Hotels With spa in Makkah Province, Saudi Arabia

Very reasonable price, excellent hotel cleanliness, and away from the noise. There's a complex of restaurants and cafes in the hotel square, and a distinct mosque nearby. There's also a shuttle service to the Haram every hour, as well as a return service, but the return is annoying because you have to take two buses.

The breakfast need improvement by variety and most of the food was cold. Staff are great and hotel was really nice. Additionally the lounge acess timing need to be more flexible specially as we want to pray in Masjid Al Haram its very tight for example snack time that is between 7 PM to 9 PM, also I dont know why they call it snack time that I discovered its dinner. This is the view from the room I booked partial Kaaba view.

Huge thanks and appreciation to the receptionist, Sara! She was a wonderful example of dedicated nationals who go above and beyond to serve the guests of God (referring to pilgrims or visitors to holy sites) with such warmth, cheerfulness, and excellent service. My thanks also go to the buffet staff and our Saudi coffee server, Abdulmajeed, and the rest of the team. Thanks to everyone for a truly unique experience!

The reception area and the number of staff are completely inadequate for a hotel of this caliber. The staff themselves are friendly, but the waiting time to check into the rooms is far too long.

It was a great experience as it’s my first time staying here in this hotel, at first i got lost and confused with the lifts, but then it was easy access once you know where to go which floor you should use. It’s not a straightforward one, but it’s easy. Hamdoulillah for everything. Nothing to complain, food was so great especially for breakfast. I really did enjoyed my stay there with the private lift that didn’t mix with the mall lifts. Was very quick in everything and the hotel and room so clean and comfy. I had a good stay

We stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming. Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call. Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message. Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings. On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team. Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.

Connected to Red Sea Mall, very convenient. Room is nice and clean, got everything you need. Everything is perfect. Didn’t get the chance to try their food but they have a good price for lunch package ~55 Sar/pp.

very nice, love the pillows. but there was spme chinese guests next to my room, which was a bit loud.

Overall good with the exception of ill naintained and ill eqipped gym and apsent of coffemaker in the room, everythind is upto expectation

There is a shuttle every half hour, and it can be crowded on Fridays. There is an inexpensive grocery/convenience store nearby. The breakfast is good and offers a wide variety.