The staff were welcoming, greeting us with refreshing drinks upon our arrival in the lobby. However, I was disappointed to find that we were assigned a room facing the kids swimming pool, lacking the promised sea view that was stated in my reservation. Apart from this, the overall stay was satisfactory.
Hotels in Sarawak100% of visitors choose this area
AAngela Y.2025.07.03
A very clean hotel with great customer service at a very central location ... ~ 5-10 minutes walk to the Sarawak Museum, near to carpenter streets and also the river. Have a beautiful view looking over the Sarawak River and Astana / parliamentary house. It has a shopping mall connected it via level LG, G and level 4 where the cafe is located. Will definitely consider staying with Waterfront Hotel again in my next visit to Kuching.
Great Choice for Families with Kids
I recently stayed at this hotel with my small family, and it turned out to be an excellent choice for a short and convenient trip. The service was consistently warm and helpful throughout our stay. The receptionist recommended a cozy family room that suited us perfectly — comfortable, clean, and ideal for parents traveling with young children.
One of the biggest advantages is the location. The hotel is within walking distance of many key attractions, making it very easy to plan outings with kids. There’s also a shopping area located within the same building, which was extremely convenient. We were able to get almost anything we needed before 9 PM without having to go far.
As for dining, I wouldn’t recommend the food court attached to the building. The hotel’s own dining options or nearby restaurants offer a much better experience in terms of quality and comfort, especially when traveling with children.
Overall, this hotel offers great service, an excellent location, and a family-friendly setup. I would gladly return and recommend it to others looking for a hassle-free stay with kids.
Hotels in Sarawak100% of visitors choose this area
AAnonymous User2025.11.22
I had a truly pleasant experience staying at the Grand Margherita Hotel in Kuching. The location is excellent—right by the waterfront—making it very convenient for sightseeing, relaxing walks, and exploring nearby attractions and eateries.
The room was comfortable, clean, and well-maintained, providing a relaxing environment throughout my stay. The staff were friendly, professional, and always ready to help, which made the whole experience even better.
Breakfast had a good selection, with both local and international options, and the dining area was comfortable and spacious. Facilities like the pool and common areas were also well-kept and enjoyable.
Overall, Grand Margherita Hotel offers great comfort, good service, and an ideal location. I would definitely recommend it to anyone visiting Kuching, whether for leisure or business.
The facilities are excellent as it's a newly built hotel. I was especially satisfied with the king-sized bed; it was spacious enough for a family of three. We added an extra bed for our child, but it probably wasn't even necessary. My only minor regret is that the large guest room I stayed in didn't have a bathtub.
The pool view is superb, and with a roof overhead, you can use it regardless of the time or weather, which is great. The water is a bit cold, though. The indoor showers at the pool were incredibly convenient. You can even get towels from the gym, so you can shower there before heading back to your room.
My only slight disappointment is that some staff members didn't quite deliver the 5-star service expected of a hotel like this. Despite that, if you're ever in Kuching, I highly recommend staying here.
Hotels in Sarawak100% of visitors choose this area
GGuest User2025.10.28
Nothing fancy but very practical and strategically located hotel at the riverside. Good for business or couple. The room is clean, mattress is solid and the shower pressure is so far the best over my years of travelling. The rates are the better one as compared to other neighbors. The reception is also friendly. 7-11 convenient stall located opposite hotel entrance.
Hotels in Sarawak100% of visitors choose this area
LLapissss2025.10.17
The hotel is located in the town area, just walking distance to the main bazaar, waterfront, and other tourist attractions. Very convenient. The pool and cardio room is located at the other wing, there is a bridge to walk over.
Just beside the state hospital, walking distance.
Room is spacious. Not enough lighting. The aircond is noisy.
Steps in bathroom which may be dangerous to elderly.
Staffs are friendly. Convenient store on site opens from 10am-10pm.
Breakfast acceptable options. Overall value for the money.
Was a bit disapointed with the f&b staff especially the 2 staff at the kolo mee and egg station. Not friendly at all and i felt like i hv to begged them to get what i want since they showed zero interest to communicate with the guest. And what with the annoyed face!! But other than that everything else was ok.
