The most noteworthy feature of this hotel is the incredibly spacious rooms. After researching all the available options in Bintulu, I can confidently say that Goldenbay Hotel offers the best value for money. I would certainly choose to stay here again on my next visit to the area.
The amenities were another high point of the trip. It was a lucky coincidence that a comb was provided, as I had forgotten to pack one. Furthermore, I was impressed by the quality of the hair and body shampoos. It is rare for me to enjoy hotel-provided toiletries, but these left me feeling truly clean and lathered up well. To top it off, the rooftop offers a gorgeous view, especially during sunset.
However, there were a few drawbacks during my stay. I booked two rooms; while my room was fine, the second room had significant lighting issues. Although the reception sent a technician to help, they only managed to fix one light. Even after the repair, that room remained much dimmer than mine. Additionally, the bidet in my own bathroom was leaking. It felt a bit ironic to see multiple signs encouraging guests to save water and use the bidet instead of paper when the fixture itself wasn't working properly.
Lastly, the breakfast was a bit of a letdown. The selection was quite limited, and the taste was only average. If I return to this hotel in the future, I would likely book a room-only rate and find breakfast elsewhere.
