Room was fairly clean but the hotel is old and a bit run down. The location of the hotel , downtown of Waterbury , is not great. We heard gun shots during the night , and did not feel safe walking around outside. Was told to park our car in the a specific parking lot that ”had surveillance.” All in all - an old hotel in a rough neighborhood. Will not be coming back
The facility was lackluster at best. It used to be great. Eco friendly was claimed for not doing daily room service. Hypocritical. There were paper plates, plastic serve where, and poorly working HVAC units. The organization was simply looking to cut down on costs. Similarly, I’ve seen better breakfasts at hotels that cost half as much. Vents in the bathrooms were nonfunctional. The window could only be closed from the outside. I look forward to posting this on yelp unless you make amends.
This hotel was nice. The bed in our room was very uncomfortable though. It was a king that slumped in the middle. Also didn’t like that there was no continental breakfast.
The room is large, comfortable, and a good experience. The surrounding oxygen is also sufficient. There is a supermarket nearby, which is also very convenient. I will continue to stay next time. It’s also very convenient to take the train to Manhattan, haha, perfect
The Storrs Hotel is great. We originally thought it was a bit old, but that wasn't the case. It was very, very clean and tidy, and the rooms were large. The weather in Storrs is particularly good. Beijing is as hot as a dead dog, but this place is not hot at all, it is very cool.
This hotel was booked when I took my children to school. The overall feeling was still very good. The service staff at the front desk of the hotel were particularly enthusiastic and the breakfast was very good.
The room is very new! It was newly opened in 2018. Especially the heater is set against the wall, which is much better than many previous hotels in the United States, where the heater is placed in the room, facing one of the beds. However, for a family of 2 adults and 2 children, the room is smaller than the hotel room suitable for family vacations. The hotel breakfast needs to be ordered at the bar, and the taste is still good! But because it is not a buffet breakfast, the courtyard brand is like this. It depends on personal preference. The hotel team service is very nice! Maintain the courtyard standard. There are several places suitable for working in the lobby on the first floor! If you are on a business trip, it is great! Thank you!
A very cost-effective hotel, although it has been open for a long time, the maintenance of the room was still very good at the time, at least the sheets were clean and comfortable. The double room is very large, there is a small entrance in the middle of the two beds, there is a certain degree of privacy, it is great for business trips and colleagues to share the room! The brand of bathing is Dove, and the taste is very like.
The only downside is breakfast, there is basically nothing to eat, and the back is eaten outside.
GGuest UserThis hotel had a big open lobby with a bar and plenty of areas to use laptops or to gather in small groups.
Convenient parking in a garage was located below the hotel. The elevators were extremely efficient. We were on the 8th floor and never waited. The hotel staff is hard to reach by phone but when we arrived they happily let us check into our room a little early. The beds are very comfortable and very high! The tv remote is odd and we had to call to figure out how to use it. Early morning coffee urns were late to arrive. The hotel is very close to I-95 which was helpful.
XXiaoyingziThis hotel offers fantastic value for money. The only minor downside is its distance from the train station, but everything else was excellent and definitely exceeded my expectations. It's only a little over a 20-minute walk to Yale.
AAnonymous UserFirst checking in, the gentleman was very friendly and kind. After getting settled in the room it was nice. However, you could hear everything going on in the hallway. Upon asking for more towels there were no bath towels left due to being short staffed. Additionally the cleaning staff were exceptionally loud in the morning and had woken me up.
GGuest UserThe facility was lackluster at best. It used to be great. Eco friendly was claimed for not doing daily room service. Hypocritical. There were paper plates, plastic serve where, and poorly working HVAC units. The organization was simply looking to cut down on costs. Similarly, I’ve seen better breakfasts at hotels that cost half as much. Vents in the bathrooms were nonfunctional. The window could only be closed from the outside. I look forward to posting this on yelp unless you make amends.
1117715****We were visiting the school, and this was the worst hotel with terrible service! I booked a king-size bed plus a sofa bed, which cost 300 yuan more than a standard room. However, the dark-skinned woman at the front desk was very unfriendly. When I got to the room, I found it was a standard room. I went downstairs to talk to her, and she was full of lies, saying they had upgraded us to two beds because the room I booked was no longer available. We immediately reported it to Ctrip, and another male front desk staff member changed our room. The service at this hotel is just awful! It doesn't live up to Yale's reputation!
Ddong-shiThe location of the hotel is very good and very convenient. It is not far from the school. The hotel is very clean and the environment is good. I have stayed many times. It is really good. You can try it. Recommend~
GGuest UserWe were welcomed nicely with two amazing front desk representatives. Received clean and comfy room. It was day before Christmas, and we were told the timing for breakfast . Next morning we found out there no breakfast served at all! Because it’s Christmas!! It’s like you book the flight , but no flight attendants cuz they are on vocation 😀 All hotels guests were very confused, no one received any note about it, we were very disappointed because one of the reason we pay more for this hotel -is breakfast, since we were driving with kids. Don’t recommend this hotel .
AAnonymous UserThe room is very large, with smart control, very good! On the beach, with a wide view! Good value for money! Not in the city, very safe!
GGuest UserThe surrounding environment of the hotel is very good. There are churches and other places to go around. It is within walking distance of the railway station and supermarket. There are also restaurants nearby, and it is not far from New Haven and New York.
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