GGuest UserAll staff were excellent always very helpful, facilities need refreshing hotel needs sprucing up, gym equipment tired and ripped Pool small.
Chairs in the bar area either dirty or broken, very busy hotel trying to be too many things to too many people. Tried to book Spa on Saturday or Sunday both full.
Breakfast basic to say the least.
It was a shame, as once again the staff made our stay.
GGuest UserThis hotel was absolutely perfect! Me and my daughter booked this hotel to see Louis Tomlinson at the Utilita. It was perfect location. 10 minutes from the train station, 5-10 minutes from the arena. There is also a lot of night life so we managed to find a nice place just across the road to have some food and drinks. The room was lovely too! We had two double beds so we managed to sleep very well after the concert! Will definitely stay again if we have another trip to Birmingham!
GGuest User⭐⭐⭐⭐⭐
I recently stayed at Britannia Hotel Coventry and had a very pleasant experience. The hotel’s central location is excellent, making it easy to explore the city centre, shops, restaurants, and local attractions. The staff were welcoming, friendly, and attentive throughout my stay.
My room was clean, comfortable, and well-equipped with everything needed for a relaxing visit. The check-in process was smooth, and the overall atmosphere of the hotel was warm and inviting. I also appreciated the good value for money and the convenience of having all the city’s amenities within walking distance.
I would happily recommend Britannia Hotel Coventry to anyone visiting Coventry for business or leisure and would certainly consider staying here again in the future.
GGuest UserFriendly reception. Good-sized room, comfortable bed.
Quiet location (currently) by Millennium Point. Bus and tram stops right outside. Short walk from town.
GGuest UserLocation: Perfect
Service efficiency: Perfect
The room size is more spacious than what you'd typically find in London.
My only minor complaint: On several stays, I've found multiple hairs in both the toilet and bathtub. This was just one instance of hair; last time, it was long hair. I'll let you imagine the rest.
Hotel near Birmingham Shopping District, Birmingham
Price per night fromNZD 101
8.8/10
Very Good
GGuest UserPretty good, excellent value for money. The room was quite spacious, and I was satisfied with the cleanliness. Breakfast was also included. Overall, very satisfied.
GGuest UserThis hotal was lovely we had to do a late check in after 9 clock as we got hear late but the staff service was fantastic very helpful and very polite would definitely stay hear again breakfast was a buffet breakfast help your self the only thing they didt have was fried eggs but they had scrambled egg thy had tea coffee hot chocolate machine and also help your self to apple juice orange juice lots of staff around clear area were people had been ready for other people to sit as have breakfast area was nice clear room was clear and tidy nice shower and toilet room beds comfortable had a family room with a double bed and a sofa bed .
GGuest UserHotel was nice, facilities are fine and in line with what you might expect at the price point. Breakfast can be included in the booking and there was a good selection. There's a restaurant and bar available in the evening too.
GGuest UserGood location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm.
self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.
GGuest UserI recently stayed at your hotel and unfortunately left feeling quite disappointed with several aspects of my stay.
Upon arrival, I noticed what appeared to be blood stains on the curtains, hair left on the towel/flannel in the bathroom, and marks on the table surfaces. I have attached photographs for reference, as I feel these are basic housekeeping standards that should have been checked prior to a guest arriving.
I also experienced multiple issues with food and service during my stay. I ordered a charcuterie board, however the Parma ham and other cured meats appeared dried out, discoloured and no longer fresh. Unfortunately, after eating it, I also felt unwell afterwards, which was particularly concerning.
Later, when ordering dinner, I asked for a croque monsieur but the staff member repeatedly did not understand the order, despite me explaining it was a toasted ham and cheese sandwich. I was eventually advised to order a panini instead.
Additionally, I ordered truffle fries but was informed they were unavailable. I agreed to normal fries, however what arrived were heavily seasoned thick-cut chips which were completely different from what I expected and unfortunately not enjoyable.
Another issue was the iron provided in the room, which had black residue/staining on it and ended up marking my top, which was very frustrating.
As I had booked the stay primarily to relax and enjoy a quiet evening in the room with room service, it was disappointing that the overall experience did not feel comfortable or enjoyable.
What disappointed me further was that upon check-out, nobody asked how my stay was or whether everything had been satisfactory, despite the multiple issues experienced throughout my visit.
I wanted to bring this to your attention as I do not usually complain, however I felt the overall standard of cleanliness, food quality and service fell below expectations.
Kind regards,
Karolina
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