Reviews for Penang Hotels

Tanjung Point Residences
4.5/5228 Reviews
Booked for my family of 7 for one night on 26th Dec. Arrived at 5pm but unfortunately the apartment wasn't ready. We finally managed to check in at 6.30pm and allowed for late checkout at 4pm next day. Due to the pandemic situation, limited numbers of guests can use the pool at one time. Completely understandable. The management created, for my opinion, an irrelevant SOP for the pool. When checking in u need to book time to use the pool. Only 10person per hour. By the time the 10th group checked in, the pool booking already full. When i visited the pool the next morning, the group that booked the pool for the hour didn't show up & the pool left empty because people who didn't managed to book the pool earlier were denied entry & the people who booked did not show up. Should've make First In First Out rule. I did raised my concern twice to the reception & also manager on duty. They said they cannot do anything about the rule. Most of the guests were family with kids, of course all want to enjoy the pool. The pool booking system/SOP was absurd. The apartment was superb though. But the elevators does not make sense. And as an accommodation by the beach, would appreciate if you can provide some kind of facilities so that guests can clean themselves after enjoying the beach so the lobby won't be as messy. Your security guard locked the tap water at the beach entrance. I guess my stay would be much better if it wasn't the long weekend, but you guys can improve. Apartment was excellent, i got the sea view one. Your staff were good & patient.
Sky Hive Cozy Apartment Suite, Georgetown
3.9/56 Reviews
When I check-in, 1 aircond unit was leaking, wet all over the floor and the small box below the aircond giving annoying sound even it is switch off. Immediately called up the owner, the housekeeping came in to do the mopping and that evening the tech came and repair. We were out for dinner when they came, but its repaired. However, when we came in, the living room aircond leaked, it as about 10pm. Called her up again and she told they will get the housekeeper come to do the cleaning up. Told them to come in next day. The tech came earlier next day, repaired done. We were out though. Happy with the immediate service but advice to the owner, please checked all the facilities inside the apartment before getting in guests to the apartment. Till then, good job and nice view from the 19th floor...
Century Bay Private Residences
4/562 Reviews
My family was checked into suite 803.to get to it we had to walk past a stinking rubbish room with dirt on outside it on the corridor floor! In the suit itself, there were stalactites formed on the hall ceiling with stalagmites growing on the floor in the middle of a pool of water! The guy on duty(apparently they had no manager there to manage the place) said it must have just happened and housekeeping had not told anyone yet!!!I hate blatant lies, stalactites and stalactites take months to grow and these were at least 6 months old!!! They moved us to suite 1105. This was marginally better but apart from the simple lock on the main door there was no secondary lock on it as the chain was missing!! It appears they did not maintain this room either and are comfortable to put their guests security at risk. Other people have written about their bad experiences at this property on Trip Adviser over several years and where the management has replied they have said they will improve! Rubbish, these are just words. From our experience the management and maintainable of this place has not improved. There are properties in Penang managed by passionate staff. This is not one of them and well worth avoiding!!
Family Suite Sunrise Gurney Penang
4.3/521 Reviews
Pros: spacious and suitable for big families. Kitchen is accommodated with lots of utilities and super nice view. Excellent wifi connection. 12 minutes walking distance to Gurney plaza. Cons: Check in process was very hassle. Trip.com didnt expose name or phone number of guest names. We ourselves had to get the contact number from the security guard upon arrival. The staff appeared at sharp 3pm to pass us the check in card and carpark. Booked 12 3A but ended up we got 8 3A on the same day. Cleanliness was 3/5 as we saw cockroach at living hall. Aircond at master room was dripping throughout the night and it really disturbed our sleep quality. When we called the pic, she informed that technician has repaired in the morning.
Tropics Eight Suites
3.9/544 Reviews
We stayed at a studio suite in tropics eight (room 805) for a week during our visit to Penang. The hotel staff are lovely and very accomodating, our room had a fantastic binder with all the information we needed to know about tropics eight, Penang tourist destinations and bus routes to get to them. Our studio was spacious and the bathroom was clean. The sofa was comfortable as well, and the location of tropics eight was perfect for us to walk to nearby places. The laundry room was very useful, but we unfortunately had to wait a while to do our laundry as only one machine was functioning during our stay. I only wish our room had a window instead of a small balcony so that we could have enjoyed the view all day long. Overall, it was a great stay. I would no doubt return to tropics eight again.
Mansion One by Sky Hive
4.2/540 Reviews
The apartment was very nice , owner provide many towels, &hanger ... easy for us to sidai baju dkt luar.. kebersihan pun sangat okay.. owner chat tanya okey ke tak & guide us very good even in whatsapp. next time if i wanna stay i georgetown i think this apartment will be my choice again hihi, thankyouu!
The Landmark by the Only Bnb
4.4/570 Reviews
We had an absolutely amazing time at this hotel. From the moment we arrived, the staff were welcoming, the room was spotlessly clean, and the views were breathtaking. The hotel’s location was perfect – close to all the local attractions.Could not recommend this place highly enough!Nice place for me to bring my pet go penang travel Will visit again
The Ceo Executive Suites
4.1/533 Reviews
There are two main features of the hotel: First, the location is superior, close to the airport, and you can reach it by online car-hailing for RM7; there are large shopping malls, golf courses, and dining streets around, and there is a large Indian restaurant opposite the building, which is open around the clock , very convenient. The second is that the room is very large, and there is an attic in the room. The room with tens of square meters can be used as a reception room or an office. The attic is a bedroom, which is very suitable for business purposes or long-term guests. The hotel is almost self-service from booking to check-in. The front desk locks the door after 9:00 p.m. For Chinese tourists who do not have WhatsApp, it is very troublesome to obtain the password. The bed type in the room is also randomly configured, like opening a blind box. Of course, the price of the hotel is relatively affordable.
Mansion One Suites by Merlene
3.5/524 Reviews
check in at 8 o'clock, if it's after 9 o'clock you have to pay a deposit of rm200 via bank transfer. Staying here is a bit safe, because you have to scan to enter the parking lot and enter the hotel. the price is ok, it's comfortable too. only equipment like a fan remote and one econ x works n nothing. The view outside the room is very beautiful..
Golden View Serviced Apartments
4.2/538 Reviews
Big room with lots of space to relax. AC worked really well, could use extra pillows. Beds are rather hard and the hallway noise is a lot. Reception very helpful and attentive to any needs.

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Hotels Quick Overview

Number of Hotels721
Number of Reviews743
Average Price (Weekdays)S$ 142
Average Price (Weekends)S$ 161