Apartments in West Java, Indonesia

Aside from the limited hot water, everything else is worth the price. It's perfect for a family of four. Calling a taxi is very convenient; there's a waiting area for drivers outside. The kitchenware and accessories are plentiful, and the appliances are new. The washing machine is a Samsung, and it's very new. There's a night market right next door; it's clean and the food is delicious.

strategic location, close to unpad campus and old boarding house locations. there are also many places to eat / sell food, just walk. the bed is really big, *************, enough for 4 people. air conditioning, water heater works well. the water is also strong, no difficulty. only the bathroom is not fragrant enough. it would be better to give it a freshener or camphor next time.

Upon check in at 3pm, the room was having a very strong foul smell hence we request for a change. However they told us to wait till late afternoon then other rooms are available hence we waited. I followup 3times for the availability to exchange room via call, to no avail i went to the lobby at 5:30pm to ask again. A different receptionist attend to me and directly i got the exchange of our room. To my Dissppointment again, the room we next check in, the airconditioner was not cold. We requested again to check the aircond. As my toddler was sweating while just watching tv. However after they check, the aircond only slightly cold. Anyways hope the management of the hotel look into this issue seriously as we are not only booking one room, we took 2room. The room for my mom in law was also same issue on the airconditioner - not cold. Toilet door hinges was loosen. Toilet couldnt flush after the second day. Location wise, walking distance to Sarinah only. Breakfast was acceptable.

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I quite enjoyed staying here. The location is very convenient, with a mall nearby and plenty of eateries around the apartment, making it easy to find food and daily necessities. The neighborhood is lively and comfortable without being too noisy. The unit itself was adequate for a short stay, with basic amenities that were generally well-maintained. The apartment grounds are pleasant for walking around or simply relaxing in the sunshine. The swimming pool was clean and usually not too crowded. One thing to note is that the cleanliness of the unit seems to depend on the individual unit and agent. Some units are excellent, while others are just average. However, the common areas are generally clean and well-maintained, and even the lobby toilets are clean and pleasant-smelling. Overall, I had a pleasant stay.

This Grand Valore hotel/ service apartments is a well run operation with a staff that is professional and accommodating. I have stayed here many times during my back and forth itravels in Indonesia. The breakfast is ample and there is a neighboring Holiday Inn connected Next door if you want a change in menu. Two nice malls are 10-15 minutes away with money change establishments. ATMs are seconds away. The rates are extremely reasonable, the pool is great and the gym is adequate. From a business traveler who has stayed at a lot of hotels. This is a smart choice. One more thing the beds are comfortable and no rugs in the room makes it clean with no odors.

The location was good and convenient, but overall, the stay was just average. The cleanliness could have been better, and some of the facilities did not fully meet expectations. The most disappointing part was the check-in experience. I had to wait for more than an hour before I could check in, which was frustrating and inconvenient. The service overall also fell short of expectations and definitely needs improvement. With better cleanliness, more reliable facilities, and especially a smoother and more timely check-in process, this property could offer a much better experience for future guests.

Overall Score: 9.1/10 (Highly Recommended) This hotel is one of the best in Garut for families and couples looking to enjoy a mountain atmosphere and hot springs. Pros: 🏞️ 1. Beautiful Scenery (9.5/10) Overlooking Mount Guntur and rice fields. Many guests describe the atmosphere as calm, cool, and perfect for 'healing' (relaxation/rejuvenation). 🏊 2. Heated Swimming Pools One of the main attractions of the hotel. Heated pools are available until late at night, making them comfortable for families with children. 🍽️ 3. Excellent Breakfast A good variety of menu options, including Sundanese specialties. Many guests praise the quality of the taste and the selection. 😊 4. Friendly Service Staff frequently receive praise for being helpful and for generally smooth check-in processes. Staff scores are around 8.9/10 based on guest reviews. 👨👩👧👦 5. Family-Friendly Features multiple swimming pools. There's a children's play area. A gym, spa, restaurant, and jogging area are also available.