Excellent stay, friendly staff, this hotel offers a minimalistic lean style genre Moxy and CitizenM. I stayed here last year and found the price-quality ratio excellent. My total stay now was 9 days.
The bar and restaurant are excellent, and the breakfast satisfactory for a European hotel (I live in Asia where you’d expect several warm meals, noodles and rice for breakfast!)
However, I extended my stay by a couple of days, and I don’t find that they handled this edge case too well. First a hotel staff member knocked on my door and asked why I hadn’t checked out. I explained the situation and all seemed fine. But later that day housekeeping staff barged into my room several times unannounced , seemingly unaware the room was still occupied (why is there no button with a don’t disturb sign? Or even an old school door hanger?). So please JAM, you need to improve your processes better.
Hotel Chamade in Ghent is a delightful find! The modern design and cozy ambiance create a welcoming atmosphere. My room was comfortable and well-equipped, perfect for relaxation. Its location is ideal, just a short walk from the city center and attractions. The friendly staff provided excellent service, making my stay even more enjoyable. Highly recommended for a charming experience in Ghent!
The location is about midway between Ghent and Bruges. The parking is free. Not much in the way of things to do locally. The hotel price is right if you have a car and can commute into Bruges where just about everything is a little on the high side. The front desk is very helpful. The room was spotless.
The hotel room was neat. The breakfast is very good. We were here between Christmas and New Year's Eve and that meant that the bar on the ground floor was closed. The sky bar has a limited offer at much higher prices. The view (highway, industrial estate) is not a reason to choose the sky bar.
My stay at the Ibis (Accor) hotel was generally okay, but I was surprised by the absence of basic amenities such as slippers, toothpaste, and a toothbrush, which I have come to expect from other Ibis properties.
The team was very lovely and helpful, but I wasn't informed about the missing amenities at check-in. Additionally, my room remained very cold despite adjusting the AC to warm mode.
I hope these areas can be addressed to enhance the guest experience in the future.
The two single beds requested were provided but it was not a safe arrangement as one bed was on a really elevated platform (four steps high from the ground) making it not easily accessible and frankly quite unsafe! The room was basic beyond imagination and even for a budget hotel was very poor. The room was on street level and the noise and headlights from the cars passing throughout the night was disturbing. The parking was very expensive and made the overall cost of the overnight stay not good value for money. The whole thing was very disappointing!
On June 14th, I booked a one-night stay for July 5th at the Ghent Marriott Hotel through Ctrip. The room type was a Canal View Deluxe Room (King Bed), costing RMB 2885 (excluding breakfast).
To ensure a good canal view, I also made a special request via Ctrip, and they confirmed they would arrange it (see picture 2).
Upon arrival, I was extremely disappointed. During check-in, the receptionist seemed to avoid eye contact and asked us to see the room first. What we saw was a wall, and only by leaning out could we catch a glimpse of a corner of the canal (see pictures 3, 4, and video). How can this possibly be considered a Canal View Deluxe Room? Isn't this just playing with words? And the 'arrangement confirmed' reply I received was nothing but an empty promise!
Although we argued our case, the front desk claimed it was a system issue or a problem with the third-party platform, and that no other rooms were available. In the end, they compensated us with breakfast vouchers for two and two boat tour tickets.
We were very angry. If a canal view room wasn't available, they should have informed us; we could have booked another hotel offering much better value for money! Moreover, why should consumers suffer emotional and material damages due to a system error?!
Our primary reason for choosing the Marriott's Canal View Deluxe Room was specifically to open the window and enjoy the canal view! This was a huge disappointment!
We specially enjoyed the bath tube in the room we stayed. The location was also great, as you can connect directly to the shopping district. Staffs were very friendly and helpful.
The facilities are quite old, and you can tell the room is in need of maintenance. What was really startling was that the housekeeping staff actually walked into my room twice without knocking during my stay. If you value peace and quiet, make sure to request a room away from the street, otherwise, the bar downstairs can be incredibly noisy with people talking all night long, especially on weekends. The upside is its central location, making dining and shopping very convenient.
Very Good
99 reviews
8.4/10
Price from
€ 87
per night
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8,1/10
Very Good
Generally the cleanliness of lobby floor public areas and room were above average 👍🏻👍🏻 Need to be careful when driving into that expo , ikea and the hotel zone as they located along with each others and shared the same directory board which the indicator bit small you might miss the hotel car park entrance The front staff he is super friendly and helpful 👍🏻👍🏻👍🏻 I would say the amenities is worth for the price 👍🏻👍🏻👍🏻
Big and clean rooms, great location (right next to a tram station) and view outside the window. High quality slippers provided. Not so expensive compared to other hotels in Ghent. Warm welcome with lots of gifts. The structure of the building and the room is very interesting. Drawbacks: A little bit dark inside at night. The window could not be closed completely. Some of the rooms have a toilet downstairs and sink upstairs, which is not convenient (I pointed this out and they quickly changed my room without extra charge). It took the reception at least 10 mins to find my stored luggage when leaving.
A very pleasant hotel, 11/10. Everything is new and stylish, including a coffee machine, kettle, hairdryer, TV, and air conditioning. A few minor nitpicks that don't greatly affect the overall experience: the high ceilings mean the room doesn't warm up as quickly as I'd like, the shower could be hotter, and the TV might be mounted too high. But these are nitpicks. Excellent hotel. We recommend it.
Hotel Carlton in Ghent offers a warm welcome, spacious rooms, and excellent cleanliness. The staff are genuinely helpful, breakfast is generous, and transport links are convenient. It’s quiet yet close to the historic center, making it a comfortable, great-value base for exploring the city for leisure travelers and short stays.
The best hotel we’ve had so far! Room comes with a mini kitchen (fridge, induction cooker, microwave, pans, and utensils). There was even Nespresso machine and pods. The facilities are modem and the place is clean. The staffs are friendly plus you can buy Ghent city card at the counter! You can walk to the old town in about 15 minutes or take the bus which is just a few minutes walk away from the hotel. Highly recommended and will definitely come back here.
The hotel is in a great location, close to the castle and suitable for walking. There is a tall lady at the front desk who is very enthusiastic. It is a five-star service when she is there. The hotel is also very clean and reasonably priced. It is worth staying.
Hands down best view from the room! Booked another night as I had a really good impression and experience - wish I had stayed longer! Bed is comfy and the room is...roomy enough. The ladies at the front were exceptionally accommodating for when I had issues checking out and checking back in. Staff is overall awesome! The only shower room is fairly well kept. For a small amount there will be everything that you will/might need: from towels, laundry/dryer, tea/coffee/beer/snacks, luggage storage, to kayaks. Didn't have to use the common kitchen but it seemed equipped. Really can't go wrong with the location - everything is within reach and the are is just simply beautiful day/night.
GGuest UserSint Niklaas was going thru a process of major road and town works. Confusing one-way systems at play gave me a flat tyre reversing back around the right way and hitting a bunch of stones popping out the ground near the kerb.
I think it would be nice to return once the town face-lift is complete... 🤔
Ibis, I thought you'd be better than that. €20 deposit for a kettle and no milk, coffee, tea, or sugar in your room on arrival.. 😒
The ladies working there were lovely enough to give my gf & I a smile 🥰 they know where to park and at what times to pay the machines at the car parks 🤓
Cheap and fairly cheerful but also stressful to load and unload. 🤕
Fantastic hotel in the heart of Ghent! The staff were friendly, the room was clean, comfortable, and beautifully designed. Perfect location for exploring the city. Highly recommend
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