Super schönes und süßes Zimmer. Man hat in der Nacht 2-3 mal einen Zug hupen hören, aber nicht wirklich dramatisch. Beim Frühstück waren die Brötchen leider fast leer und die Kaffeemaschine ging nicht, den konnte man sich aber bei der Rezeption machen lassen, da die dort eine Maschine haben. Die Dame hinterm Tresen beim Einchecken konnte so gut wie kein Deutsch. Wir können Englisch aber viele bestimmt nicht. Wenn ich mir ein Hotel in DE buche, hätte ich gerne eine deutschsprachige Person als Ansprechpartner für alle Fälle. Aber 100€ für 2 Personen mit Frühstück und Parkplatz (10€) sehr gut. Gerne wieder
Arrived late at night because of the immigration procedure, and luckily we booked this hotel. The location was only accross the terminal, you just need to walk approx 200meter. Check in was smooth but the staff was not friendly enough. We booked 2 rooms but it couldnt be on the same floor. Room and toilet was super clean, bed was comfortable, but for me the pillow was too soft. We love the breakfast so much. Not too mant selections but all taste good with good presentation. If you are arriving late at night this hotel is the best choice before heading to town.
From the airport or nearest railway station it is a long walk and is very difficult if you are with kids or have luggage. The lady at the reception was least friendly but that was more or less expected.
Very beautiful and quiet location in the forest right at the lake.
Deep garage costs 14 euros per night. What I have never experienced is that you have to pay 6 euros per day as a guest for the hotel's own swimming pool.
Room small (but clean), safe for 2 people too small. Breakfast offers little choice. Beautiful would also be a buffet in every place.
Empfang war nicht so gut. Mit offenem Mund Kaugummi kauende Junge Empfangsfrau quälte sich ein Hallo heraus und hat dann die Zimmerkarte ohne Erklärung übergeben. Wurden schon freundlicher empfangen.
Frühstück gut.
Zimmer sauber.
Die Treppenhäuser dürfen nicht genutzt werden außer das an der Rezeption. Daher sehr weite Wege.
We recently booked four rooms at this hotel in Berlin. To our disappointment, we were informed upon arrival that early check-in would cost a surcharge of 50% of the room rate, while we had never been informed of this by telephone in advance. We called three times and were not told about these additional charges during each call. After a long journey of 7 hours from Rotterdam, this was an unpleasant surprise. In addition, an additional charge was requested for everything. We request the management to communicate more transparently about such charges!!
Ich habe mir jetzt sehr viele Kommentare durchgelesen und kann nicht verstehen, wie man dieses Hotel auch nur ansatzweise mit weniger als 4 Sternen bewerten kann ! Das Hotel ist klasse ! Sowohl die einzelnen Apartments in den außenstehenden Häusern ( welches wir gegen ein Zimmer im Haus problemlos tauschen konnten) als auch die gesamte Anlage, das Hotel, einfach alles! Hier hat sie der Inhaber so große Mühe gegeben und ein wirklich tolles Konzept bzw. eine tolle Anlage, auf die Beine gestellt ! Das Personal im gesamten Haus ist unglaublich nett und zuvorkommend ! Das Frühstück hat alles was man braucht und ist durchgängig frisch und vielfältig ! Egal ob Wellnesbereich , Außenanlage oder Zimmer, alles ist sauber und modern , man fühlt sich sehr wohl
! Wir reisen sehr viel durch die Welt und dieses Hotel hat ein super Preis-Leistungsverhältnis! Ps. Bei der Grösse der Anlage, kann es schon mal
vorkommen, dass man kurz warten muss oder der Frühstücksraum etwas voller ist, so etwas als „schlecht“ zu bewerten, ist für mich nicht nachvollziehbar! Vielen Dank an das gesamte Personal und den Inhaber, für das schöne Wochenende!
The service was in a effort at check-in, but because of poor German knowledge it was insufficient. It is very bad if you get a yes to a question as a answer, but it is not exactly the fact. Unfortunately, we did not receive any clarifying answer from the German staff on a further request.
And 35,- € or even 30,- € with discount are inappropriate for the evening buffet, as some foods have very poor quality.
The hotel is conveniently close to the BER T1 entrance hall.
We arrive by train for the night to catch a flight next early morning. Walking distance is below 5 min.
Out room was exceptionally clean, looks very modern and had - to my surprise - excellent soundproofing.
Also the bathroom and shower were very clean.
From the noise of the airplanes is very few to hear. We
Also very clean was the spa/sauna area.
It's a mixed sauna and open til 22:00.
