Posted on Jun 25, 2026
Jammy1Staying anywhere, my main priority is a good night's sleep and thus the facilities required to deliver it. Jubilee excelled in this respect. Firstly, the Aircon was really effective and, sensitively, it was turned on for my arrival, so I was pre-chilled. A hard core turbo setting lowered my core temperature quickly enough to enter the land of nod without being turned on for a hard core hypnagogic preamble. Just as well, since I was exhausted after an interminable queue on arrival at the airport. Again, the hotel scores location points here, being a stone's throw from the airport, so the driver didn't have to 'cane it' to get me to reception..And, the driver was patiently waiting for me in the early hours with a name placard large and clear enough to be seen by the plane's captain. ( After midnight, transfer is not free but is only 20 $ BND and it was easily arranged with good messaging comms). Secondly, the bed itself was extremely comfortable and equipped with a welcoming threesome of voluptuous... pillows. Whoever conceived that the linen and towels should be immaculate deserves a place in the annals of housekeeping history. This high hygiene trend continued throughout, but , to be as balanced as the BBC, the room being 'well-thumbed' since the hotel's halcyon award-winning era, was showing a few signs of gentle scuffing. Nevertheless, it didn't detract from an overwhelming sense of functional cleanliness. Thirdly, the shower could go through the entire bearable temperature range, relaxing throbbing muscle and eliminating stiffness before bedtime; despite there being a tub there was nothing to shove in the hole, but wants to steep in their own filth anyway and a shower is more sustainable. Basics: kettle, fridge, lighting, bottled water and beverages all supplied and fine - soap and shampoo too, but bring your toothbrush. The restaurant has a wonderful array of delicious food and different cuisines at super reasonable prices - delicious. Back to location: apparently it's perfect in this respect, but I had to spend the day working online - WiFi is good.Last, but not least, the staff are incredibly amenable, friendly, polite and helpful.
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Price per night fromS$ 34
Posted on Mar 23, 2026|Superior Room
Guest UserThe hotel views are absolutely stunning, and the rooms are spacious and very comfortable. The staff are all incredibly friendly and helpful. It's really convenient that you can arrange for a shuttle service to go anywhere you want within the hotel grounds. It was a wonderful stay overall.
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Price per night fromS$ 311
Posted on Jul 13, 2026
XiaojiesenaihekeleOur overall stay far exceeded expectations! The hotel was exceptionally clean, and the room facilities were complete and in perfect working order. The location is convenient for getting around, the staff were warm and attentive, and the environment was quiet and comfortable. My friend and I had a very pleasant stay. We will definitely choose this hotel again next time we visit Brunei. Highly recommended!
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Price per night fromS$ 43
Posted on Feb 18, 2026
Guest User
The hotel is located quite far from the city center, but it does provide a free shuttle service to and from the airport. It is also not very close to the sea; however, this is not a major issue since swimming is prohibited at the nearby beaches anyway. Additionally, there are no cafes or shops within walking distance of the hotel, which makes the location even less convenient. The prices at the hotel’s cafe are overpriced.
The hotel’s design feels somewhat outdated, but nothing critical. What was truly disappointing, however, was the service. The hotel presents itself as a 4-star property, yet it is surprisingly strict about a very basic necessity — drinking water. Guests are provided with only one bottle of water per person per day.
There is coffee and tea available in the room, but to boil the kettle you need additional drinking water, which the staff refused to provide. They insisted that water had already been supplied during housekeeping and that no more was allowed. We had to keep asking for it as if they were personally paying for it themselves. That was extremely unpleasant.
The tap water is yellow, and there were also issues with the hot water.
Only one person works at the reception desk, which is clearly insufficient for a hotel with this many rooms, resulting in long waiting times. The reception staff are not knowledgeable about nearby attractions and do not assist with arranging tours, suggesting that guests find everything out on their own.
Unfortunately, the overall service was extremely disappointing.
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Price per night fromS$ 46
Posted on Jun 26, 2026
Paul RoOverall a good option for a budget stay in BWN, hotel offers complimentary airport pickup and drop which is a really good facility to have, as grab etc do not work in BWN ( you can download Dart through )
Hotel also offer a city bus tour ( excl Friday )
Location of the hotel is perfect for seeing the main sights ( highlife in pics ) and most things are walkable in that area , it’s literally around the corner from the Radisson and the Brunie hotel so if you want their location but on a budget then this is a good option
Rooms are clean and serve their purpose but offer nothing beyond what s standard room would but that’s reflected in the price , I would stay again when in BWN
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Price per night fromS$ 54
Posted on May 6, 2026
Guest UserI had a wonderful stay at this hotel and would happily return. From the moment I arrived, the staff were warm, welcoming, and genuinely helpful, making the check-in process smooth and stress-free.
The room was spotless, comfortable, and well-equipped with everything I needed. I especially appreciated the attention to detail—from the cozy bed to the thoughtful amenities that made the stay feel extra relaxing.
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Price per night fromS$ 96
Posted on Mar 24, 2026
Da Pope
We stayed at Embun in Brunei and it was an exceptional experience from start to finish. The property is beautifully maintained, blending modern comfort with tasteful local touches — spotless rooms, comfortable beds, and thoughtful amenities that made our stay effortless. The location is peaceful yet conveniently close to key attractions, and the sea views and surrounding trees were perfect for relaxing after a day of sightseeing.
What truly set Embun apart were the hosts, Diana and Jimi. Warm, attentive, and genuinely welcoming, they went above and beyond to ensure we had everything we needed. Diana anticipated our preferences, arranged excellent local recommendations, and made check‑in seamless with a friendly, professional manner. Jimi’s local knowledge was invaluable — from arranging transport to sharing insights about hidden gems around Brunei. Both were always available without ever being intrusive, striking the perfect balance between professionalism and sincere hospitality.
The food recommendations and small personal touches (welcome refreshments, spotlessly clean bathrooms, and prompt responses to requests) made us feel well cared for throughout our stay. If you’re visiting Brunei and want a comfortable, restful base with hosts who make you feel like a valued guest, Embun with Diana and Jimi is highly recommended. We’ll happily return.
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Price per night fromS$ 60
Posted on Jun 3, 2026
Cassia FooThe reception lady was lovely and professional. She verified all the required details promptly and, shared some useful information within the hotel and nearby attractions. The room is pretty standard, comes with the necessary in-room amenities and the air-conditioning was NICE. The environment was pretty neat, no loud noises from the street nor from the air-conditioning. Location of the hotel is ideal. It is near some of the main attractions, while furtherest is about a 15 minutes car ride. Breakfast buffet (at an additional fee) is alright, mainly international cuisine. Tried their in-house restaurant and in-room dining. Food was delicious and affordable. All of the staffs I have came across and interacted were extremely friendly and positive. Nothing much to be picky for this hotel.
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Price per night fromS$ 147
Posted on May 6, 2026
nooopyThe location was great. There's a decent-sized supermarket in the hotel's basement, which was super convenient since it's open late.
They upgraded our room, so we ended up with a really spacious one.
The hotel itself is a bit old and could use some cleaning in places, but for the price, it's not bad.
Breakfast wasn't amazing taste-wise, but it was colorful and looked nice.
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Price per night fromS$ 81
Posted on Jun 21, 2026
Anonymous UserGood value for money and a comfortable stay. The room was clean, spacious, and well-maintained, and the staff were friendly and accommodating. The location was also convenient for getting around Brunei.
The only downside was that the shared bathrooms could be cleaner, as they were sometimes a bit dirty. Aside from that, everything else was satisfactory, and I enjoyed my stay overall.
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Price per night fromS$ 24