working.
Upon check out don’t forget to enter your car Reg if you had parked in the Docklands car park where you get a discount.
All in all a pleasant stay in a great location
GGuest UserThis was mine & my daughter’s second visit to the hotel, the first time was excellent on all counts. This time sadly the breakfast wasn’t very good, the sausages, eggs & hash browns were luke warm & tasted like they had been sat there for quite a while, so we ended up leaving that food. Also, sadly, the two coffee machines were out of order so we just had to have instant coffee.
Our room was lovely & spacious though & the reception staff were nice & friendly. The hotel is in a good location for walking into the city centre.
GGuest UserPoor customer service.
There is an info in the room that taxi can be booked at reception desk. We went to reception and the staff member only pointed at the phone numbers and told us we could book it ourselves. She didn’t even get up from her chair or come over to assist us .
Room only ok, lots of dust in the bathroom ventilation vent
MMs.MeeraI loved staying at Quebecs, I was here for a solo trip and only stayed for one night. Its very boutique, staff at the reception were lovely and professional, explained everything that I needed to know. My room was very spacious and comfortable. Will definitely be booking here again, maybe more than one night next time!
TTara salisburyI booked as I wanted a hotel near leeds first direct arena fantastic location for this purpose was a 5min walk away and I'm a slow walker due to a bad knee. I booked a twin room the beds were bigger than a standard single bed very comfy and dont get me started on the pillows they were just perfect! The staff on each shift were lovely and welcoming, I got a great surprise as didnt realise the room included a complementary breakfast, it was buffet style so wasn't really expecting much from it I couldn't have been more wrong it was lovely and plenty of variety even down to a machine to make your own waffles!
I will definitely book there again on my next visit to leeds
GGuest UserThis place has a lot of potential, but also leaves a lot to be desired.
Having booked a cabin, we were tucked away from most other rooms however the noise between our block of 3 cabins travelled terribly. We could hear full clear conversations from our neighbours, meaning our rest was dictated by the plans of others around us.
The cabin itself was okay, but felt in need of a good refresh. There was a general musty smell within the room and the inner window didn't shut due to wood swelling. The space appeared generally clean, but again, felt as though it was in need of a deep clean to get rid of dust and dirt.
The location itself is lovely, staff and service was good, but for the price we paid for the room and the space we got, I dont feel this was good value.
GGuest UserThe hotel it's self was brilliant and the location was fab . Got late check out witch again was great but the cleaning was not great BUT I did talk to the lady in the morning and she asked for the photos and flagged it straight away. This lady was fantastic but didn't get her name .
The bed sheets where ALL inside out and the bottom sheet was not big enough so there was a 4” gap at the top of the bed witch was mattress protecter, this had a dirty mark on it that looked like blood .
The whole room was dusty and the spoons for the cups where dirty and it looked like it had not been hooved . I didn't want to course a fuss as me and my daughter had a brilliant night and I didn't want to spoil it .
It was flagged with management so I'm hoping they get in touch with me regarding this situation as obviously I did pay for a clean room .
AAlanAsoundAmazing hotel, perfect location, very clean. I wish I had more time to have a bath, etc!
The staff was friendly too.
A couple of hiccups: my card didn’t work, and another customer had the same issue at the same time, so it must be common. Also my shampoo pump didn’t work so I couldn’t shampoo.
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