Restaurant is in the hotel, a 24/7 Rewe supermarket in the BER entrance hall.
Great stay for one night.
The self-service check-in was confusing, mainly because Ctrip did not send the check-in code. Fortunately, the remedy was timely and I did not have to wait too long. It was still a distance from the airport, which was somewhat inconvenient to catch the plane. The room was not big, but it was well-equipped. The three beds were clearly arranged. It was also a good experience.
Very Good
48 reviews
8.3/10
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THB 2,083
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8.7/10
Very Good
GGuest UserFrom the airport or nearest railway station it is a long walk and is very difficult if you are with kids or have luggage. The lady at the reception was least friendly but that was more or less expected.
GGuest UserThe hotel has come in the years. On the hall the interpretation was broken and thus an accident source. At the pad beds the tension was down from the underground. Fees are charged for the hotel's own parking. We will not book this hotel again. It is not recommended to continue.
GGuest UserArrived late at night because of the immigration procedure, and luckily we booked this hotel. The location was only accross the terminal, you just need to walk approx 200meter. Check in was smooth but the staff was not friendly enough. We booked 2 rooms but it couldnt be on the same floor. Room and toilet was super clean, bed was comfortable, but for me the pillow was too soft. We love the breakfast so much. Not too mant selections but all taste good with good presentation. If you are arriving late at night this hotel is the best choice before heading to town.
GGuest Userfare price, two bus stops away from the airport. But I was disturbed twice in a morning. In the previous evening, I asked for a hair dryer (which I should have one in the room but I didnt). The staff said he would send one to my room but he didnt. Until the next morning, a staff loudly knocked my door asking if I need a hair drying. I was shocked and waked up. I was in the room getting ready before checking out, a staff suddenly open my door. She DID OPEN my door. May be aiming to clean my room. I feel insucured.
LLIANGHotel location is very good, right at the entrance of the train station, the train station has supermarkets and restaurants. There is a swimming pool and sauna on the ninth floor of the hotel, which can eliminate the tiredness of the journey. Breakfast is better, pure Western food, there is no way for students who can't accept it.
TThomas SuzhouThis is new hotel, conveniently located very close to the central train station in Potsdam. Take the exit to Friedrich-Engels-Straße, turn right and you already see the new nice looking building about 300 m away on the other side of the street ”Lange Brücke” (long bridge). The reception and breakfast area is on the first floor (Erdgeschoss), well lighted with large windows. Everything looks new, nice and neat. (No worries, no smell at all from construction materials or new furniture, also not in the corridors or in my room). The standard room I booked is small with minimalistic furniture, but I like it simple anyway. The tiles in the bathroom are real cool and nice looking, so is the carpet and color arrangement in the floors.
The staff was friendly, but you need to be a bit patient, as several if them are new and still being trained on the software to check in. 😊
No doubt, next trip to Potsdam I will chose the same hotel.
LLucien P. FantkeFantastic location. Friendly service. Good breakfast. But: internet super slow if working at all. No flexibility in bike rental. Staff tried to be helpful but wasn’t very knowledgeable in certain areas. Free welcome apples were a nice touch. Room itself could have been cleaner. Broken outside window. Tv not properly working due to internet issues. Water wasn’t refilled. Had to ask for refill during our 3 day stay (even we booked the luxury suite) especially on a Sunday when all shops are closed that isn’t very cool. Staff was very friendly about it but I would prefer service that doesn’t wait for me to ask for things.
GGuest UserThe hotel is conveniently close to the BER T1 entrance hall.
We arrive by train for the night to catch a flight next early morning. Walking distance is below 5 min.
Out room was exceptionally clean, looks very modern and had - to my surprise - excellent soundproofing.
Also the bathroom and shower were very clean.
From the noise of the airplanes is very few to hear. We
Also very clean was the spa/sauna area.
It's a mixed sauna and open til 22:00.
Restaurant is in the hotel, a 24/7 Rewe supermarket in the BER entrance hall.
Great stay for one night.
GGuest UserVery beautiful and quiet location in the forest right at the lake.
Deep garage costs 14 euros per night. What I have never experienced is that you have to pay 6 euros per day as a guest for the hotel's own swimming pool.
Room small (but clean), safe for 2 people too small. Breakfast offers little choice. Beautiful would also be a buffet in every place.
JJliairenaoThe self-service check-in was confusing, mainly because Ctrip did not send the check-in code. Fortunately, the remedy was timely and I did not have to wait too long. It was still a distance from the airport, which was somewhat inconvenient to catch the plane. The room was not big, but it was well-equipped. The three beds were clearly arranged. It was also a good experience.
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