Hotels With breakfast in West Midlands, United Kingdom

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

So convenient for everything!  We had an earlier check in than we expected. Met friends at Brindley place and enjoyed a weekend with friends. Breakfast was great, with a lot of variety, friendly staff and options for all diets.  Parking was super close and relatively good value considering the location. Beds were very comfortable and the bathroom well appointed with White Company goods.  No noise from neighbours so all in all a really good choice.

Here's a polished, balanced, and favourable review: I had an enjoyable stay at the Britannia Hotel Coventry. The location is excellent, especially being right next to the bus station, making it very convenient for travelling around the city. The front desk staff were friendly and provided great service throughout my stay. My room key stopped working a few times, but each time the issue was resolved quickly and efficiently. I also needed to ask about using the older-style shower hose, and the staff were polite and happy to help. The room was clean and tidy, with fresh towels provided. It was well equipped with tea and coffee making facilities, a kettle, a hairdryer, and an iron, which were all useful extras. The bathroom could do with a bit of a refresh, but it was clean and everything worked as expected. There wasn't any air conditioning, although there was a desk fan next to the bed, which helped keep the room comfortable. Overall, I enjoyed my stay. The friendly service, convenient location, and good room facilities made for a pleasant visit, and I would happily stay here again.

first room we got was dirty and had what i think was burnt bacon on the floor and some stains on the bed, along with a fish type smell so we got swapped, second room was great though, no window in either room but did have air conditioning so can’t complain. The lifts are not very great very unsettling so we opted for the stairs instead, but the stairwell in some areas was riddled with damp and mould so quite a hazard. entrance is in an alleyway which was really uncomfortable to get in, but based right in the centre which is exactly as we wanted. we staff at the reception was great the lady who swapped us was amazing, and another man there on the second day we informed him of a problem with the lift and he was lovely and kind, would recommend for maybe a one night stay or someone where just to sleep, not a hotel you’d want to stay in for a day. note though that it does inform you on the FAQs that there is no room service during your stay unless you request it before 10am, so no fresh towels each day, which wasn’t a problem for us but may be for some others. photos attached are regarding the first room

After unable to leave Birmingham, We decided to stop at the Clayton again and give it another night from the bad system issues they were having. This was a lot better granted and the floors are very secure having floor locked to your key cards to get access. Breakfast we were earlier down and it paid off. Breakfast was better this time. Only little issue was the bathroom could do with a bit more attention to detail with little bits of little black mold in the more harder to reach areas and red residue in the grouting in the tiles. Apart from that sure I’d sure recommend it for the pricing

Initially, they didn't have a room for us and gave us one without a window. The front desk service was incredibly slow and unhelpful! It wasn't until we contacted Ctrip that we were able to switch to a much better room later on. A great perk is the kids' play area at the front desk, and the location is also excellent!

Great value for money, and it's a pet-friendly hotel too! The fee for two dogs was very reasonable. The location in the city center is super convenient, and the water pressure in the shower was excellent, which is a big plus. My only complaint is that the air conditioning wasn't effective enough during the 30+ degree weather; the room felt really stuffy and hot. Other than that, everything else was fine.

We enjoyed are stay , breakfast was included and had a lot of choice and was delicious, also I want to say a massive thank you to Leanne !!!! This lady is such a great person , she really went above and beyond for myself and my Aunti, my Aunti is disabled and had left her crutch on our train from Preston , on arrival we asked if there was anywhere we could buy a replacement but the shop was closed due to it being Sunday , this lady went to her house after her shift and gave us her late husbands walking still to lend for our stay!!  I just want to let this hotel chain know what an amazing and beautiful person they have as an employee.  Thank you once again Leanne .  And we will definitely be back in future .

Reception staff very friendly and helpful. Good breakfast - bacon beautifully cooked. Hotel bathroom needs renovation - washbasin crazed. One of the reading lights over the bed was broken off.

Good location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm. self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.