Lovely room, bed was amazing. Food was superb. Staff were fantastic. Leisure pool could do with a re fresh and our room was freezing cold. The heating kept switching itself off. Room 244. Would stay again but in the Warmer months.
Arrived early - 40 minutes - asked if possible to check in. Told to wait ten minutes and then told ok. Went to room and not ready. Housekeeping not aware but did say they'd do our room quickly. No problem. Just wanted to use loo and would come back later. Returned much later. Room ready and clean. Bedroom bin had not been emptied. Very noisy from traffic through the night. Pillows uncomfortable. Breakfast pretty poor. Hot offering sparse and cold. Continental limited. Staff were very pleasant which was lovely and probably made up for the shortcomings. Would choose somewhere quieter, ideally.
Overall experience was good, I have been a few times but the room we was in wasn’t the best the WiFi was weak so we had to connect to our phone data and the shower curtains were dirty definitely needed replacing.
Located on part of the Birmingham University campus in Edgbaston so good location for academic conferences / visiting the university, also short distance to dental hospital, cricket ground, tennis centre etc. Plenty of free parking including blue badge and EV charging. Check-in was quick and efficient. Angela, who checked us in, was friendly and helpful. There is a large bar which serves smaller meals throughout the day and also a restaurant in the evening. The bar food was average price for hotel food (£12+ for sandwich with some soup) and average quality. Room was clean and tidy, with modern decor. It was very spacious and well equipped with seating and table, ironing board, plenty of pillows, pod coffee machine and plenty of coffee pods, tea bags etc. Black out blinds worked well and there was minimal noise from other rooms / corridor. Would definitely stay again if in the Edgebaston / Birmingham area.
Nice relaxing place, beautiful garden. Only issue I had no water available at night. Vending machine cash only. Rest of hotel card only. Reception staff were not helpful. Could not offer a glass of water. Disappointed.
Came a long way to stay for couple of days for a wedding. Big reunion w some friends from around the globe.
Pros:
Hotel is at the great location. Lots of food option at Touchwood Mall opposite the hotel. Hotel food are quite reasonable too.
Staffs at the lounge & breakfast are Fantastic. They are friendly and helpful.
Rooms are spacious and bed are comfy.
Cons:
Reception should be better. We were attended by Josh during check in and he is not friendly and helpful when few enquiry asked.
A friend of mine (a couple) was assigned to a room which AC wasn’t working. And when asked for a room changed, he said its not available. He mentioned that it was an ongoing problem and offered them a fan instead. How is that possible they are still selling a dysfunctional room to a guest when they know its an issue! But if they want an upgrade, they can but they have to pay £13!! I think its bizarre!
My friends was stucked to the same room till the end of her stay w a FAN!
Overall I am happy with the stay but i need to rant about the room assignment. Its common sense.
It was a very nice and modern hotel with a large room and comfortable bed. The use of the spa was complimentary with the room and we were very impressed. There is a bar and restaurant onsite and although service at times was slow (but it was busy) the food was delicious and reasonably priced. My only downside was that there was no hairdryer but other than that all that was provided was very good.
Overall good, the room looks a bit dated and the AC was not working so had a warm evening. The shower took about 5 mins to work but overall good for the money.
Clean environment, friendly staff, and well-equipped rooms with both air conditioning and heating. The price is reasonable. Within walking distance to Aldi and Tesco Extra. The only downside is the parking fee of £10 per night, which must be paid separately. Overall, highly recommended!
The room is old, but big. The service is OK. British hotel rooms do not have slippers and water, so you need to bring your own. The breakfast is also good. It is far from other places, so it is not very convenient to buy things. You need to take a taxi.
Very Good
20 reviews
8.8/10
Price from
IDR 1,462,528
per night
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8.8/10
Very Good
GGuest UserThe room is old, but big. The service is OK. British hotel rooms do not have slippers and water, so you need to bring your own. The breakfast is also good. It is far from other places, so it is not very convenient to buy things. You need to take a taxi.
AAnonymous UserGood condiments. Spacious room and toilet. Good service. Good location. Was lucky enough to book during low peak bec the sound proofing in some of the rooms are not so good. Feels like whoever was outside talking or even just closing doors felt like they're in our room lol!
KK2_travel_aroundI got a 3rd floor this time, the landscape outside of the window is lovely, overlooking the small courtyard between a few buildings in the Coventry University campus, with a lot of trees, it is better than looking at some greyish buildings the last time.
The room and the bathroom are clean and effective, I slept well. The WiFi seems to be working properly once for a change. I spent a night there watching some TV at midnight and sleeping comfortably enough.
There is another sealed door on the side of the wall it feels a bit strange.
However, it's disappointing that the shower couldn't be used so I was forced to use the bathtub and used up a lot of water.
GGongbugeishizhongThe location is excellent, right next to Birmingham New Street Station, and Chinatown is just a 500-meter walk away. This is my second stay here, and the hotel's amenities and services have definitely improved. The Starbucks bar in the lobby (which sells more than just coffee) and the parking garage in the back are both incredibly convenient.
Hotel near Birmingham Shopping District, Birmingham
Price per night fromIDR 1,131,294
8.8/10
Very Good
GGuest UserGood room, plenty of space and storage pleasant staff, adequate breakfast, easy walk into centre. Hotel private parking not so easy to see entrance to and pricing on booking platform listed incorrectly as far cheaper than it actually was. The small Ringo car park opposite the Hotel entrance has very cheap 24 hour rate.
GGuest UserThis hotal was lovely we had to do a late check in after 9 clock as we got hear late but the staff service was fantastic very helpful and very polite would definitely stay hear again breakfast was a buffet breakfast help your self the only thing they didt have was fried eggs but they had scrambled egg thy had tea coffee hot chocolate machine and also help your self to apple juice orange juice lots of staff around clear area were people had been ready for other people to sit as have breakfast area was nice clear room was clear and tidy nice shower and toilet room beds comfortable had a family room with a double bed and a sofa bed .
GGuest UserWe've stayed here many times and everything has always been fine.
Unfortunately, this morning they were a bit unorganised in the breakfast room, no saucers, no glasses, no bowls and a few more things missing. They soon rectified things when asked.
GGuest UserGood location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm.
self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.
GGuest User5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.
GGuest UserThis hotel was perfect for an overnight stay fir work the bed was extremely comfortable room
Very bright and clean reception was lovely the lady on night shift very chatty and welcoming
Breakfast was perfect nice spaces and food choice of food fully recommend this hotel and credit to the manager
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