Hotels With breakfast in Victoria, Australia

Check in late, room was wrongly assigned, booked a bigger room with added extra bed for my 3 boys was give a small room with no xtra bed, we booked a king bed room, was assigned a twin bed bigger room. We have to wait another half hour or more to change rooms and added the extra bed to the already small room for my kids. Then the reception said our rooms comes with breakfast without us asking which was also heard by my wife as well as her colleague, in which we thought it was complimentary after the wrongly assigned rooms. My kids enjoyed the breakfast as I normally don’t eat breakfast and but the follow night, I went down to the reception to ask if check out time can be extended which the same lady said she can extend it to 12pm, which we are glad, then I just told her the breakfast was enjoyable by my family and thank her for recommending them to us and also the complimentary offer. She check again on her computer then and a bit unsure and ask her senior colleague Austin to see if it was complimentary and that already raise my suspicion but her colleague said it is fine he will waive the charges if that happens as we already went through so much trouble with them. I felt relieved, thanking both of them , I went back to my room. At 11:40pm, my wife has already asleep and me almost to, the phone rang which startled my wife and myself , we answered and the same lady was on the line stating that they need to charge the breakfast for both days. I was a bit annoyed with this as we have already taken our breakfast for the first day which was offered to us as complimentary and then later in the middle of the night said we are charged ! The best part was as a 5 stars well known establishement, she tried to haggle with us on the price by saying she can offered some discount and then later she can give 50% discount for already consumed breakfast. My wife was furious and change her PJs and then we head down to the reception to settle this once and for all in the middle of the night. In the reception, we directly spoke to her supervisor whom heard of her offering us the complimentary breakfast in which he straight away cancel the charge for the morning breakfast and offer us a discounted breakfast the following morning. It was all a farce and inconvenience as well unreliability with their services which makes us go through so much stress for our family holiday. Anyway, we decided not to take up the offer and have to inform our children of the cancellation which disappointed them of course, but we think this whole incident is unfair. They said when we booked we choose no breakfast but the communication was it was complimentary for us for the disarray of arranging the room when we first check in. Besides we did not ask but was offered and said how good the breakfast was by your own staff. Also we did not extend our check out time as we were worried that they will charged us as we are totally have non confidence of what the staff said and actual offerings As my wife and myself are regular travellers, and normally we like to enjoy better accommodations, this is the first time these kind of incidents happen to us and at first we thought to booked Hyatt chain of hotels in our incoming Vietnam and Taiwan trip but we would be sceptical to do so after this. Please don’t get me wrong, the hotel is very nice, cleanliness , location and even food (our breakfast on day1) but the services was a let down to us and it is not about costs, it is about integrity and what been offered and not fulfilled and blame the clientele as well as the whole timing to disrupt the peace and enjoyable period of the guest.

The hotel's location is really good. It's super convenient to get to the hotel from the terminal. The room size is good for unpack & repack your stuff for the trip. Since we didn't have breakfast included in the booking. There are 2 choices for the breakfast: 1. Hotel's breakfast for 35AUD/person 2. Deli cafe. We had a sandwich & muffin there. It's quick and easy to get ready in the morning.

I went there for the hotel's long history after reading the introduction. The breakfast in this hotel is quite good, and the breakfast room is also quite nice. But the room was unexpectedly old, and there were several steps at the door. I almost fell on the first day. It might be that the room type was not good. We stayed in the room next to the elevator. The sofa bed was also very uncomfortable. There was no view. The window facing the next building and the trash can behind it were very close.

Need to check in on the 2nd floor. Location: It's on a very narrow street with a small sign, but it's close to Chinatown which is quite convenient. Downstairs, there's a Chinese noodle restaurant that accepts WeChat Pay, and also a cafe. Cleanliness: Overall, it's quite new. There are no toothbrushes or slippers, and the room isn't big, but it's fine for one person. It's cleaned daily. The sink, toilet, and shower are all separate. There's a kettle, but no bottled water; you need to go to the 2nd floor to get water. I stayed on the 24th floor, the elevator is fast, and the night view from the window is nice.

The location is great and overall we had a very pleasant stay. The staff were all very friendly and helpful. However, housekeeping gave us a different surprise on both days. 😂 On one day, the card we had inserted in the room’s power slot was taken away. Another night, at around 11pm when we were getting ready for bed, we realized there was no duvet in the room. We called the front desk and were told that they had run out of duvets. Thankfully, the staff responded very quickly and brought us a brand-new, unopened duvet. Overall, we still enjoyed our stay!

The hotel's location is excellent, right in front of an MRT station, making transportation very convenient. There's also a small convenience store and a mala tang restaurant nearby. The main source of noise comes from the adjacent parking garage, where people sometimes chat, get drunk, and shout. Generally, the hotel staff are friendly and helpful, and the cleaning staff are also very willing to provide whatever you need. Plus, having a small kitchenette is a bonus, and you can exchange or borrow a hairdryer. For the price, it definitely offers good value. So, for the other aspects like noise, wearing earplugs helps, and the cleanliness is also up to par.

Perfect location and an excellent place to stay. The hotel facilities are practically brand new, and both the reception staff and housekeeping team were friendly and professional throughout my stay. I stayed for more than a week and thoroughly enjoyed my time at this serviced apartment. The rooms were comfortable, well maintained, and had everything I needed. I would happily stay here again and would recommend it to anyone visiting the area.

The facilities are indeed quite old; everything is showing its age. Its main advantage is the location, which is excellent. It's close to all the major attractions, and getting to Chinatown for meals is very convenient. The breakfast is decent; for Western cuisine, it's quite varied, with some made-to-order options like porridge and eggs.

The facilities are really quite basic, comparable to a decent budget hotel in China. It's very clean though, you can tell it's an older Crown Plaza, so the quality is still there. The Western-style breakfast isn't great, mostly just lots of eggs. However, there aren't any breakfast options nearby, so I'd recommend eating at the hotel – at least you'll have plenty of eggs to choose from. You need to specifically ask the front desk for housekeeping, otherwise, your room won't be cleaned, so remember that. Definitely bring your own slippers if you're not used to going without. Hope you speak English, because even though many staff members look Chinese, unfortunately, they don't speak Mandarin.

Location: easy 3-6 min walk to Southern Cross station and the skybus station which made reaching the hotel from melbourne airport extremely convenient (~40 mins). It's close to many cozy and prolific cafés for breakfast/brunch, lunch. Ease of access to gift shops, electronics, and post boxes as well. Amenities: Gym is available. Laundry with washers and dryers are also available but prepare coins. Security: Staffed during the day, and the automatic doors in the main hotel entrance could only be opened with keycards at night. Good safety. Service: Hospitable staff. Had issues with my room and they were happy to assist. Room: I booked the single room. Quaint and tiny. Room's very dark and quiet at night. Great sleep. Bathroom is equipped with heat lamps and exhaust fans which made super comfortable for a winter stay. Didn't use the AC much but I tried it out just to see that it worked. Runs well even though it's a bit noisy if you're sleeping. Towels and sheets mostly clean. I noticed some stains on the bedding once but otherwise good.