Very Good
236 reviews
8.1/10
Price from
AU$ 94
per night
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8.9/10
Very Good
WWeeThe hotel is nice and new. Room also good and spacious at this price. Comfortable stay. But during my stay, my room air-conditioning was happened in water leak. After the technician maintain, and leak again. Eventually they changed a room for me. The breakfast buffet is nice. Keep up the good job. Must stay in price competitive.
GGuest UserGreat Choice for Families with Kids
I recently stayed at this hotel with my small family, and it turned out to be an excellent choice for a short and convenient trip. The service was consistently warm and helpful throughout our stay. The receptionist recommended a cozy family room that suited us perfectly — comfortable, clean, and ideal for parents traveling with young children.
One of the biggest advantages is the location. The hotel is within walking distance of many key attractions, making it very easy to plan outings with kids. There’s also a shopping area located within the same building, which was extremely convenient. We were able to get almost anything we needed before 9 PM without having to go far.
As for dining, I wouldn’t recommend the food court attached to the building. The hotel’s own dining options or nearby restaurants offer a much better experience in terms of quality and comfort, especially when traveling with children.
Overall, this hotel offers great service, an excellent location, and a family-friendly setup. I would gladly return and recommend it to others looking for a hassle-free stay with kids.
AAnonymous UserThe staff were welcoming, greeting us with refreshing drinks upon our arrival in the lobby. However, I was disappointed to find that we were assigned a room facing the kids swimming pool, lacking the promised sea view that was stated in my reservation. Apart from this, the overall stay was satisfactory.
TTravellingmaudeCheck in was quick and smooth, and the reception staff were courteous and welcoming. The rooms are spacious and the bedding was comfortable, which made for a pleasant stay. The hotel has taken steps towards sustainability, and we appreciated the unlimited filtered water provided, which reduced the need for bottled water.
The breakfast spread was excellent with a good variety of options, and we really enjoyed that part of the stay.
A couple of points to note. The air conditioning in the room was not very strong, and we did feel a bit warm at times. The hairdryer was also on the weaker side, which made drying hair slow.
Overall, a comfortable stay with good service and a strong breakfast offering, with minor improvements that could make the experience even better.
GGuest UserWas a bit disapointed with the f&b staff especially the 2 staff at the kolo mee and egg station. Not friendly at all and i felt like i hv to begged them to get what i want since they showed zero interest to communicate with the guest. And what with the annoyed face!! But other than that everything else was ok.
GGuest UserMust choose river view room, it can see the whole Kuching river front especially in the night. The location is very convenient for food searching. The breakfast is very scrumptious and there is a wide variety of food choices in the buffet.
JJohana binti JohariRoom with sea view was absolutely perfect. The panoramic ocean view from our room were breathtaking, green, fresh. The staff went above and beyond to ensure our every need was met. Very calm pool to swim. Private beach access was ideal for relaxing vacation.
LLapissssThe hotel is located in the town area, just walking distance to the main bazaar, waterfront, and other tourist attractions. Very convenient. The pool and cardio room is located at the other wing, there is a bridge to walk over.
AAnonymous UserPro : Great location. The staff are very friendly. Room is big and spacious.
Con : The bath tub need upgrade. The hot and cold water mixer is faulty. The wash basin tap is a little short, thus making hand washing a little challenging.
AAnonymous UserThe facilities are excellent as it's a newly built hotel. I was especially satisfied with the king-sized bed; it was spacious enough for a family of three. We added an extra bed for our child, but it probably wasn't even necessary. My only minor regret is that the large guest room I stayed in didn't have a bathtub.
The pool view is superb, and with a roof overhead, you can use it regardless of the time or weather, which is great. The water is a bit cold, though. The indoor showers at the pool were incredibly convenient. You can even get towels from the gym, so you can shower there before heading back to your room.
My only slight disappointment is that some staff members didn't quite deliver the 5-star service expected of a hotel like this. Despite that, if you're ever in Kuching, I highly recommend staying here.
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