This hotel looked like it needs some refurbishing but it does have a strong point in that it right on Lake Van. I had a few issues during my stay but were resolved immediately. The room I was first given smelled of drainage pipes so they immediately gave me another. In the evening, I realised my hair dryer was broken. They immediately sent someone to fix it. The next day, the water from my toilet no longer worked. They sent someone to fix it immediately while I had breakfast. They are very quick to solve any problems. I loved the breakfast, so much variety. And I am grateful that they let me have my room a bit earlier which many hotel won’t even if they could. The staff are great.
The hotel room showed the sign of age but it was still clean. I was happy to have offered an upgrade of room with good view of the Van lake. Unfortunately, I couldn’t sleep well because the centralised air conditioning system made me sweat throughout the night. The room was so hot! Staff were helpful and polite. Breakfast offered many choices of food. We also dined in the restaurant. Staff were friendly and helpful and the food was average.
I've been there with my wife for 4 nights. The room was tidy and clean. The towels and blankets were perfectly clean too. The bathroom was spotless, but the shower cabin needs to be renovated I guess.
There were Persian-speaking reception that could be so helpful for Iranian. They were so polite and welcoming, especially Mahan.
They have a Persian nightclub there. I didn't go, but I guess it's cool.
Location is so close to the Chumhuriat street. There are almost some shops and supermarkets like A101. Breakfast is not wow, but fine, with various jams, butters, cheeses, eggs, and such. Restaurant staff are really welcoming.
Overall it is worth it.
The service is great, staff were friendly, it was overall clean, I didn't like the height of the bath tub making it a bit risky to get in and out of ( especially for the elderly) but other than that it was a good experience
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Price per night fromPHP 5,093
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